Assistant Manager (CL4), Learning and Development, Tax
The chief purpose of Learning and Development at Deloitte is to grow leaders for the future, build world-class capabilities for maximum client impact, and consistently deliver an exceptional development experience to our people.
Learning is at the core of Deloitte’s culture. We emphasize a holistic approach to development that is not just about education, but also self-awareness, exposure to real-world problems, and connections to people. We position our professionals to help tackle some of the most complex issues in business, our communities, and society at large.
The Team
The USI Tax Talent Development team has pioneered in providing comprehensive learning solutions to the Tax Practice. Innovation and human centricity lie at the core of the team’s vision, empowering professionals to ‘own their development’ by building their technical, professional and leadership capabilities. The team is dynamic, providing career-growth and strength-based opportunities to help fulfil your aspirations.
Within the larger HR services umbrella, the USI Tax Talent Development team owns the learning and Development charter for the USI Tax practice. The team supports all India locations. The team works in conjunction with the Tax business to cover Technical, Industry, Professional and Leadership skills.
Your Role:
· Strategy & Vision:
o Work closely with stakeholders on key strategic priorities; provide input into aligning Talent Development strategy with business goals
o Design, create and conceptualize training content as per customized needs of different SLs
o Act as a learning and talent development business advisor on effective and leading-edge learning and development strategies to achieve business goals
o Develop strategies to drive key strategic business/talent development initiatives/priorities
o Create customized learning solutions to make it easier for practitioners to adopt the hybrid way of learning
· Stakeholder Relationship Management:
o Build effective relationships with key stakeholders related to development projects
o Prepare draft presentations and reports to support stakeholder meetings
o Participate in or lead project teams to build positive, collaborative partnerships among business stakeholders, and peers
o Maintain relationships with content-based leads (SMRs)
· Program Management:
o Plan and run key technical and professional development programs at Deloitte, partnering with the business, vendors, and HR teams. This includes participant registration, facilitator onboarding, train-the-trainer workshops, and end-to-end program management throughout the course of the program delivery.
o Support end to end facilitation requirements as a part of the portfolio
o Work with service line SMEs to identify technical learning needs, formulate schedules, plan and deliver multiple tracks/offerings to build capabilities
o Deploy and manage multiple modules within technical and professional learning journeys to enable continuous development of practitioners
o Partner with SMEs and all teams involved to ensure training materials are most up to date
o Ensure world class practitioner experience through seamless delivery and seek feedback regularly to determine ROI
o Continuously look for new ways to bring leading edge technologies and concepts to enhance the learning experience of the practitioners
o Partner with the Learning Delivery, Evaluations, and other support teams to use best-in-class core talent development processes for communications, classroom/virtual-live/on demand delivery, metrics, reporting, and solution support
o Maintain strong knowledge of development tools, modalities, and learning methodologies
o Support end-to-end participant journey, facilitator sourcing, and all related communications
Operations:
o Manage L&D investment through effective planning, budgeting, forecasting, and vendor management
o Use learning measurement and analytics to assess program efficiency and effectiveness, ensuring that all key learning metrics are measured, published, and leveraged for decision making
o Simplify learning opportunities/make learning more planned and predictable
o Enhance operational efficiencies ensuring on time deliveries and coach availability, and leverage 3E framework for multiple career models in play within the service area
o Support innovative ways of problem solving through formal and informal learning solutions
o Collaborate with Learning Operations to maintain accurate curriculum data integrity, maintain historical archives, and respond to ad hoc requests for curriculum information
· Communications:
o Design and rollout key stakeholder and practitioner communications such as TTT and program schedules, practice-wide communications, learning SPOCs communications, etc.
· Metrics/Reporting:
o Demonstrate initiative in gathering feedback and data from practitioners, improving learning and development programs, and constantly moving learning to the next level
o Work in partnership with the Delivery and National Evaluations teams to use standard metrics and develop any unique measurement requirements for projects
o Produce metric scorecards for learning programs as appropriate
o Prepare debrief presentations to assist with the facilitation of program delivery discussions
Required:
· Education: Bachelor’s Degree/MBA/PGDBA/PGDBM/PGCHRM or equivalent degree
· Experience: Overall, 5+ years of deep experience in Learning and Development/Talent Development in matrixed organizations focused on international markets. Experience in overall training process management, training needs identification, vendor management, project management, cross-border stakeholder management, financial management
· Job location: Hyderabad
· Work Timings: 2 PM -11 PM
· Preferred skills:
o Strong understanding of L&D practices and methodologies
o Relevant experience in executing learning strategy/processes
o Experience in stakeholder management and end-to-end program management
o Excellent verbal and written communication skills
o Higher levels of proficiency in MS Office tools such as Excel and Power Point
o Ability to have a keen eye for data and analysis for meaningful insights is an added advantage
o Familiarity with Analytics and learning technologies is an added advantage
How you’ll grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
Disclaimer: Please note that this job description is subject to change based on the business/project requirements and at the discretion of management.
#EagerForExcellence
#EAG-Talent