Deloitte Center of Account Excellence Program Automation, Operations and Data Management Sr. Analyst

Job Description

The Center of Account Excellence (CoAE) Program Automation, Operations and Data Management Sr. Analyst partners with the CoAE leadership team to enhance business processes, inform decision-making, provide analyses, and execute upon strategic program management priorities. This role is integral to the success, growth, and innovation of Deloitte’s Center of Account Excellence program.

The Team

The Center of Account Excellence (CoAE) is Deloitte’s premier Center of Excellence supporting the firm’s most important and strategic clients, client leaders, and client account teams. The CoAE provides critical internal services to Deloitte professionals—including research- and data-backed deliverables to enable executive relationships and account operations and a Salesforce-based application and team to support streamlining, automating, and managing client account onboarding and offboarding processes.

The Work You'll Do

The ideal candidate will be business savvy, results-oriented, organized, and attentive to detail with excellent data analysis, verbal, and written communication skills. The candidate will partner closely with business leaders based in India and the US—enabling effective business operations and decision-making through data-driven insights, visualizations, and reporting. This role is technology- and data-focused.

Key responsibilities include, but are not limited to, the following:

Automation: The candidate will support a variety of automation projects to transition and enhance internal business processes and improve efficiency and efficacy of deliverables. Responsibilities will include:

·       Identify and scope automation projects and deliverables according to business need

·       Build and maintain PowerBI dashboards to support reporting systems, deliverable automation, and dashboards that support key business decisions and processes

·       Understand, write and enhance DAX, advanced Excel functions, and VBA and Python scripts

·       Bring ideas and support strategic workstreams focused on automation, AI, and other tools and technologies

·       Anticipate and proactively respond to leadership needs

·       Drive best practices to create better connectivity across the program and improve operational efficiencies

·       Support creation of foundational, account-focused deliverables

Key Skills

To be successful in this role, you should have the following skills:

·       Strong Microsoft Office skills required, including advanced knowledge of Excel, PowerPoint, and Teams

·       Strong knowledge of writing VBA codes, basic knowledge required on Arrays, UFDs, Events, functions and forms in Excel VBA

·       Strong PowerBI skills preferred, ability to handle Advanced DAX, Incremental Refresh, Row level security, Advanced visuals, PowerBI Service, Data set relationships

·       Exposure to automation tools like Alteryx, UiPath, Automation Anywhere, BluePrism, or similar tools is a plus, but not required

·       Defining PowerAutomate Flows and Handling existing flows and knowledge on writing Python scrips and managing libraries

·       Handle Sharepoint and basic knowledge of SQL

·       Strong problem-solving and strategic thinking skills

·       Good verbal and written communication skills

·       Strong attention to detail

·       Self-motivated and strong team player; ability to take initiative and interact with leaders and experience working in virtual teams and with other cultures, preferably with US leaders

·       Ability to work in highly matrixed organization

Qualifications and Experience

·       4+ years of professional experience, preferably in Consulting, Strategy & Operations

·       MBA or postgraduate degree preferred. Bachelor’s degree required

Work and Timing Locations

·       Hyderabad: 2PM – 11PM (IST) preferred

How you’ll grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging

assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India.