Vice President - Deloitte Global Practitioner Technology
The role is responsible for management of all USI based staff for the Deloitte Practitioner Technology organization. The role is accountable for Delivery services from USI, driving a high performance & continuous improvement culture and developing Talent to cater to the continuously changing landscape.
Functionally responsible for the USI based staffing supporting the Global Practitioner Technology including Windows platform, Mac Platform, Mobile Platform, Device Compliance, Cloud Hosted VDI, Update Management, Application packaging, Advanced Threat Protection, and Admin Rights Maanagement services as well as CoP’s for printing, practitioner asset management Support Experience, Windows User Experience and Linux
The role anticipates customer needs and identifies opportunities for the development and implementation of new services and methods to meet customer needs.
This is a unique opportunity for a high energy professional interested in playing a key role with a top tier global firm.
Organizational Responsibilities
- Provide leadership and oversight to the technology and services teams to ensure adherence to both project deliverables and operational KPI’s are being met.
- Partner across the organization to ensure seamless service delivery where Infrastructure services are the dependent systems.
Project Responsibilities
- Execute projects to achieve the interim goals along the way to fulfillment of the vision.
- Partner with stakeholders to deliver, maintain, and operate enterprise-wide solutions
- Resolve issues, identify risks, and escalate, as necessary
- Partner with the PMO to prepare overall project strategy, schedule, milestones, tasks, and estimates
People Management Responsibilities
- Manage the recruitment and selection of a talented team
- Manage and report staffing, resource allocation, goal setting and measurements
- Effectively cultivate a culture of continuous improvement and teamwork among the staff
- Build and manage capabilities via integrated onshore and offshore teams
Operational Responsibilities
- Establish proactive operational measures to reduce production downtime incidents
- Lead efforts to continually improve process for Member Firms
- Create a team providing deep technical performance analysis capabilities to identify performance issues before being added to production.
- Integrate security standards and processes into daily work to meet and sustain compliance with Deloitte secure practices
Specific Responsibilities
- Leads the USI based delivery teams for the Deloitte Global Practitioner Technology organization
- Ensure innovation, global synergies, and brand protection.
- Develop strong working relationships across Deloitte Technology teams and encourage systems solutions meet business needs. Anticipates client needs, identifies, and champions opportunities for the development and implementation of new services and methods to meet or exceed client needs
- Develops and manages IT budget plan working jointly with the global leadership
- Performs job-related duties as assigned
- Drive improvements in the service delivery model while adhering to the cost containment and operational efficiencies
- Ongoing service improvement activities within the service delivery lifecycle and identify opportunities to improve the performance of services to deliver enhanced value to the business
Education & Experience
- Education: bachelor’s degree in computer science, engineering, information system or related field
- Years of Experience: overall 18+ years with 10+ years of relevant experience is preferred
Technical Skills
- Over 10 years of experience in technology in a large scale complex global organization is preferred
- Extensive experience defining overall strategy and innovation for a global organization
- Demonstrated ability balancing costs, risks, and schedule
- Experience architecting and designing practitioner technologies
- Experience with defining and executing strategies and approaches around end user technologies
Other Qualifications
- Minimum of 10 years managing multiple teams preferred
- Demonstrated ability to set and meet deadlines and manage related risks
- Strong situational leadership instincts and abilities
- Ability to manage and work with culturally and geographically diverse populations
- Ability to lead and drive virtual teams
Location: Hyderabad
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