ServiceNow Scrum Master (HRSD), Hyderabad
This is an opportunity to join our exciting and growing NSE ServiceNow Product Team as our ServiceNow Scrum Master.
We are seeking an experienced Scrum Master to join our team. The Scrum Master will be responsible for facilitating Scrum ceremonies, coaching the team on Agile principles and practices, and removing any obstacles that may be hindering the team's progress. The ideal candidate will have a strong background in Agile methodologies, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment.
We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.
Work you’ll do
As a Scrum Master, you will be responsible for ensuring the smooth running of the Grow squads, following an agile methodology. You will track capacity, availability, productivity and the state of the backlog. You will work with the Performance Analyst to design and deliver reports and dashboards on the ServiceNow platform to track and manage squad performance.
Key responsibilities:
· Facilitate Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
· Coach the team on Agile principles and practices and ensure that the team is following the Scrum framework.
· Identify and remove any obstacles that may be hindering the team's progress.
· Ensure that the team is maintaining a high level of quality and following best practices for software development.
· Work closely with the Product Owners and the Agile delivery lead to ensure that the product backlog is prioritized and up-to-date.
· Encourage collaboration and communication within the team and across other teams.
· Keep the team focused on the goals of the iteration by shielding team from outside distractions and interference.
· Encourage the team to self-organize and be accountable for their decisions.
· Monitor team metrics and capacity per sprint.
· Send out a report of progress to all stakeholders per sprint
· Identify issues and risks with team performance, morale, team cohesion and escalate to the agile delivery lead to be addressed
· Continuously improve the Scrum process and identify areas for improvement.
The role requires line management responsibility so you may be managing a team of 4-6 AMs / 6-8 Senior Analysts.
The Team
The Group develops Custom products, applications and services for Deloitte professionals globally. As a team we are here to delight customers by embracing design thinking, agility, innovation, and a customer first focus. support.
Location: Hyderabad
Work shift Timings: 11 AM to 8 PM
Qualifications
· Bachelor of Engineering/ Bachelor of Technology
· Overall 9+yrs of experience, of which 4+ Years of relevant Experience as a Scrum Master.
Preferred Skills:
· Certified Scrum Master (CSM)
· Knowledge and experience with Agile software development methods such as Scrum, Kanban, SAFe or Lean.
· Knowledge of Agile values and principles.
· Outstanding communication, facilitation, negotiation, and coaching skills.
· Experience in coaching Product owners in Product backlog health, prioritization, etc.
· Very strong understanding of the system development life cycle.
· Proficiency with Azure Dev Ops or Jira.
Nice to have Skills:
· Knowledge on ServiceNow HRSD Module.
· Experience Working with ServiceNow Development teams.
How you’ll grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.