Assistant Manager - Government & Public Services (GPS) – Communication Specialist

Looking for a communications specialist to work with the GPS M&C team for developing a variety of customized marketing content and supporting deliverables, including web content, social media content, brochures, capability decks, event invites and ensuring accuracy of distribution lists for communication purposes. Individuals in this role will work directly with the US and USI SMPs and leadership, working closely with multiple stakeholders within the GPS Marketing & Communications competency.

Required skills and professional experience:

• Minimum 6-8 years of relevant work experience in developing content for online platforms, multiple channels of communications

• Strong oral and written communication skills and advanced editorial capabilities

• Mastery level proficiency in Microsoft Office applications, especially Microsoft PowerPoint

• Good knowledge of creative design concepts, with an emphasis on quickly developing high quality presentations for use in client-facing documents and presentations

• Good command over the language, strong writing, editing, and proofreading skills, with an emphasis on quickly developing high quality content for use in online communications

• Strong project management and stakeholder management skills

• Strong interpersonal traits, including confidence to interact with personnel at all levels, responsiveness, flexibility, initiative, decision making, conflict resolution, and tact

• Good multi-channel editorial capabilities—web, mobile, and print

• Strong project management and coordination skills, with an ability to manage multiple projects at once

Work you’ll do

As an Assistant Manager in the GPS marketing team, you will provide communications support to GPS campaigns, activations, marketing communication for US & USI leadership. You should demonstrate strong business writing and presentation skills, be team-oriented, and have a proven ability to manage competing demands simultaneously. You will also lead a team of marketing professionals and manage/guide/mentor them to achieve the growth for the individual team members and the entire team.

Key job responsibilities include:

 Marketing content strategy: develop and execute

• Work with other writers, campaign managers, industry/sector teams, and the communications team to understand campaign needs, objectives, and scope to effectively develop relevant and innovative content

• Understand the digital marketing channels (web, social, email, responsive search) and develop appropriate content for each

• Write high quality, impactful content in support of the overall marketing and communications plan, including internal toolkits, newsletters, presentation decks, digital and mobile channel copy (Deloitte.com, intranet, social media)

• Provide guidance on Search Engine Optimization using available tools and technologies

• Track the latest trends around channels, formats, and competitor activities around key issues to develop cutting-edge marketing content

• Have a strong grasp of content that is available and repurpose information resourcefully to improve turnaround time

Drive service excellence

• Collaborate with Marketing & Communication stakeholders including the digital channels team, communications team, internal knowledge services team, and the analytics team to define campaign goals, disseminate content seamlessly across channels, assist with campaign launch, and measure campaign success

• Ensure compliance with legal and DTTL brand standards for marketing deliverables as appropriate

• Assist with team’s daily operations, and build strong relationships with all the stakeholders

Value delivery: enable impact measurement/continuous improvement

• Support overall marketing effectiveness measurement and ROI process

• Collate metrics and help create campaign impact reports

• Contribute to the success of the GPS Marketing team through regular participation in discussions and sharing of best practice

Network: build relationships/coordinate with collaborating teams

• Share best practices with the broader marketing community as well as industry/sector teams

• Build relationships with the broader network e.g., Nerve Centers/Knowledge Program, Insights, Solutions, D.com, Social Media, as well as other marketing support teams residing in Hyderabad

The Team

The Government and Public Services (GPS) team provides solutions in support of market positioning and acquisition activities to maximize Deloitte’s revenue, relationships, and reputation in the Government marketplace. Strategic Marketing Planners (SMPs) are key marketing professionals in the Marketing and Communications team at Deloitte who convert business needs into powerful marketing strategies and impactful campaigns. The India team provides efficient, flexible, quality support to SMPs through innovative solutions that facilitate strategic decision making and works in collaboration with the US stakeholders in campaigns/activations, competitive intelligence support. Also, the team works closely with the US GPS channels under Client and Sales Excellence including Marketing and Communications, Information Management, Account Management, Competitive & Market Intelligence, Pursuits, and Strategy.

Qualifications

• Post Graduate degree in Communications, Journalism, Advertising, Marketing or English preferred

Location and timings:

• Work Location: Hyderabad

• Work Timings: 2 PM to 11 PM

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