DLHP - Strategy and Operations Specialist

Position Summary

Role: Assistant Manager/Deputy Manager, Deloitte Leadership and Human Potential (DLHP) – for Digital Experience portfolio aligned to Strategy and Operations team.

Location: Hyderabad

The Deloitte Leadership and Human Potential (DLHP) is a leading-edge, branded educational institute that enables human-oriented leaders to bring their best selves to work, life, and community. DLHP serves as an exporter of talent across the firm, emphasizing human capabilities as complementary to technical ones and setting the standard for creating growth-oriented and inclusive professionals and leaders for the future of work. DLHP’s goals are to:

·       Support targeted firm strategic business priorities to enable growth and innovation for the workforce of the future.

• Provide development experiences that reinforce the expected norms and behaviors that collectively foster the Deloitte culture. 
• Enable the growth of leadership and human potential capabilities at scale.

The chief purpose of Growth & Development at Deloitte is to grow purpose driven leaders for the future, build world-class capabilities for maximum client impact, and consistently deliver exceptional development experience to our people.

Learning is at the core of Deloitte’s culture. We emphasize a holistic approach to development that is not just about education, but also self-awareness, exposure to real-world problems, and connections to people. We position our professionals to help tackle some of the most complex issues in business, our communities, and society at large.

Role Overview

As a Digital Platforms and Experience Specialist, you will act as a strategic partner and consultative advisor for the DLHP leadership team and assist in development, management and day-to-day operations of digital learning platforms and websites and the experiences that create measurable value and impact for our people and the business. This role entails delivering state-of-the-art learning solutions through digital experiences for development initiatives across the DLHP team. The goal is to ensure that the team’s efforts align with the business’ strategic needs and priorities.

Key Responsibilities:

·       Facilitate Development of Learning Platforms:

• Oversee the creation and enhancement of learning websites and platforms.
• Implement workflow automations to streamline processes.
• Develop measurements and analytics to assess platform performance.
• Ensure platforms align with strategic business priorities for DLHP Portfolios.

·       Project Budget Management:

• Manage and execute project budgets according to plan.
• Monitor and control expenditures to stay within budgetary constraints.

·       Risk Assessment and Management:

• Collaborate with internal risk teams to complete necessary risk assessments.
• Conduct ongoing risk management for internal sites to ensure compliance and security.

·       Performance Insights and Analytics:

• Provide actionable insights on the performance of websites using analytics.
• Utilize data to inform decisions and improve platform effectiveness.

·       Adobe Analytics Suite Management:

• Manage the Adobe Analytics suite for continuous reporting on site performance.
• Leverage analytics tools to track and report key performance indicators.

Qualifications:

• Bachelor’s degree
• At least 4-5 years of comprehensive experience in digital learning, program management, and stakeholder engagement within the Learning & Development (L&D) field.
• Proven experience in developing and managing learning platforms and websites.
• Strong project management skills, with a focus on budget management.
• Experience in risk assessment and management.
• Proficiency in using analytics tools, particularly Adobe Analytics.
• Ability to provide data-driven insights to improve platform performance.
• Excellent communication and collaboration skills.

Preferred Skills:

• Knowledge of workflow automation tools.
• Experience in strategic planning and alignment with business priorities.
• Familiarity with compliance and security standards for internal sites.

This role requires a proactive individual with a strong analytical mindset and the ability to manage multiple projects simultaneously. If you are passionate about leveraging technology to enhance learning experiences and drive business success, we encourage you to apply.

About DLHP

DLHP is committed to fostering a culture of continuous learning and development. We believe that innovative digital experiences are essential to driving engagement and empowering our people to achieve their fullest potential. Join us in shaping the future of learning and development through cutting-edge digital solutions

Location: Hyderabad