ServiceNow Configurator/Developer (Senior Analyst) – Deloitte Support Services India Private Limited
#DTSolutions
The GTS GDAS ServiceNow team provides ServiceNow technology support to Deloitte Global and Member Firms’.
This role is for a ServiceNow developer. Expectation: Subject matter expert for a number of ServiceNow implementations, including ITIL process implementation over ServiceNow.
Work you’ll do
· Create, configure, and customize ServiceNow applications for new and existing implementations.
· Create and configure functional data such as Notifications and Service Level Agreements.
· Create and configure script objects such as Business Rules, Script Includes, UI Policies and Actions, Client Scripts, ACLs.
· Set-up interfaces between ServiceNow and other platforms in line with integration opportunities identified by Solution Architects.
· Perform system and integration testing.
· Recommend Administration settings and best practices.
· Create documentation of the developments, unit test cases and implementation plans.
· Work effectively in diverse teams within an inclusive team culture where people are recognized for their contribution
Experience: 3-6 Years
Work location: Hyderabad
Shift Timings: 11- 8 pm
- Key Technical Skills, Experience and Knowledge
- At least 3 years of ServiceNow experience, including custom development, configuration and administration.
- ServiceNow scripting experience using JavaScript, HTML, CSS, XML and REST/SOAP Web Services.
- Understanding and experience of Business Rules, Script Includes, UI Actions and all scripted aspects of ServiceNow.
- Customize ServiceNow UI and Service Portal through use of UI pages, CMS, CSS and Service Portal widgets.
- Strong knowledge of integrations and migrations.
- Deep understanding of ITIL.
- Strong understanding of ServiceNow administration settings.
- Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering medium to large-scale ServiceNow implementations
- Performs well in an agile environment with constant feedback and interaction with the team.
- Ability to accurately estimate level of effort/duration on projects and tasks.
- A positive attitude and perseverance required to troubleshoot/resolve complex technical issues whilst balancing multiple priorities.
- Demonstrated ability to troubleshoot technical issues.
- Strong knowledge in application development life cycle
- Executes design activities leveraging knowledge of all application design techniques; Ensures design is consistent with solution architecture; Ensures adherence to design standards; Performs technology proofs-of-concept to support design approaches
- Execute construction of solution that leverages knowledge of designated programming language(s) and ensures consistency with proposed design approach; Initiates peer reviews of system code; Establishes standards and leading practices
- Experience working with geographically distributed and culturally diverse work groups
- Strong written and verbal communication skills with the ability to present to IT and business leaders
- Demonstrated ability to stay current with development best practices, existing and emerging technology platforms, and industry trends
- Experience with formal software development methodologies, with a focus on Agile
Certifications
· ServiceNow Certified Systems Administrator is preferred.
· ServiceNow Implementation Specialist & CAD is a great bonus.
Essential competencies
- High degree of technical expertise in relevant areas
- Team Orientation
· Motivated team player willing to learn from others
· Analytical, logical, thorough and methodical
· Problem management skills
· Able to work without supervision using their initiative to be creative in solution design
· Excellent interpersonal manner, communication skills & customer focused
Education/Other: Bachelor’s Degree
#DTSolutions
#EAG-Technology
ServiceNow Configurator/Developer (Senior Analyst) – Deloitte Support Services India Private Limited
The GTS GDAS ServiceNow team provides ServiceNow technology support to Deloitte Global and Member Firms’.
This role is for a ServiceNow developer. Expectation: Subject matter expert for a number of ServiceNow implementations, including ITIL process implementation over ServiceNow.
Work you’ll do
· Create, configure, and customize ServiceNow applications for new and existing implementations.
· Create and configure functional data such as Notifications and Service Level Agreements.
· Create and configure script objects such as Business Rules, Script Includes, UI Policies and Actions, Client Scripts, ACLs.
· Set-up interfaces between ServiceNow and other platforms in line with integration opportunities identified by Solution Architects.
· Perform system and integration testing.
· Recommend Administration settings and best practices.
· Create documentation of the developments, unit test cases and implementation plans.
· Work effectively in diverse teams within an inclusive team culture where people are recognized for their contribution
Experience: 3-6 Years
Work location: Hyderabad
Shift Timings: 11- 8 pm
- Key Technical Skills, Experience and Knowledge
- At least 3 years of ServiceNow experience, including custom development, configuration and administration.
- ServiceNow scripting experience using JavaScript, HTML, CSS, XML and REST/SOAP Web Services.
- Understanding and experience of Business Rules, Script Includes, UI Actions and all scripted aspects of ServiceNow.
- Customize ServiceNow UI and Service Portal through use of UI pages, CMS, CSS and Service Portal widgets.
- Strong knowledge of integrations and migrations.
- Deep understanding of ITIL.
- Strong understanding of ServiceNow administration settings.
- Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering medium to large-scale ServiceNow implementations
- Performs well in an agile environment with constant feedback and interaction with the team.
- Ability to accurately estimate level of effort/duration on projects and tasks.
- A positive attitude and perseverance required to troubleshoot/resolve complex technical issues whilst balancing multiple priorities.
- Demonstrated ability to troubleshoot technical issues.
- Strong knowledge in application development life cycle
- Executes design activities leveraging knowledge of all application design techniques; Ensures design is consistent with solution architecture; Ensures adherence to design standards; Performs technology proofs-of-concept to support design approaches
- Execute construction of solution that leverages knowledge of designated programming language(s) and ensures consistency with proposed design approach; Initiates peer reviews of system code; Establishes standards and leading practices
- Experience working with geographically distributed and culturally diverse work groups
- Strong written and verbal communication skills with the ability to present to IT and business leaders
- Demonstrated ability to stay current with development best practices, existing and emerging technology platforms, and industry trends
- Experience with formal software development methodologies, with a focus on Agile
Certifications
· ServiceNow Certified Systems Administrator is preferred.
· ServiceNow Implementation Specialist & CAD is a great bonus.
Essential competencies
- High degree of technical expertise in relevant areas
- Team Orientation
· Motivated team player willing to learn from others
· Analytical, logical, thorough and methodical
· Problem management skills
· Able to work without supervision using their initiative to be creative in solution design
· Excellent interpersonal manner, communication skills & customer focused
Education/Other: Bachelor’s Degree
#DTSolutions
#EAG-Technology