Analyst - UX and Dev - DNet - Deloitte Support Services India Private Limited
Join our dynamic team dedicated to enhancing the firm's digital presence and optimizing its online assets. In this role, you will play a crucial part in ensuring the seamless updating and maintenance of our websites. You'll collaborate closely with the Digital team to support various digital content management initiatives. We are seeking individuals with expertise in knowledge and content management systems, with a preference for those experienced in using MS SharePoint Modern and crafting exceptional user experiences
Work you’ll do
As a part of Digital team, you will be responsible for:
· Verifying submitted content against the database to ensure it's not duplicative of existing materials within the portal.
· Conducting content reviews for completeness and consistency, focusing on content management principles.
· Overseeing internal web portals across various business lines, managing content and web links.
· Publishing content onto the web portal in accordance with taxonomy, tagging, and archiving guidelines.
· Generating content usage reports using the report builder tool for the knowledge portal.
· Collecting and analyzing user data around content consumption to understand how different types of content perform.
· Adhering to established document workflow standards for content publication and processing.
· Engaging with clients for project-related tasks, encompassing project planning and reporting.
· Demonstrating adaptability by quickly grasping new work fundamentals, technologies, and processes.
· Collaborating with technology teams to test new platform functionalities and report any issues, as well as conducting SEO activities to enhance user and visitor experiences.
· Maintaining open communication with clients in the U.K. throughout projects, including project planning and reporting.
Work Location: Hyderabad
Shift Timings: 11 AM to 8 PM
The team
The Hyderabad-based Growth team plays a pivotal role in providing comprehensive support to Deloitte's UK operations across a diverse range of functions, including digital services, content management, reporting, SEO optimisation and IT solutions across the firms intranet platform.
Qualifications
Required:
- Bachelor’s / Post Graduate Degree
· Proficiency in O365, SharePoint, Nintex, Stream, Workflows, Adobe Analytics, HTML/CSS
· Working knowledge of PowerBI
· Good communication skills
· Fundamental SEO Skills
· Proficient in Microsoft Office applications
· Exposure to content management workflow
Preferred:
· Excellent verbal and written communication skills.
· Proficiency in branding and adherence to content workflow guidelines and standards.
· Exceptional organizational skills with meticulous attention to detail.
· Positive demeanor and strong presence, capable of engaging with individuals at various organizational levels, and adept at addressing and resolving challenges in a mature and professional manner.
How you will grow
At Deloitte, we have invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities - including exposure to leaders, sponsors, coaches, and challenging assignments - to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources, including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.