Senior Analyst — Quality and Risk-Technology and Transformation- Hyderabad
Role Description
· Coordinate, schedule, facilitate and record actions for various Deal Review Boards (DRBs), including Portfolio DRB triaging aligned to the Identify & Propose phase of the Opportunity to Engagement (O2E) Lifecycle.
· Updated and manage the Global Delivery Excellence Plan (DEP) tool ensuring all records are updated according and detailed comments recorded for each Engagement.
· Daily operational housekeeping activities.
· Mailbox management support.
· Ad-hoc tasks and other duties as directed.
Work you will do
· Collaborate as an integral member of the T&T QRM team, proactively supporting the onsite team with daily operational activities.
· Partner with the onsite team to guide engagement team’s through the DRB submission process, ensuring timely follow-ups and resolution of outstanding submissions.
· Address and resolve email inquiries regarding DRBs with efficiency and professionalism.
· Maintain and update the DEP tool to ensure data accuracy and relevance.
· Execute daily operational assignments delegated by the onshore team with precision and accountability.
· Engage enthusiastically in business calls, delivering clear and consistent communication on a daily, weekly, and monthly basis.
· Demonstrate a strong understanding of business processes, consistently exceeding the expectations of AU stakeholders.
· Foster professional relationships and seamless communication between the Hyderabad and Australian offices.
· Contribute to team success by consistently achieving all Key Performance Indicators (KPIs).
· Prepare thoroughly for AU team calls, taking ownership of queries and related responsibilities.
Required Skills and Attributes:
· Effective Stakeholder Management: Engage effectively with engagement teams during 1:1 meeting, ensuring clear communication and professionalism.
· Communication: Exhibit strong listening and conversational English skills to ensure clarity in all interactions.
· Feedback Documentation and Issue Escalation: Accurately document feedback during meetings and escalate issues when necessary.
· Professionalism: Maintain high standards of professional behaviour, particularly in managing and mitigating interruptions during 1:1 meeting, such as mobile phone distractions, and maintaining focus and control of the conversation.
· Pressure Management: Remain calm, focused, and productive under pressure.
· Adaptability: Flexible and able to adjust to changing circumstances and demands, showing resilience in the face of challenges.
· Interpersonal Skills: Build and sustain relationships with partners.
· Attention to Detail: Conduct thorough reviews to ensure accuracy in all communications.
Work location: Hyderabad.
Shift timings: 6.30 AM to 3.30 PM
Centre of Excellence – AU MF Enabling Areas
The Centre of Excellence (CoE) team in Hyderabad plays a pivotal role in driving Deloitte Australia’s success by delivering support across a range of functions. There are 6 distinct CoEs empowering various capabilities—including Reporting & Analytics, Finance, Quality & Risk, IT Services, Marketing, and Talent—ensuring seamless operations and strategic advancement.
Within the Quality & Risk (Q&R) CoE, dedicated sub-teams deliver targeted services such as reporting analytics, Partner Dashboard support, comprehensive due diligence for engagements and clients, conflict management, Personal Independence & Risk Solutions at green dot level.
Our mission is to foster a culture deeply rooted in quality and risk awareness. By embedding these values, we empower our professionals to make informed decisions, minimize risks, and consistently deliver exceptional service—strengthening our reputation for excellence and reliability.
Key Skills Required:
· The individual should be able to do multi-tasking and must demonstrate the ability to manage multiple projects under strict timelines.
· Able to work autonomously, highly self-motivated to work independently.
· Excellent interpersonal, verbal, and written communication skills
· Proactive in all communications - Ability to document and communicate the results of reviews in an efficient and effective manner.
· Strong communication skills—both verbal and written and interpersonal skills with an ability to communicate clearly with other team members.
· Good telephonic skills as it is required to have weekly calls with various stakeholders. Candidates need to have client centric focus.
· Good MS Excel skills is a must. Proficiency in data validation, logical functions in MS Excel, ability to analyze large data in Excel and should be in a position to design new reports in excel
· Basic PowerPoint skills is desirable.
· Ability to work with minimal supervision and follow work programs with a high degree of accuracy
· Ability to challenge the status quo and proactively identifies opportunities for improvement.
· Shows initiative and is proactive in seeking resolution of issues and in learning the business of the Technology and Transformation and Deloitte Australia
The individual should be able to do the multi-tasking and must demonstrate the strong ability to manage multiple projects under strict timelines.
Qualifications
Required
· Postgraduate/Graduate (B. Com, BA, BBA) with strong interpersonal and analytical skills
· 3-6 years of experience is preferred
Preferred
· Good Excel skills and strong computer skills
· Team player with a positive attitude, strong verbal and written communication skills, and excellent interpersonal skills
How you will grow
At Deloitte, we have invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources, including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.