Staff – Engagement Management Office
Deloitte Tax Services India Private Limited (“USI Tax”) commenced in June 2004. Since then, nearly all the Deloitte Tax LLP (“Deloitte Tax”) U.S. service lines have obtained support services through the USI Tax teams. Deloitte Tax in India offers you opportunities to learn and support U.S. and other countries (such as Australia, Belgium, Canada, Germany, the Netherlands, United Kingdom) taxation practice, a popular career option.
Deloitte Tax is leading its clients through the tax transformation taking place in the marketplace, offering a broad range of fully integrated tax services by combining technology and tax technical resources to comply with reporting requirements, uncover insights and deploy smarter approaches for navigating an increasingly complex global environment.
Work you’ll do.
Coordinate Delivery and Compliance
· Provide global governance and project management of Global Tax Compliance engagements and ensure transparency to the client’s tax compliance and reporting process through a web-based portal (Intela).
· Monitor local Deloitte member firm compliance with established engagement protocols and tax filing deadlines.
· Prepare engagement status reports which are delivered to client on a monthly basis.
· Conduct /co-conduct regular conference calls with Engagement Management Office (EMO) Team / Regional Team and / or local country teams to discuss engagement status and to facilitate issue resolution.
· Thoroughly and accurately document issue, actions taken and issue resolution.
o Identify and escalate internal and / or local country issues promptly and in accordance with engagement communication protocols. Actively participate in issue resolution.
o Work with the internal and / or local member firm teams in identifying and resolving issues and sharing insights to improve our efficiency will be a key component.
· Provide support on the setup of Intela for new clients, follow up with internal and / or local member firm team members to complete Initial Confirmation and validation of obligations per scope agreed. Perform regular maintenance of Intela, as needed.
· Ensure engagement deliverables are posted to Intela and that tax return status is accurately documented by local Deloitte member firms.
· Providing access to the clients and local team members to Intela and tracking any contact changes.
· Managing/tracking the scope and fee changes and seek required approval.
· Preparing IWRF’s and tracking SOW/Local agreements if any
· Managing and tracking the central billing process, if applicable
· Perform other duties as assigned including assisting with new client transition and implementation processes.
· Executing specific client service plans developed for service delivery on each engagement.
· Serves as the project support on the development, delivery and ongoing efforts
· Develop strong working relationships with the service delivery teams at local Deloitte member firms
· Posting the client deliverables on Archive it
· You will continuously build on technical competence by keeping up to date on trends, developments and technical authorities and apply them to complex situations.
Coordinate Transition
· Assistance during transition phase -
· Setting up MyInsight/Intela
· Following up with the teams and tracking the transition status
· Maintaining the transition tracker (keeping it up to date)
· Tracking scope/fee changes
Support on Pursuits
· Assist in the setup of new opportunities in Pursuit Manager for a new client
· Follow up to local member firms’ responses in Pursuit Manager on the established dates
· Provide a first level review of fees provided by local member firms vs. indicative fees
Qualification and Experience Required –
· Any graduate / post-graduate
· Excellent verbal and written communication skills (English)
· Ability to work virtually, comfortable working with individuals without face-to-face contact;
· Ability to multi-task and manage multiple client projects simultaneously
· Strong organizational skills
· Critical thinking and problem-solving skills
· Ability to quickly adapt to changes
· Self-motivated
· Ability to apply training to real-life scenarios
· Desire for challenging role with heavy interaction with senior management and leadership
· Excellent technology skills-Power BI, Tableau and Alteryx, Excel, Word and PowerPoint are required
Our purpose
Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte’s purpose, commitments, and impact.
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Professional development
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. DU: The Leadership Center in India, our state-of-the-art, world-class learning center in the Hyderabad office, represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India.
Benefits to help you thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a standout resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
About Deloitte
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