RPA Business Analyst - Senior Analyst – ITS Quality Assurance - Deloitte Support Services India Private Limited

Work you’ll do

As a part this team, you will:

As a highly experienced and driven Business Analyst, you will oversee assessing business processes, finding automation possibilities, and working with stakeholders to develop Robotic Process Automation (RPA) solutions, including.

·       Collaborate with stakeholders to understand business needs and document existing processes for RPA potential.

·       Conduct gap analyses to assess automation feasibility and collaborate with RPA developers to implement solutions.

·       Create detailed process documentation, including flowcharts, business rules, and user stories.

·       Facilitate workshops to gather requirements and update stakeholders on RPA project progress.

·       Utilize agile methodologies to guide project planning and improve outcomes.

·       Manage expectations and monitor the performance of RPA implementations, identifying improvement areas.

·       Apply critical reasoning to manage requirements, refine solutions, and address issues and risks collaboratively.

·       Generate status reports for leadership and stakeholders, maintaining strong relationships and presenting confidently.

·       Foster an adaptable team culture, encourage knowledge sharing, and implement lessons learned for continuous improvement.

Work Location: Hyderabad

Shift Timings: 06.30 AM to 03.30 PM

Qualifications:

·       Minimum 3 years of experience in business analysis domain for RPA solutions.

·       Strong knowledge of business processes and improvement methodologies.

·       Skilled in process modeling techniques and tools like UI Path, Automation Anywhere.

·       Experience in providing business analysis for enterprise-level and transformational programs.

·       Proficient in various agile project delivery methodologies.

·       Capable of managing tight deadlines and competing priorities in a dynamic environment.

·       Effective in building relationships with stakeholders and acting as a liaison between business and technical teams.

·       Experienced in data handling, including mapping, transformation, and solving complex issues.

·       Demonstrated ability to deliver independently with minimal senior support.

·       Excellent interpersonal, communication, and problem-solving skills.

·       Proven ability to plan, execute, and adapt strategies effectively.

·       Self-motivated and capable of working autonomously or as part of a team.

#EAG-Technology

How you’ll grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team- based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.

About Deloitte

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the “Deloitte” name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms.