#EAG-Talent
Role: Talent Development CoE Specialist – Program Manager
Career Level: Assistant Manager – Onboarding and Ongoing Learning
Location: Hyderabad
At Deloitte, we are known for setting a standard of excellence – and for the people delivering it! The Development Center of Excellence (COE) delivers value through business-focused, efficient, and innovative learning, performance, and development solutions and by building the world’s best leaders. Structured to achieve tight alignment with the businesses while advancing Deloitte’s brand in the marketplace, this COE consists of dedicated Development Advisors and Subject Matter Advisors (SMAs).
Work you’ll do
In this role, you will be expected to act as the custodian and program manager of the campus hiring onboarding and ongoing learning programs for USI Consulting, wherein you will have the opportunity to strategize learning adoption, design path-breaking journeys, explore the modern ways of learning, and deploying learning solutions. As an AM, you will be expected to actively support projects aligned to one or more onboarding and ongoing learning threads while driving connection across the broader team. The goal is to ensure that the team’s efforts align with the business’ strategic needs and priorities. General responsibilities related to those serving in these roles include, and are not limited to:
Job Responsibilities:
o Strategy & Vision:
o Work with key business stakeholders to identify onboarding and ongoing learning development needs and trending skills in the market
o Provide input into the development of a learning and development roadmap to build and deliver required capabilities
o Provide input into the annual plan and budget to execute learning and talent development activities
o Act as a learning and talent development business advisor on effective and leading-edge learning and development strategies to achieve business goals
o Program Management:
o Plan and run key onboarding and continuous development programs at Deloitte, partnering with the business, vendors, and HR teams. This includes participant registration, facilitator onboarding, train the trainer workshops and end to end program management on the day of the program.
o Depending on the delivery of the program editions, the candidate might be required to travel for short durations as the program custodian
o Partner with SMEs and US teams to ensure training materials are most up to date.
o Ensure excellent practitioner experience through delivery and seek feedback regularly to determine ROI
o Continuously look for new ways to bring leading edge technologies and concepts to enhance the learning of practitioners
o Partner with the Learning Delivery and Evaluations teams to use best-in-class core talent development processes for communications, classroom delivery, metrics, reporting, and solution support
o Operations:
o Manage L&D investment through effective planning, budgeting, forecasting, and vendor management
o Use learning measurement and analytics to assess program efficiency and effectiveness, ensuring that all key learning metrics are measured, published and leveraged for decision making
o Simplify learning opportunities / make learning more planned and predictable
o Enhance operational efficiencies ensuring on time deliveries and coach availability, and leverage 3E framework for multiple career models in play within the service area
o Communications:
o Lead the creation of key stakeholder communications such as scorecard updates, practice-wide communications, Learning SPOCs communications, etc.
o Metrics/Reporting:
o Demonstrate initiative in gathering feedback and data from practitioners, improving learning and development programs, and constantly moving learning to the next level
o Work in partnership with the Delivery and National Evaluations teams to use standard metrics and develop any unique measurement requirements for projects.
o Produce metric scorecards for learning programs as appropriate
o Prepare debrief presentations to assist with the facilitate of program delivery discussions
Preferred skills:
Must be able create business value through learning initiatives
Action-oriented with focus on delivery and timelines
High Customer orientation, excellent interpersonal skills and project management
Strong orientation towards contemporary trends in adult learning, and training.
Demonstrated ability to put theory into practice
Analyze Data to unearth performance gaps and validate hypotheses. Strong proficiency in using MS Office tools, including MS Excel
Strong orientation towards and understanding of contemporary technology trends in general and learning technologies. Ability to independently work with cutting-edge technologies and enable their quick and wide adoption in the space of learning
How you’ll grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities— including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Centre in India, our state-of-the-art, worldclass learning Centre in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
About Deloitte
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the “Deloitte” name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms.