Senior Analyst – Operations, Data, Reporting & Insights – Digital Data Analytics Innovation – Deloitte Support Services India Private Limited

Key Responsibilities:

• Process Ownership & Execution: Lead, oversee, and optimize key operational processes across daily, weekly, quarterly, and annual cycles, guaranteeing accuracy, compliance, and continuous improvement.
• End-to-End Automation Accountability:

Implement and sustain robust automated processes, ensuring operational excellence throughout the lifecycle and identifying enhancements for efficiency and scalability.

• Advanced Troubleshooting & Optimization:

Diagnose, debug, and optimize complex SQL stored procedures, views, and other data solutions, delivering actionable recommendations and resolutions for sophisticated technical challenges.

• Collaborative Problem Solving: Partner with development and business teams to bridge technical and operational gaps, fostering effective troubleshooting and resolution of cross-functional issues.
• Comprehensive Documentation & Training:

Develop and refine detailed process documentation and innovative training materials, promoting operational continuity, team self-sufficiency, and effective knowledge transfer.

• Strategic Time Management: Exhibit superior organizational and prioritization skills, consistently managing multiple high-impact projects and competing deadlines.
• Stakeholder Engagement: Interface confidently with stakeholders, presenting analytical findings, strategic insights, and tailored recommendations to drive informed decision-making.
• Process Excellence & Innovation: Proactively review and assess existing business processes to identify improvements and drive innovative changes.
• Project Coordination & Leadership: Analyze project requirements for enhancements and optimization, collaborate closely with project leads, and ensure end-to-end execution meets objectives, timelines, and quality standards.
• Proactive Stakeholder Communication: Provide timely, anticipatory updates to stakeholders, proactively addressing risks, bottlenecks, and information needs for optimal engagement and outcomes.
• Quality Assurance & Peer Leadership: Lead rigorous peer reviews of deliverables produced by Associate Analysts, Analysts, and peer Senior Analysts, upholding accuracy, compliance, and Deloitte best practices.
• Mentorship & Team Development: Act as a mentor and coach for junior team members, facilitating skill development and elevating the collective quality of client deliverables.

·       Continuous Learning & Strategic Foresight:

o   Upskill on new technologies and implement it to enhance the existing processes.

o   Build a strong understanding of global systems and client-focused data structures. Use this knowledge to find helpful insights and share them with the team to help discover new ways to add value for the business.

o   Actively update user stories and tasks in Azure DevOps, contributing to transparent, agile project management and prompt delivery.

o   Provide daily updates and progress reports to Product Owner/Scrum Master, driving seamless team alignment.

Required Qualification:

·       Bachelor’s degree in a related field required, e.g., Data Analytics, Computer Science

·       Lateral hires.

·       3-6 years’ relevant experience.

Required Skills:

• 
  Proven experience in designing, writing, and optimizing complex queries within MS SQL Server or comparable relational databases. Skilled in supporting data-driven solutions through robust query logic and performance tuning.
• 
  Hands-on experience with data integration and automation platforms such as SSIS or Azure Data Factory (preferred), including development, troubleshooting, and process optimization.
• 
  Practical experience building and enhancing dashboards in visual analytics platforms, particularly Tableau (preferred), to translate complex datasets into actionable business insights.
• 
  In-depth working knowledge of Microsoft Office tools, with advanced capability in Excel (including formulas and VBA automation), as well as practical use of Access for database solutions and workflow enhancements.
• 
  Demonstrated strength in problem-solving and analytical reasoning, combined with clear, professional communication skills across written, verbal, and presentation formats. Capable of tailoring messaging for stakeholders at all organizational levels.

Location: Hyderabad

Work timings: 2 PM - 11 PM (IST)

How you’ll grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their way, playing to their strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities — including exposure to leaders, sponsors, coaches, and challenging assignments — to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits

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• Connect through our shared values and the impact we make on the world.
• Belong to a team that believes in us and values who we are.
• Grow through meaningful opportunities.