Deloitte | India Offices of the US

NSE Tax & Legal is currently searching for a Tax Operate Pursuit Manager to join the established Tax Operate Pursuit Centre of Excellence (PCoE). The PCoE provides resources, as well as hands-on pursuit support to the largest and strategically important opportunities within our Tax & Legal practice through a dedicated infrastructure and team of professionals experienced in pursuit strategy, project management, innovative design, commercial strategy, and knowledge management.

About the NSE Tax Operate Pursuit Centre of Excellence:

The Tax Operate Pursuit Centre of Excellence (PCoE) is focused on supporting our NSE key account teams through five Pillars:

• | Providing strategic advice and support to account teams to create compelling narratives and client experiences throughout the entire pursuit lifecycle, from deal shaping to service delivery.
• | Improving deal profitability through compelling pricing and innovative commercial propositions for our clients and support in navigating funding options.
• | Creating tailored, high-quality, impactful deliverables aligned with our clients' values and identity.
• | Bringing a global view of the Tax Operate market, and enabling forward-looking and proactive insights to clients, rooted in industry and sector expertise.
• | Driving continuous Sales Excellence maturity across EMEA, robust communication, training and opportunity qualification.

What you will do:

A Tax Operate Pursuit Manager is responsible for driving some of NSE’s most complex and strategic pursuit lifecycles and opportunities. You will be responsible for the coordination and management of assets, resources, content and plans to support Must Win opportunities across the region, and work closely with priority account teams to execute on Market Activation programs. The Pursuit Manager is required to rapidly engage with – and drive collaboration between – numerous pursuit and leadership stakeholders and the client service delivery team to create compelling and differentiated selling propositions for our clients. This role provides a unique opportunity to showcase strategic planning skills, enhance operations management capabilities, and understand how to plan and execute strategies, with an opportunity to interface with member firms, businesses, and industry/sector teams around the globe.

Key Responsibilities:

Reporting and insight support

• ·       Own and oversee reporting on live and ongoing proposals and upcoming projects
• ·       Maintenance of Pursuit Manager projects
• ·       Due diligence on long running proposals and co-ordination with bid teams
• ·       Respond to asks from the business on reporting
• ·       Create regular comms/updates for business on projects, status, upcoming opportunities
• ·       Collate and format trends and insights shared by the team and on client debriefs

       Pursuit support

• ·       Project manage pursuits across the sales cycle, acting as the central point of co-ordination
• ·       Develop timeline, project plan and establish key milestones and key dates to ensure all key deliverables are met – review and agree project plan with bid manager/senior manager prior to sharing with team
• ·       Own the pursuit plan, establish list of deliverables, and monitor assignments through the establishment of a pursuit working site using i.e., Microsoft Teams, SharePoint, etc.

·       Conducting research for specific client including collation of relevant publicly available information and collation of internal and related projects.

·       Research on client stakeholders.

• ·       First draft and support of content creation, including PowerPoint freeform and Q&A response drafting
• ·       Provide broader RFP writing assistance, including collation of standard information such as team photos, bios and contact information. 
• ·       Support with the creation of alternative content, such as video, demonstrations, websites
• ·       Ensure proposals comply with RFP requirements
• ·       Co-ordinate and manage creative teams (e.g. UK studio, CoRe), assisting and facilitating timely submission of deliverables and support production of printed and/or multi-media materials
• ·       Support on RFP stakeholder meetings including note taking and content driving
• ·       Flag and escalate issues to the CoE Leader
• ·       Ensure appropriate pursuit processes and governance procedures are followed

Broader role

• ·       Play an active part in GES global pursuit community, including building relationships with other pursuit teams around the world (not just GES teams) to effectively leverage best practices.
• ·       Positive and engaged team member, supporting others, challenging the status quo
• ·       Support with training and learnings across Deloitte member firms on pursuits and market