Manager – Strategy and Operations – Global Strategic Insights Center (GSIC) – Deloitte Support Services India Private Limited

Are you looking for an exciting opportunity within the Strategy and Operations function of a global team in a shared services environment? If so, the Global Strategic Insights Center (GSIC) is the team for you. GSIC is responsible for driving growth and alignment across the Deloitte member firm network to deliver consistent experience and the very best of Deloitte worldwide. The team supports, develops, writes, and presents market intelligence outputs for internal practitioners across the globe, powering Deloitte’s market strategies with actionable insights.

Work you’ll do

• Support the strategic direction and priorities for the GSIC team in collaboration with senior leadership and the management team.
• Apply strong analytical and critical thinking skills to help solve organizational challenges and develop practical recommendations.
• Support the implementation of workstreams aligned with organizational strategy, with a focus on effective execution and measurable outcomes.
• Identify and implement opportunities to improve effectiveness and efficiency.
  • Contribute to strategic initiatives at the team and broader service line level.
  • Use a structured approach to drive initiatives through effective planning, governance, coordination, and stakeholder management.
  • Manage assigned scope of work and stakeholder commitments with a strong focus on execution and quality.
  • Provide regular progress updates to stakeholders and escalate risks or support needs in a timely manner.
• Support leadership in operational planning, forecasting, and budget management for the area of responsibility.
• Contribute to change management efforts by helping design and execute strategies, building stakeholder alignment, and adapting effectively to evolving priorities.
• Build and leverage networks across Deloitte to support GSIC’s priorities and goals. Collaborate closely with internal enabling teams to improve operational effectiveness, delivery, recruitment, and learning initiatives.
• Support the development of team members through timely coaching, mentoring, and active participation in Deloitte’s performance management processes.
• Help identify, adopt, and implement industry best practices within the area of responsibility.

Skills / Qualification

• MBA or equivalent post-graduation with at least 10-12 years of experience with professional services firm of repute
• Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate strategic priorities to senior stakeholders clearly and effectively
• Strong Program / Project management experience with knowledge of agile methodologies and process excellence
• Experience working in large corporations in a global setting and highly matrixed environment
• Ability to manage and gain consensus from different stakeholder groups
• Ability to manage ambiguity and uncertainty by demonstrating adaptive mindset
• Advanced storyboarding skills to develop executive-audience ready outputs to influence actions and outcomes
• Has hands-on experience developing advanced excel dashboards and power point outputs. Knowledge of other productivity and information design tools is an added advantage
• Proficiency in managing KPIs and operational data to design customized reporting meant for senior leadership based on the objective
• Experience in processing information to develop presentations that have compelling information design and logical structure is preferred skill
• Knowledge or exposure to best practices in process excellence or project management is an added advantage

The team

Global Strategic Insights Center (GSIC) provides research and program management solutions to global Deloitte Member Firms in support of pursuit, business development, practice development, and client engagements. The team uses exclusive sources, specialized research skills, and industry expertise to develop insightful research reports delivering significant value to their customers across Deloitte’s global network. Learn more about Deloitte.

How you’ll grow

At Deloitte, we’ve invested a great deal in creating a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities, including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.