GFS R&A Shared Ops

Deloitte Touche Tohmatsu Limited (Deloitte Global) provides services to Deloitte member firms across the globe. DTTL personnel work on complex business projects that connect and serve Deloitte member firm practitioners across the world. In Deloitte Global Finance Services (GFS), we provide world-class finance services using the latest-generation SAP technology. You will make an impact that matters for Deloitte, even beyond financials, with your diverse perspectives and abilities driving innovation and delivering outstanding service.

The Team

The Global Reporting team sits within the GFS R&A Shared Operations – Innovation and Development. This team leads enhancements to Swift Self-Serve reporting and delivers global reporting initiatives that enable and support key stakeholders, including GDN leadership and Global EFAs.

Work you’ll do

As part of the team, you will drive operational reporting and tool enhancement initiatives end-to-end

partnering with global stakeholders to gather requirements, translate needs into wireframes/user stories,

coordinate with technology teams through build and deployment, lead user acceptance testing (UAT),

provide project reporting and maintain training and enablement materials to support adoption.

Responsibilities & Duties:

·       Build strong understanding of Global Financial Services (GFS) strategy, business needs, and reporting priorities; support alignment across global and country-level initiatives.

·       Provide project management office (PMO) support to drive process efficiency, continuous improvement, and governance for operational reporting enhancements.

·       Lead stakeholder engagement to elicit, document, and validate requirements; translate business needs into clear functional specifications, wireframes, and acceptance criteria.

·       Analyze data and reporting outputs to inform dashboard design; partner with development teams to deliver dashboards and reporting enhancements that meet business expectations.

·       Collaborate with process teams to understand value drivers, operational nuances, and process-specific complexities, ensuring reporting solutions are practical and scalable.

·       Coordinate with cross-functional partners (e.g., Technology, ServiceNow, Global Process Owners) to ensure end-to-end delivery across dependencies and handoffs.

·       Plan and execute UAT (test scenarios, defect triage, retesting, sign-off) and support release readiness activities.

·       Develop and maintain training materials, job aids, and communications, including documentation of exceptions and process variations to enable consistent adoption.

·       Proactively identify, track, and escalate risks, issues, and dependencies that may impact scope, timeline, or quality, drive mitigation plans.

·       Provide regular, timely project status reporting, including progress, decisions required, and next steps.

·       Own coordination and completion of assigned deliverables, ensuring quality and on-time execution.

Level: Senior Analyst

Location: USI Hyderabad

Qualifications: 

·       4+ years of relevant experience, preferably within a professional services environment.

·       Proven ability to manage multiple concurrent projects/workstreams, prioritizing effectively to meet deadlines.

·       Experience in a finance shared services environment (preferred).

·       MIS/financial reporting capability is a plus, including hands-on SAP HANA reporting and SAP Analysis for Microsoft Office (required); exposure to SAP Web Intelligence (WebI), Power BI, and Tableau is an advantage.

·       Advanced proficiency in Microsoft Office, with expert-level PowerPoint skills; strong Excel skills preferred.

·       Demonstrated track record of on-time delivery across multiple stakeholders, with clear ownership of scope, milestones, and dependencies.

·       Strong critical thinking with the ability to identify, challenge, and proactively manage risks, issues, assumptions, and dependencies (RAID).

·       Executive presence with experience facilitating cross-functional, cross-geography discussions, aligning stakeholders, and driving consensus on requirements.

·       Experience producing and delivering executive-level reporting and communications for audiences at all organizational levels.

·       Self-directed problem solver with strong data analysis and attention to detail.

·       Strong stakeholder management and influencing skills; collaborative, team-oriented working style.

·       Demonstrated effectiveness working across cultures, countries, and communication styles, including in matrixed organizations.

·       Comfortable partnering with virtual teams across multiple time zones and delivering with minimal supervision.

·       Highly organized, motivated, and able to manage competing priorities in a fast-paced environment.

·       Excellent written and verbal communication skills.

Other Details:

·       Location – Hyderabad, India

·       Shift timings – 2pm to 11pm IST.

How you will grow

At Deloitte, we have invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources, including live classrooms, team-based learning, and eLearning. Deloitte University (DU): The Leadership Center in India, our state-of-the-art, world-class learning center in the Hyderabad office, is an extension of the DU in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

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