Role: Talent Development CoE Specialist Career Level: CL4 (Assistant Manager) Location: Hyderabad
At Deloitte, we are known for setting a standard of excellence -- and for the people delivering it! The Development Center of Excellence (COE), delivers value through business-focused, efficient, and innovative learning, performance, and development solutions and by building the world’s best leaders. Structured to achieve tight alignment with the businesses while advancing Deloitte’s brand in the marketplace, this COE consists of dedicated Development Advisors and Subject Matter Advisors (SMAs).
Work you’ll do
We are on an aggressive growth journey and are inviting onboarding and career milestone training specialists to support spectrum of efforts across new and experienced hire assimilation and career progression learning. As a learning partner, the role demands incumbents to program manage and lead onboarding and milestone program deliveries, partner with senior stakeholders, deploy long term technical and professional development journeys in a seamless manner. The goal is to ensure that the team’s efforts align with the business’ strategic priorities.
General responsibilities related to those serving in these roles include,
Working hours requirement:
· Ability to be available in different time zones, collaborating with the US on various projects
· Typical working hours are 11-8pm IST
· Requirement to be in the Hyderabad office a minimum of three days a week
Job Responsibilities:
o Strategy & Vision:
o Work closely with lead program managers to help shape the fiscal onboarding and milestone school strategy
o Provide input into the development of a learning and development roadmap to build and deliver required capabilities
o Provide input into the annual plan and budget to execute learning and talent development activities
o Act as a learning and talent development business advisor on effective and leading-edge learning and development strategies to achieve business goals
o Program Management:
o Plan and run key onboarding, continuous development and milestone programs at Deloitte, partnering with the business, vendors, and HR teams. This includes participant registration, facilitator onboarding, train the trainer workshops and end to end program management on the day of the program
o Work with service line SMEs to identify technical learning needs for new hires, formulate schedules, plans and deliver multiple tracks to build capabilities
o Deploy and manage multiple modules within simulation driver technical and professional learning journeys to enable continuous development of practitioners
o Partner with SMEs and all teams involved to ensure training materials are most up to date
o Ensure world class practitioner experience through seamless delivery and seek feedback regularly to determine ROI
o Continuously look for new ways to bring leading edge technologies and concepts to enhance the learning of practitioners
o Partner with the Learning Delivery and Evaluations teams to use best-in-class core talent
development processes for communications, classroom delivery, metrics, reporting, and solution support
o Operations:
o Manage L&D investment through effective planning, budgeting, forecasting, and vendor management
o Use learning measurement and analytics to assess program efficiency and effectiveness, ensuring that all key learning metrics are measured, published and leveraged for decision making
o Simplify learning opportunities/make learning more planned and predictable
o Enhance operational efficiencies ensuring on time deliveries and coach availability, and leverage 3E framework for multiple career models in play within the service area
o Support innovative ways of problem solving through formal and informal learning solutions
o Communications and Reporting
o Design and rollout key stakeholder and practitioner communications such as TTT and program schedules, practice-wide communications, learning SPOCs communications, etc.
o Demonstrate initiative in gathering feedback and data from practitioners, improving learning and
development programs, and constantly moving learning to the next level
o Work in partnership with the Delivery and National Evaluations teams to use standard metrics and develop any unique measurement requirements for projects
o Produce metric scorecards for learning programs as appropriate
o Prepare debrief presentations to assist with the facilitation of program delivery discussions
The Team
In our US India offices, the Audit and Assurance Talent Development team supports capability development and career progression for professionals. The team works closely with stakeholders, other HR channels, internal design/delivery and vendor teams to provide holistic well-rounded solutions to client issues and develop professionals for success in their roles.
Qualifications
Education: MBA/PGDBA/PGDBM/PGCHRM or equivalent degree Experience:
Overall, 7-8 years of deep experience in Learning and Development/Talent Development in matrixed organizations focused on
international markets.
Experience in overall training process management, training needs identification, vendor management, project management, cross-border stakeholder management, financial management
Job location: Hyderabad
o Strong understanding of L&D practices and methodologies
o Relevant experience driving onboarding and new hire orientation programs/processes and handling large scale live deliveries
o Experience in stakeholder management and end-to-end program management
o Excellent communication skills
o Higher levels of proficiency in MS Office tools such as Excel and Power Point
o Ability to have a keen eye for data and analysis for meaningful insights
o Strong orientation towards and understanding of contemporary technology trends in general and learning technologies. Ability to independently work with cutting-edge technologies and enable their quick and wide adoption in the space of learning
o Ability to work effectively in a fast-paced, virtual, complex, multi-tasking environment including managing to tight deadlines, identifying risks, and escalating as appropriate and to drive work to completion on time and on budget
o Possess baseline understanding of instructional design/content development
o Proactive and ability to work through varying levels of ambiguity as it relates to day to day work
o Strong attention to detail and responsiveness with adaptable communication skills tailoring one’s style appropriately to different audience needs and preferences
o Strong program management skills with the ability to work with multiple workstreams and stakeholders simultaneously. Must have experience in demonstrating successful project management in highly decentralized organization, which requires collaboration, consensus, and a high degree of influence to be successful
How you’ll grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities— including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Centre in India, our state-of-the-art, worldclass learning Centre in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
About Deloitte
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the “Deloitte” name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms.