Deloitte Global Consulting Services
Business Area: Global Consulting Services
Pillar: Delivery
Role Title: Delivery Transformation Support
Career Level: Consultant
About the team
The Global Consulting Services (GCS) works globally across practices and borders to support Deloitte’s Strategy, Risk & Transactions (SR&T) and Technology & Transformation (T&T) businesses. The team is focused on offerings our clients and people the global experience that’s essential in today’s world. Through the GCS, we provide innovative solutions for cross-cultural, cross-border challenges our teams may encounter around the world. Leveraging leading-edge tools, methods, and resources, we deliver top-notch service that is applied locally while staying true to our global brand and core values.
Within Global Consulting Services, the Delivery pillar leads and empowers Member Firms and other Global areas to drive service delivery transformation and improve client delivery quality and efficiency.
Overview of the role
The professional will act as a strategic enabler and advisor to Global Delivery Leaders to help drive Delivery Transformation priorities. They will enable them to make strategic decisions that translates into marketplace impact and growth. The professional will support Delivery Transformation program, Global and Member Firm Delivery Transformation Leaders, governance, communications, and transformation initiatives.
Key responsibilities
- · Work with Global Delivery and member firm Delivery Transformation leaders to implement Delivery Transformation capabilities – Adoption of Delivery Platform, Global Delivery Network (GDN) usage etc.
- · Plan and coordinate the governance sessions with the Member Firm Delivery Transformation leaders and drive the transformation initiatives with the Member Firms.
- · Demonstrate solid project management skills, with the ability to seamlessly co-ordinate/switch between different workstreams.
- · Support senior executives in developing executive level documents (PowerPoint presentations, Excel reports, Tableau dashboards etc.) for senior leadership utilizing story boarding skills.
- · Work on key strategic projects for Deloitte’s Global Consultative businesses, conducting data driven analysis (quantitative and qualitative) to provide meaningful insights and actionable recommendations,
- · Partner with senior leaders and their teams to drive global alignment around strategic priorities.
- · Collaborate with multiple teams to align standardized reporting processes and understand current/future reporting requirements.
- · Drive meeting planning and execution, including drafting agenda, organizing online and offline meetings and document MoM for follow up and accountability.
- · Support operational needs of the team, including maintaining and running recurring projects independently, and supporting junior or new team members.
- · Develop knowledge of the business and priority initiatives to share insights and trends as appropriate.
- · Proactively communicate and collaborate with stakeholders to execute requirements and provide suggestions/automations to enhance deliverables.
Requisite core skills
- · Self-motivated, innovative, and strong team player
- · Strong analytical, problem-solving, and critical thinking skills
- · Strong core consulting skills – i.e., research, financial analysis, business writing, including logical data structuring and knowledge in storyboarding techniques to derive meaningful insights.
- · Strong presentation and verbal and written communication skills, and experience communicating to, and working with, virtual teams, and senior leadership cultures and working styles.
- · Strong attention to detail, responsiveness, and strong track record of executing high impact initiatives.
- · Strong project management skills with the ability to handle multiple priorities given aggressive timelines and adapt approaches to different cultures, communication styles, and working styles.
- · Adaptable to fast paced, dynamic environments and working within teams, including virtual set-ups.
- · Advanced level of expertise in MS Excel, MS PowerPoint
- · Strong stakeholder management skills, including building a network within the team and with primary stakeholders.
- · Must possess the ability to handle highest level of confidential information.
- · Added advantage: Knowledge and previous experience in innovation, strategy & operations, transformational roles.
Qualifications, experience, work location, and timing
We are looking for a passionate, high energy, and self-motivated individual who is accustomed to working independently and collaboratively on small and large projects in a close-knit team.
- · Work experience: 4+ years of relevant experience
- · Strong track record with previous teams/business
- · Location: India - Hyderabad
- · Comfortable working with team members and stakeholders across geographies and time zones
- · Work hours: 11:00 AM – 8:00 PM OR 02:00 PM – 11:00 PM (expected to be flexible with time zones)
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