Role: Learning Administrator
Level: Associate Analyst
Are you an individual who is customer service oriented and enjoy providing service to internal
clients in different countries.
Global Learning Administration Services (GLAS) is a fee-based service that supports member
firm's learning platform administration needs so resources can be allocated more effectively.
Services are focused on processing data administration tasks related to the Deloitte Learning
Platform and other administration task related to learning.
At Deloitte, you’ll gain exposure to a variety of industries and business models, helping your
career growth and professional development.
Work you’ll do
Provide day-to-day support on Deloitte Learning Platform administration, specializing as an
admin role in the SABA cloud (LMS), should work as part of an extended team for internal
clients.
• Provide expertise services on Catalog management, session & roster management
along with advance administration and reporting to the clients
• Efficiently answer queries in the areas of content, learning organization and contacts,
where to find learning information?
• Supports learning initiatives and solutions, conducts ad-hoc research, meets
timelines and ensures quality on deliverables.
• Redirect inquiries about systems and functionality to appropriate resources within a
tracking system.
• Participate in Testing of new features in LMS as and when required
• Requires awareness and understanding of knowledge related to one or more of the
following areas:
- learning systems, data analysis and reporting,
- E-learning and classroom creations and support,
• Apply basic knowledge of systems and procedures to perform requirements of
positions. Implement and help to develop processes and standards. Assignments are
routine but require analytical thinking skills.
• Judgment is required in developing and applying procedures. Work may involve
some project responsibilities which involve gathering, collating, tracking and
summarizing data, independently or as part of a team. Interactions with others
involve regularly exchanging information through discussion, elaboration, and
cooperation with others.
• Nature of work requires some supervision. Exercises some latitude and independent
judgment within established procedures and timeframes
• Maintain network of contacts and collaborate with internal and external teams
The team
At Deloitte, Our team culture is collaborative and encourages team members to take
initiatives and seek on-the-job learning opportunities. Our GLAS professionals are
committed to provide Quality of Service and ensure satisfaction of the clients by resolving
their requests promptly.
Qualifications
Skills
• Graduation
• Upto 2 years of corporate experience
• Preferred experience in Learning and Development
Required:
• Must have good verbal and written communication skills
• Should have knowledge of email etiquette
• Should have intermediate knowledge of excel and should be able to read data and
use the excel features like sorting, removing duplicates, filtering , lookups
• Should have experience of handling cases/tickets
• Should have ability to team with others
• Should have ability to interact well with internal clients and understand their
requirements
• Should be able to prioritize time and tasks
Preferred:
• Should have basic knowledge of creating MS PowerPoint presentations
• Should have knowledge on Power Bi and Macros
How you’ll grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our
professionals can grow. We want all our people to develop in their own way, playing to their
own strengths as they hone their leadership skills. And, as a part of our efforts, we provide
our professionals with a variety of learning and networking opportunities—including
exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate
their careers along the way. No two people learn in exactly the same way. So, we provide a
range of resources including live classrooms, team-based learning, and eLearning. DU: The
Leadership Center in India, our state-of-the-art, world-class learning Center in the
Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and
represents a tangible symbol of our commitment to our people’s growth and development.
Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and
offer employees a broad range of benefits. Learn more about what working at Deloitte can
mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day.
We celebrate individuals by recognizing their uniqueness and offering them the flexibility to
make daily choices that can help them to be healthy, centered, confident, and aware. We
offer well-being programs and are continuously looking for new ways to maintain a culture
that is inclusive, invites authenticity, leverages our diversity, and where our people excel
and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we
are and extends to relationships with our clients, our people and our communities. We
believe that business has the power to inspire and transform. We focus on education,
giving, skill-based volunteerism, and leadership to help drive positive social impact in our
communities. Learn more about Deloitte’s impact on the world.
Our purpose
Our people and culture
Professional development
Benefits to help you thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
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