Deloitte | India Offices of the US

Senior Analyst—Primary Research & Analytics—Deloitte Support Services India Private Limited

Understanding client objectives is key to creating a winning value proposition; finding solutions to address client requirements in time-efficient and cost-effective manner leads to a successful engagement. At SurveyHub, we provide these by supporting clients in their online primary research by building and administering surveys, as well as, conducting data analytics and presenting the analysis in a visually appealing way. If this interests you, why do not you sign up for this role?

Work you will do

Primary Research – Questionnaire design, Survey developmment and administration

• Draft and review questionnaire for logical consistency, completeness, and best representation of survey questions.
• Provide meaningful inputs, in terms of logic, flow and presentation of the question(s) to project leads/Deloitte practitioners, while developing the survey questionnaire.
• Design, Program, and test interactive surveys using Qualtrics, Confirmit and various other software(s).
• Customize surveys using JavaScript, HTML and CSS. Troubleshoot any programming issues independently.
• Monitor survey status and provide regular updates and interim trends.
• Follows the service delivery approach laid down by the manager/client.
• Provide inputs and draft proposal documents entailing research design (including sampling plan and selection of research methodology), analysis plan and approach.

Data analysis and visualisation

• Buid understanding of the data structure and the project requirements, and provide inputs to project leads/Deloitte practitioners in developing the analytical plan
• In line with the analytical plan identify suitable analysis and create the analysis template(s).
• Conduct analysis and present them in visually appealing and meaningful format
  • Check for consistency and accuracy of outputs and data files prior to delivery.
  • Work on analysis tools like PPT, Excel, Tableau, PowerBI, QlikSense, R and Python to conduct analysis.
  • Synthesise qualitative and quantitative data quickly and draw meaningful insights.

Client, Projects, and Team Management

• Handle multiple Research & Analytics projects (including questionnaire review, survey development and analysis) of moderate to high complexity levels independently.
• Consistently engage with the Deloitte practitioners/leaders (over IM, telephone, and email) to deliver error free deliverables, while managing the communication flow throughout.
• Demonstrate deep understanding of consulting business and professional services, as well as research process and analytical frameworks.
• Extend ongoing support (or lead) to a business unit strategy initiative around business development, knowledge management, quality, process improvement, etc.
• Ensure all production is done in compliance with the process guidelines and client specific guidelines.
• Coordinate/lead 1-5 team members (Associate Analyst/Analyst) and ensure superior product quality and completion of ongoing projects within stipulated timelines.
• Provide meaningful inputs to Assistant Manager/Deputy Manager/Manager/Executive Manager on the junior team members (Associate Analyst/Analyst), while their goal setting and performance appraisal.
• Ensure data confidentiality, integrity, and protection of company's intellectual property.

Work Location: Hyderabad

Shift Timings: 11 AM to 8 PM

The team

Our SurveyHub team provides exceptional service and works to build long-term, mutually beneficial relationships. Our team members focus on what is possible and guide Deloitte clients to opportunities while taking into account their business culture, organizational structure, resources, and capabilities.

Qualifications

Required

• Science, Engineering, or Business graduate; Masters and MBAs will be preferred.
• Strong analytical and logical reasoning abilities.
• 3-6 years of relevant experience in Primary Research & Analytics
• Proficiency in PowerPoint, Excel, Word, Outlook, and survey development tools such as Qualtrics, Confirmit are essential.
• Knowledge and working experience in other analysis tools like MS Access, MS Excel (macros), SPSS, SQL, PowerBI, QlikSense, R and Python will be added advantage.
• Experience of working with corporate brand guidelines and templates
• Excellent oral and written communication skills

Preferred

• General understanding of the management consulting environment
• Flair for creative problem solving, flexibility to manage multiple projects, and prioritization
• Understanding of basic statistics and application of analytics using programming tools, such as R and Python
• Customize the surveys using JQuery, Python, and other web technologies.
• Understanding of frameworks pertaining to various Consumer studies, such as Buying behavior, Market potential assessment, Brand perception study, and Campaign effectiveness assessment studies
• Understanding and experience in conducting studies using other primary research techniques such as FGDs, CATI, CAPI, expert intreviews, etc.
• Ability to provide meaning inputs to facilitate research design, including sampling plan and selection of research methodology