Deloitte Global Operate
Business: Deloitte Support Services India Private Limited
Business Area: Global Operate
Career Level: Consultant
Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with premiere thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture.
Want to make an impact that matters? Consider Deloitte Global. What you'll be part of-our Deloitte Global culture:
At Deloitte, we expect results. Incredible-tangible-results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network.
In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in-with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out-with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.
Who you'll work with:
The Global Operate Team is comprised of professionals with various areas of focus that collectively provide mission critical services to support Global Operate's overall success. Whether focused on sales excellence, delivery transformation, quality and risk management, contracts management, finance and operations, capability build, communications and change management, knowledge management, marketing and market intelligence, or other activities, these professionals ensure that our Firm operates efficiently, and our people can effectively serve clients every day.
Work you'll do:
The professional will work with the India colleagues and senior leaders across Global Operate. The professional will need to develop a knowledge of the firm's Operate business, strategic priorities to enable sharing of insights, trends and escalation of issues/variances as appropriate. The professional will own sensing of new opportunities, analyse quantitative and qualitative data, synthesize findings, and demonstrate solid analytical and writing skills. The professional will also be responsible to develop compelling narrative with clear recommendations based on the research, analysis and findings. The team's projects are typically high-impact and high-visibility aligned to the global firm and Operate leadership's strategic priorities. Projects often involve collaboration across workstreams to ensure coordination and alignment.
Key responsibilities
Work on key strategic projects for Deloitte's global Operate business (short-term and long-term projects)
Collaborate with member firm businesses, IT teams and global delivery centers to manage adoption of assets being targeted by Global Operate for delivery across geographies
Maintain a detailed understanding of the Global Operate tasks and activities across multiple assets, including status, release dates, issues/risks, member firm readiness & impact points, and overall adoption status to various stakeholders
Partner with Global Operate teams and target geographies to ensure appropriate knowledge sharing, and identify
& mitigate roadblocks to success
Consult with cross-functional teams in the development, validation, and delivery of materials to support the successful adoption of asset solutions for various audience types (business teams, technical teams and member firm leadership) which include communication plans, intranet product sites, project tracking, readiness checklists, quick reference guides, FAQs, stakeholder analysis, and other change management materials in partnership with
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program stakeholders
Create executive level documents such as PPT decks, excel reports, tableau dashboards for senior leadership
Demonstrate solid project management skills, with the ability to seamlessly co-ordinate/switch between different workstreams
Demonstrate and apply solid knowledge of management frameworks
Help leadership in making strategic choices and drive and support launch of new initiatives
Support operational need of the team, including contributing to developing team resources, supporting more- junior practitioners, and generally helping to grow a high-performing multi-geography team
Actively share best practices among Global and India team members
Develop and maintain working relationships with Global colleagues
Requisitecore skills
Self-motivated, innovative, and strong team player
Strong analytical, problem-solving and critical thinking skills
Strong core consulting skills - e. research, financial analysis, including logical structuring and storyboarding, superior knowledge of Excel and PowerPoint
Strong business writing skills (e., clear, concise, and compelling writing capabilities)
Strong attention to detail, responsiveness, and strong track record of executing high-impact initiatives
Strong project management skills with the ability to manage multiple priorities given aggressive timelines; comfortable performing in a fast paced, dynamic environment; flexibility to manage projects across time zones and adapt certain approaches to different cultures and working styles
Ability to integrate and synthesize large sets of data and broad stakeholder perspectives into meaningful insights
Ability to thrive in a complex and fast-paced environment with many competing priorities
Accustomed to working in teams, including virtual Highly developed personal and professional ethics are expected
Must possess the ability to handle highest level of confidential information
Added advantage: Knowledge and previous experience in operate/ managed services, innovation, strategy &
operations, transformational roles
Added advantage: Previous experience in one of the following areas - sales processes, professional services leveraging delivery centers, risk management, learning and development, communications, change management, knowledge management or marketing
Added advantage: Write and edit Macros in Excel, create dashboards on Tableau, PowerBI, and SharePoint knowledge
Qualifications, experience, work location, and timing
We are looking for a passionate, high energy, and self-motivated individual who is accustomed to working independently and collaboratively on small and large projects in a close-knit team.
Academic qualification: Master's Degree like MBA
Work experience:
o Consultant: 4+ years, with at least 2 years of post-MBA experience;
Strong track record with previous employment, preferably with professional services firms or corporate strategy
Location: Hyderabad
Comfortable working with team members and stakeholders across geographies and time zones
Work hours: 11:00 AM - 8:00 PM (expected to be flexible with time zones)
How you'll grow:
Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.
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