Position Summary

Analyst - Asset Publishing and Content Quality - CoRe Knowledge Services - Deloitte Support Services India Private Limited

Do you like working with people associated with an organization that enables flow of knowledge and expertise to our client service professionals around the world? Then this might be the perfect opportunity for you. KX Documents Publishing team is looking for highly motivated individuals with expertise in communications, attention to detail, positive attitude, presence, and ability to interact across many levels to support delivery of projects with Deloitte member firms around the world.

The Content Services team is looking for highly motivated individuals in the field of publishing, who are adept at interacting with professionals across levels and across the globe, to provide high quality content to the Deloitte member firms win new business.

Do you have an eye for detail and an aptitude for various languages? Do you like working with people associated with an organization that enables flow of knowledge and expertise to our client service professionals around the globe? Then this might be the perfect opportunity for you.

Work you’ll do

  • Facilitate knowledge sharing by publishing firm projects’ summaries to the global knowledge management portal in various languages. The project summaries detail the work done for the client, including what was delivered, how it was delivered, and the impact on the client's business.
  • Support targeted content acquisition efforts, to summarize project summary from proposal documents in various languages, by engaging with global Deloitte practitioners across levels.
  • Publish high-quality project write-up and targeted content, including thought leadership and client engagement material, to global knowledge management portal as per publishing guidelines in various languages.
  • Organize and tag content to facilitate effective search retrieval within the knowledge management portal.
  • Redact/Cleanse/Sanitize content based on client confidentiality agreement and intellectual property restrictions before publishing to the global knowledge management portal in various languages.
  • Meet processing and quality benchmarks along with expected turnaround time.
  • Provide team leadership with reports on quality data for greater efficiency.
  • Search the database to ensure submitted content is not a duplicate of materials already published in the portal.
  • Ideate and create projects that can help automate the processes within the team

Qualifications/ skills required


  • MBA or Post Graduate in English, Economics, Literature, Library Sciences with 0 – 2 year of experience
  • Familiarity/Proficiency with MS Office suite – Word, Excel, PowerPoint
  • Ability to learn and use new processes and technologies
  • Excellent written and verbal English and Spanish (B2) communication skills
  • Good comprehension skills and attention to detail
  • Experience with content writing will be an advantage
  • Ability to work across cultures and in a virtual environment
  • Familiarity with professional services environment
  • Ability to work as part of a team and multitask on work assignments
  • Ability to act with a sense of urgency and deliver under tight deadlines
  • Effective problem-solving skills and can drive initiatives
  • Positive attitude and presence, ability to interact with senior professionals and deal with conflict in a mature and professional manner
  • Adapt communication style with ease when working with team members, clients, and stakeholders across different levels

Other details

Work timing

11:00 a.m. to 8:00 p.m. (expected to stretch during peak periods)

Location

Hyderabad

Bangalore




How you’ll grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives.  Learn more about Life at Deloitte.

Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.  We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.  Learn more about Deloitte’s impact on the world.

Disclaimer: Please note that this job description is subject to change based on the business/project requirements and at the discretion of management.

About Deloitte

“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited (DTTL), a UK private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTTL and each DTTL member firm are separate and distinct legal entities. Each DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors and may secure the provision of professional services in their territories through subsidiaries, affiliates, and/or other entities.

In the United States, Deloitte LLP is the member firm of DTTL. Services are primarily provided by the subsidiaries of Deloitte LLP, including:

·               Deloitte & Touche LLP

·               Deloitte Consulting LLP

·               Deloitte Financial Advisory Services LLP

·               Deloitte Tax LLP

In India, Deloitte LLP has the following indirect subsidiaries: Deloitte & Touche Assurance & Enterprise Risk Services India Private Limited, Deloitte Consulting India Private Limited, Deloitte Financial Advisory Services India Private Limited, Deloitte Tax Services India Private Limited, and Deloitte Support Services India Private Limited. These entities primarily render services to their respective U.S.- based parents.

Deloitte Support Services India Pvt Ltd. (U.S India Enabling Areas (EA)) at the U.S. India offices are the support arm of the organization and comprise several groups including Talent, Technology, Finance, Communications, Field Operations, etc. EA gives every client-service business unit access to the best and brightest resources when it comes to support services. More specifically, EA enables the business units to solely focus on satisfying clients and developing new products and services to sustain competitive advantage, while they consolidate and standardize a diverse collection of systems, processes, and functions. The team provides a wide array of services to the U.S firms and U.S India professionals, and is continually evaluating and expanding its portfolio.


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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose

Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Requisition code: 192347