Deloitte Support Services India Private Limited
USI Delivery Center - Knowledge Services
Collection Curation - Analyst
Do you like working with people associated with an organization that enables flow of knowledge and expertise to our client service professionals around the world? Then this might be the perfect opportunity for you. Collection Curation team is looking for highly motivated individuals with expertise in communications, attention to detail, positive attitude, presence, and ability to interact across many levels to support delivery of projects with Deloitte member firms around the world.
Work you’ll do
As a part of this team, you will be responsible for:
Deliver on aligned collection curation topics
- · Conduct basic internal and external research on topic for understanding of key trends and potential scope.
- · Conduct basic research, and analysis to identify topic trends which may impact Collection scope using internal portals and secondary/third-party research databases such as Factiva, Hoovers, OneSource, Thomson, and industry journals etc.
- · Demonstrate good understanding of aligned industry/business
- Curate topic aligned content from internal portals
- Prepare intermittent deliverables for covering current content counts; usage; freshness; gaps; experts
- Conduct outreach for content based on Collection priorities
- Manage intranet portals for Collections by supporting activities including content management, optimization, and sourcing
- Ensure content pertaining to Collections on the repositories and the web portal is tagged with proper metadata, taxonomy values for easy search and retrieval
- Contribute various documents to aligned repositories
- Act as super delegate to assist with, and collaborate with practice/business teams to drive people profile completion
- Perform content usage analysis using available metrics reports, identify trends, and determine content archival, acquisition and promotion strategies for Collections to share with curator to inform curation priorities
- Manage knowledge sharing through various communities of practice, micro-blogging tools and other collaboration spaces
Project/ Process management
- Support the curator and the senior member to plan and engage in activities for building and launching Collection content
- Demonstrate good communication and presentation skills, and ability to create process documents and training materials
- Focus on quality and strict adherence to governance guidelines and standards
The team
The Collection Curation Team works closely with global Deloitte practitioners to acquire and publish content related to key topics across Businesses and Industries to the global management portal and manage the topic related intranet sites. This content is intended to help Deloitte practitioners find relevant content just in time to win new projects and deliver quicker and quality deliverables to their clients.
Qualifications
Mandatory skills:
- Graduate / Bachelors degree with more than 3 years of relevant experience
- · Educational qualification in Business Administration, English Language, Mass Communication, Humanities, Library Sciences, Commerce, Information Systems or similar
- · Experience in Secondary research
- :
Summary of skills:
Interpersonal Skills | |
Secondary research | Customer engagement/relationships |
Content curation skills | Process Excellence |
Basic to intermediate proficiency in MS Office Suite (Excel, PowerPoint and Word) | Team player |
SEO | Conflict Management |
Taxonomy | Decision Making |
SharePoint | Time management |
Photoshop | Networking |
Tableau Dashboards |
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Data/Metrics Analysis |
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Intranet Social Media technologies |
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Experience with one or more business/industry (added advantage) |
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Key skills:
- Good understanding of aligned Industry/Business/Topics and ability to sift through differing industry terms.
- Intermediate secondary research skills - ability to synthesize large amounts of quantitative and qualitative data and integrate into meaningful reports and recommendations
- Proficiency in understanding and utilizing GenAI tools
- Demonstrate understanding knowledge of Content Management platforms
- Demonstrate understanding of intranet social media tools
- Showcase basic understanding of content management life cycle, client confidentiality, taxonomy, search
- Detail-oriented to identify relevant content
- Understanding of metrics and analytics interpretation
- Excellent verbal and written communication skills with ability to influence appropriate outcome
- Attention to detail and delivers high quality deliverables
- Be able to work independently and as part of a team with professionals at all levels
- Be able to prioritize tasks, work on multiple assignments, and raise concerns/questions where appropriate
- Ability to work across cultures and in a virtual environment
- Self-motivated and strong team player
- Ability to build networks within the organization
- Effectively leverage internal social media & collaboration tools to connect people-to-people and people-to-content
Location: Hyderabad, Bangalore
Work timings: 11AM to 8PM
How you’ll grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
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