Assistant Manager - Global Audit & Assurance Products and Solutions COE Team - Deloitte Support Services India Private Limited

Deloitte leads with purpose, solving complex issues for our clients and communities. Across disciplines and across borders, Deloitte Global supports our network of member firms by developing and driving global strategy, programs, and platforms, and creating new solutions and transformational experiences. Our people share a passion for igniting change and a strong service orientation that shapes our organization and those it supports.

Work you will do

In Global Audit & Assurance Products & Solutions, we make an impact by providing content that is used by all Deloitte Audit Practitioners in the execution of Audit & Assurance engagements around the globe. You will coordinate with our Global and member firm stakeholders to publish new and updated content, which may be localized for each country around the world. Our contributions directly support those engagements and the continued transformation of our Global Audit & Assurance business

and you will be aligned to the following role:

Assistant Manager

In this unique and interesting role, you will provide specialized support and guidance for the Deloitte Audit (DA) program in the following manner:

•        Lead the team responsible for supporting the deployment and ongoing content operations required to publish audit content to the DA tools and platforms using a Content Management System

•        Implement strategies and objectives set by the Manager(s) for projects, resourcing, and operations

•        Supervise a specific Legacy or INK portfolio, reporting to the Manager(s) or Deputy Manager (DM)

•        Assist in resource allocation for their portfolios in collaboration with the DM

•        Manage and guide team members, including day-to-day operations and career guidance

•        Manage and evaluate the performance of the team, providing immediate and actionable feedback

•        Conduct one-on-one check-ins for career guidance and performance management

•        Address and resolve conflicts within their aligned portfolios

•        Help implement policies, procedures, and strategies developed by the Manager(s)

•        Collaborate with the DM and connect with stakeholders to understand project requirements

•        Provide day-to-day project updates and handle level 1 escalations

•        Coordinate/collaborate with US counterparts to fetch global content for Deloitte Audit platforms

•        Align the team's efforts with the vision for the Center of Excellence (CoE) set by the Manager(s)

•        Ensure quality standards are implemented and maintained

•        Connect with stakeholders on a quarterly basis to seek feedback

•        Oversee and update training documentation for all existing portfolios as well as operational activities for the team

•        Lead document creation for new portfolios

•        Identify opportunities and drive process automation and improvement for DA CPS portfolios

•        Liaison with the Deloitte Member Firms to understand their audit content requirements and plan and manage end-to-end delivery of projects

•        Establish and actively maintain relationships with Deloitte Audit customers

•        Recommend process or system enhancements to existing tools and systems

Experience: 4-6 Years

Location: Hyderabad/Bangalore

Work Timing: 11 a.m. – 8 p.m.

The team: Who you’ll work with

Deloitte Audit – Center of Excellence team is a part of the Deloitte Audit (DA) program which was introduced by Deloitte to transform the way Audit is performed globally. As part of DA, the team helps deployment and maintenance of audit content and portals and test the upcoming technologies for future and provide feedback / suggestions for enhancements. Various Content Management Tools (CMS Tools) are used for the maintenance of content. Formed in the year 2012, the team has over the years gained in-depth knowledge of the audit portals and are considered “superusers” for most of them. The team also acts as a content and technical advisor for several Member Firms.

Qualifications and experience

Required:

·       Educational Qualification: B.E/B.Tech or M.Tech, MBA (60% or 6.5 GPA and above throughout without any running backlogs).

·       Minimum 4-5 years of work experience, preferably in a content management/knowledge management organization

To be considered for this role, there are certain skills you should ideally have:

·              Knowledge of web technologies such as XML, HTML

·              Strong problem-solving capabilities, with an interest in innovative and creative thinking

·              Ability to productively manage and work within a virtual team

·              Strong English communication skills (written, verbal, and presentation)

·              Good working knowledge of Microsoft Office products (e.g., Word, Excel & PowerPoint), including VBA

·              Be able to prioritize tasks, work on multiple assignments, and raise concerns/questions where appropriate

·              Suggest practical solutions and partner with clients to implement the solutions

·              Strong interpersonal skills

·              Ability to work across cultures and in a virtual environment

·              Self-motivated and strong team player

NOTE: If you do not have formal qualifications but have equivalent experience please do still apply.

How you’ll grow

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do — that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Deloitte’s Global culture

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.