Category Management- Travel & Related Services - Core Procurement –Senior Analyst- Deloitte Support Services India Private Limited
The Senior Analyst – Category Management is responsible for providing procurement support to Deloitte’s CoRe Global Procurement group. It presents a unique opportunity to apply skills and knowledge while working under the direction of a Procurement Manager on a team responsible for the procurement of goods and services for Deloitte Global.
The position requires the individual to become an active member of centralized team focused on the end-to-end strategic sourcing process supporting the procurement category management teams.
Work you will do:
The CoRe Procurement organization was created to drive the Deloitte Global 2020 Strategy by sharing investments and resources to increase our global operational performance, enhance cross-border agility, deliver strategic procurement services, develop talent, enhance operational performance, and mitigate risk.
The Category Management group is seeking a Senior Analyst for Travel & Related services procurement.
Responsibilities:
- Manage the assigned categories, under direction of the Travel Manager - Travel & Related Services
- Manage categories proactively based on internal/external trends and data and be able to communicate effectively to enable informed decisions by leadership and create understanding of the value we bring.
- Participate in Quarterly / half yearly Supplier review meeting with suppliers of the assigned categories.
- Ability to respond to inquiries with accuracy and timeliness.
- Core activities include:
- Analyze and document spend and savings within categories/understand supply markets.
- Establish and maintain analysis and tracking reports, while monitoring contract compliance and usage of specific services
- Assist category leadership in managing supplier and stakeholder relationships to improve internal client satisfaction.
- Additional Responsibilities
- Preparing documentation / materials for executive briefings and Supplier meetings.
- Contribute to the development and implementation of program enhancements and new processes.
- Follow up internally & externally to contribute to program compliance.
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About U.S India Enabling areas
Enabling Areas (EA) at the U.S. India offices are the support arm of the organization and comprises several groups including Talent, Technology, Finance, Communications, Field Operations, etc. EA gives every client service business unit access to the best and brightest resources when it comes to support services. More specifically, EA enables the business units to solely focus on satisfying clients and developing new products and services to sustain competitive advantage, while they consolidate and standardize a diverse collection of systems, processes, and functions. The team provides a wide array of services to the U.S and India professionals and is continually evaluating and expanding its portfolio.
Requisite core skills
- Supplier sourcing, negotiations and contracting for multiple categories includes Airlines, Hotel and Car rentals.
- Travel agency customer service issue resolution, operational review, and overall improvement of service delivery.
- Management of key internal stakeholders with special focus on Administrative Assistants and Executives.
- Highly organized with excellent communication skills, both oral and written.
Technical Skills
- Strong analytical skills and Proficiency in MS office (Excel, PowerPoint, Project, Visio)
- Market Research on Travel categories, Procurement, and strong Negotiation skills.
- Customer services management, Issue / Escalation management and Ability to resolve.
- Excellent Written and Oral communications / speaking skills.
- Role involves very frequent phone communications with suppliers and stakeholders.
- Emails to external parties (Suppliers) are a frequent part of this job.
Qualifications, experience, work location, and timing
- Experience in travel procurement in large corporates, with a strong client service orientation.
- Demonstrated abilities in:
- Working independently in an unstructured environment; developing structure and clarity around the ambiguous by taking a concept and developing ideas/about solutions to achieve progress.
- Being self-directed in identifying what must be done with minimal direction. Using good judgment about when to ask for direction and when to act independently.
- Navigating through complex collaborative initiatives
- Understanding, documenting, and improving business processes
- Organization, task planning and setting/meeting deadlines
- Working under tight time constraints, juggling multiple priorities
- Interacting with internal clients and stakeholders at both junior and senior levels of the organization
Location: Hyderabad
Timings: 09:00AM – 6:00PM / 11:00AM – 8:00PM
How you’ll grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
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