Deloitte | India Offices of the US

Deputy Manager – Expense Audits

Position Summary

The Deputy Manager (DM) – UK Expense Compliance is responsible for overseeing and ensuring adherence to Deloitte’s expense and reimbursement policies for the UK firm. This role focuses on expense compliance audits, process improvements, team leadership, and stakeholder management. The DM will lead a team, drive compliance initiatives, and support the continuous enhancement of expense compliance processes.

Key Responsibilities

• Lead and manage the UK expense compliance audit process, ensuring strict adherence to firm policies and UK regulations (including HMRC guidelines).
• Review and analyze expense claims for compliance, accuracy, and completeness.
• Identify red flags, investigate anomalies, and escalate issues as appropriate.
• Liaise with internal audit, finance, HR, payroll, and accounts payable teams to resolve non-compliant claims and ensure timely payments.
• Prepare and present regular compliance reports and dashboards to management, highlighting trends, risks, and recommendations for improvement.
• Analyze expense data to identify trends, risks, and areas for process enhancement.
• Lead, mentor, and develop a team of analysts and senior analysts.
• Manage workflow, service delivery, and team performance, ensuring alignment with agreed SLAs and KPIs.
• Conduct regular check-ins, career coaching, and performance management, including providing feedback, snapshot ratings, and addressing performance issues.
• Prepare and maintain up-to-date training plans for the team.
• Foster a collaborative, healthy, and motivating work environment to minimize attrition.
• Develop, document, and share best practices for expense compliance audits.
• Drive process improvements and build operational synergies within the team.
• Support the development and enhancement of compliance controls and tools.
• Participate in and lead expense compliance (EC) level projects.
• Act as a liaison between the India team, UK business, US Manager, and leadership.
• Represent Deloitte in discussions with external vendors related to expense compliance (excluding corporate card matters).
• Manage second-level escalations and participate in first-level interviews during hiring processes.
• Collaborate with business units to reinforce policies and recommend changes as needed.
• Review monthly reporting for accuracy and volume trends, highlighting observations to management.
• Update daily statistics reports and assist with month-end reporting.
• Provide feedback to management on communication needs to reinforce policies.
• Work effectively with virtual teams and provide excellent customer service.
• Contribute to team success by sharing information and collaborating with others.
• Adhere to office/hybrid work schedules as required (10:30 am to 7:30 pm IST).

Required Education, Qualifications, and Experience

• Graduate or Postgraduate in Commerce.
• 8 to 14 years of relevant experience in T&E (Travel & Expense) audit and expense compliance
• Demonstrated experience in leading and developing teams.
• Strong understanding of UK expense regulations, HMRC guidelines, and industry best practices.
• Excellent written and verbal communication skills.
• Strong decision-making and analytical abilities. High integrity and ability to handle sensitive and confidential data.
• Proficiency in expense management systems (e.g., Concur, SAP) and Microsoft Office applications (Word, Excel, PowerPoint, Outlook).

Team Culture

• Our team values collaboration, initiative, and continuous learning. We are committed to delivering excellence, maintaining the highest quality standards, and fostering innovation to provide greater value to our clients.