Position Summary

Analyst – DevOps - Deloitte Support Services India Private Limited

Operations Mandate – from an overall ITS perspective, leveraging USI resources is strategically aligning with the Firm’s Alternative Delivery Services model.  Along with other professional lines of businesses such as Tax, Advisory, Consulting and Enabling Areas like Marketplace and Business Operations, ITS is building its services and capabilities in USI to conduct operational tasks and responsibilities that allow Canadian onshore teams to focus more on ITS and business priorities.  In addition, ITS continues to grow and strengthen its Support Services presence in Hyderabad to provide quality client-facing support for our USI Canada Professionals.

Technology and Infrastructure team manages datacenters, servers, applications, databases, operating systems, security and patching systems, network, etc including maintenance, routine operations, Infrastructure-related Event and Incident Management.

Work you’ll do

As a team member, you will be accountable for, but not limited to the responsibilities below.

Role Specific Responsibilities

This individual will follow the team’s standards to create and manage an automated DevOps release management pipeline which delivers tooling for next generation application development efforts (the Dev) and on-going production operations (the Ops). Cultivate a Continuous Integration/Continuous Delivery mind set

  • Be a point of contact for DevOps. Understand project requirements and deliver accordingly.
  • Contribute with DevOps capabilities in projects ensuring Secured SDLC alignment using version control system, continuous integration and deployment automation through pipelines, continuous monitoring, configuration management etc.
  • Create data dashboards, graphs, and visualizations to provide DevOps KPI.
  • Develop and expand API framework to interconnect various Tools
  • Knowledge sharing on deployments, tools, process, and technology.
  • Train other team members on DevOps process improvements
  • Partner with development and operations teams to facilitate practical automation solutions and custom modules. 
  • Troubleshoot automation issues and when required engage the resources to find practical solutions.
  • Be a trusted automation and tooling advisor for DevOps initiatives by providing objective, practical and relevant ideas, insights, and advice.
  • Deliver tasks based on project objectives; technically support projects through to completion.  Ensure deliverables are completed within target timeframes and are consistently of high-quality, documented and support transition of operational activities
  • Executes day-to-day operational tasks with zero supervision
  • Self-starter who can work through any complex applications and can create Knowledge and Process documents surrounding applications, support and operations
  • Ensures applications are available and reliable via proactive capacity and problem management
  • Supports and contributes towards application architecture based on standards and requirements
  • Comply with and ensure compliance to established change control processes
  • Drives innovation via automation and repeatability
  • Work closely with software development team to implement new applications and releases
  • Timely communications with Team regarding changes, system interruptions, and new tools and documentation resources
  • Ensuring continuity and quality by owning the resolution of issues across platforms. Tracking progress and escalating as appropriate unless resolution reached
  • Providing technical training and knowledge transfer to internal or external teams
  • Contributing to process development and best practice. Looking at new ways to improve resilience, performance levels and supportability
  • Coordinate system development tasks to include design, integration, and formation testing
  • Plan and execute transitions into production including coordinating activities with other teams
  • Analyze, research, and develop system specifications, technical logistics requirements
  • Create and maintain programmatic and technical documentation to ensure efficient planning, execution, and supportability
  • Manage and document systems configurations following ISO 27001 standards
  • Research and present technical solutions as required to diverse audience
  • Participate in weekly team meetings
  • Knowledge sharing/documentation
  • Lead technology and best practices research
  • Act as a lead in creating Client's application documentation
  • Conduct technical training to the team in specialized areas

Work Location: Hyderabad

Shift Timings: 11 AM to 8 PM IST

Experience: 1 to 3 years

The team

EDC Canada is the Canada CIO’s IT department which manages an end-to-end portfolio of Canada business applications and technology infrastructure that supports business processes common to Deloitte Canada member firm.

Our IT & Systems team works behind the scenes and is essential to the Deloitte organization. Our forward-thinking team members have the analytical skills needed to parse mountains of data and stellar communications skills needed to present research, discovery, and recommendations in a logical and easily understandable way. Our technologists provide IT infrastructure support to develop custom enterprise applications.

In addition, Technology and Infrastructure team manages datacenters, servers, applications, databases, operating systems, security and patching systems, network, etc including maintenance, routine operations, Infrastructure-related Event and Incident Management.

Qualifications:

Essential

  • A Computer Science University degree and/or equivalent work experience
  • A strong commitment to professional client service excellence
  • Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
  • Good verbal and written communications skills
  • Excellent Analytical Skill

Top 5 Keywords:   Azure DevOps, GIT, Azure, Docker, Chef

Technical Skills & Qualifications:

  • 1 – 2 years of relevant experience in DevOps
  • Azure DevOps Server 2019/2020, Azure DevOps Services
  • Source Control: Git, GitHub; Configuration Management: Chef, Ansible, Puppet; Deployment Automation: Azure DevOps, Jenkins; Continuous Integration: Jenkins; Containers: Docker, Orchestration: Kubernetes, Cloud Platforms: Azure, AWS
  • Strong experience working with tools - Azure DevOps Server 2019/2020, Azure DevOps Services, Git, GitHub, Jenkins, Chef, Docker, Kubernetes, Terraforms etc.
  • Experience should entail working in an end-to-end DevOps capabilities for software delivery projects in cloud environments (Primary Azure, Secondary ASW).
  • Familiar with cloud-based services (Azure & AWS), networking concepts.
  • Working experience with configuration management, Docker container image certification.
  • Familiarity with Prisma Cloud, SonarQube, Fortify
  • Understand vulnerability management impact and address remediations
  • Clear understanding of software development domain and principles, design patterns, code structure, programming languages (Front end and backend)
  • Deep understanding of DevOps, agile processes, enablement, and implementation
  • Deep knowledge of Microsoft Azure DevOps Tools (Pipelines, Release pipelines, Boards, Artifacts)
  • Experience of using GIT, GitHub, Chef
  • Experience with Container platforms, (Docker, Kubernetes) SAAS monitoring platform (Dynatrace)
  • Experience with Infrastructure as code (Terraform)
  • Experience scripting in any one of the scripting languages PowerShell, Bash & Python
  • Experience in administering DevOps platforms AzureDevOps Jenkins
  • Experience in Linux & Windows operating systems administration

Preferred:

  • MS certifications especially AZ-104 OR AZ-303 OR AZ-400 is valuable but not Mandatory.
  • Working knowledge of ITIL and/or Agile methodologies

How you’ll grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives.  Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.  We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.  Learn more about Deloitte’s impact on the world.


Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. 
Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Requisition code: 206570