Customer
The Customer Team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, GenAI, transformative technologies, and creative design. We enable Deloitte client service teams to enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital product and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects, balancing business strategy, technology, creativity, and ongoing managed services to help solve the biggest problems that impact customers, partners, constituents, and the workforce. We also offer Business Process as a Service, enabling organizations to streamline operations and achieve greater efficiency through scalable, technology-enabled managed insights that guide ongoing transformation and operational excellence.
Position Summary
Level: Consultant or equivalent
As an experienced Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines. Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements.
Work you’ll do:
- Owns complex deliverables independently, ensuring quality and timelines and Exhibits interest in working across tracks/outside of core skills
- Consistently demonstrates SME skills within their area of expertise and proactively identifies potential risks and come up with mitigation plans - Performs solution reviews and/or process/code reviews effectively & independently
The team:
Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients’ brand values for measurable business growth. We help clients turn business values into measurable growth through creatively driven, personalized content, communications, and experiences that engage and inspire people to act. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients’ marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities by a combination of key focus areas i.e, Brand, Advertising, Experiences, Content, Marketing, Commerce, Products, Data and measurement/analysis.
Qualifications
Must Have Skills/Project Experience/Certifications:
- 3 - 6 years of hands-on experience in Adobe Experience Manager. Other modules experience would be added plus with knowledge of Analytics, Campaign etc (optional).
- Have an excellent understanding of the AEM platform which includes Digital Asset Management.
- Have Knowledge of Agile - Scrum Basics
- Worked on at least 2 to 4 AEM Implementation projects in the experience
- Have experience working with offshore and onshore teams.
- Should have basic knowledge of testing lifecycle management.
- Knowledge of Defect Management, Test Scenarios Development, Review Process, UAT Process and its deliverables.
- Work with client business owners & stakeholders to develop stories, executing testing, define test scenarios, test cases and assist in overall functional activities of the project
- Should know the process of breaking up requirements into stories with the acceptance criteria covering all the required scenarios and ensuring to have stories independent.
- Work with onshore and offshore BA / Functional Consultant to help in writing acceptance criteria and scenarios for the stories.
- Work with technical consultants and testing team to assist them in clarifying doubts and queries on the stories and requirements.
- Assist in different phases of project like SIT and UAT. Help in data creation for User Acceptance Testing
- Should be flexible enough to play different roles as BA / Functional Consultant and QA
- Experience with Agile Scrum Backlog Management systems such as RallyDev, Jira
- Good Analytical & problem-solving skills and communication skills
- Ability to effectively collaborate in a team environment. Should be a team player and passionate of the functional tasks.
Good to Have Skills/Project Experience/Certifications:
- Development or Testing experience a plus
- Exposure to AEM technical knowledge would be an advantage
Education:
· BE/B.Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university
Location:
· Bengaluru/Hyderabad/Pune/Chennai/Kolkata