Deloitte | India Offices of the US

This position collaborates with Application Teams, Member Firms, Business Analysts, IT Architects, Development Team Members, and Infrastructure Operations to provide performance management services and expertise across the entire service catalog of GTS. This position provides performance planning, testing, execution, analysis, custom development, and recommendations across the Infrastructure and the Application.

  Role Specific Responsibilities

• Provide technical input into planning efforts

• Create technical testing strategy and technical scope

• Prepare, execute and monitor all testing activities

• Develop custom software to facilitate testing activities

• Implement monitoring at application as well as database level of AUT

• Debug issues in custom testing harnesses

• Maintain test lab including the performance tools and the performance environment

• Report testing defects and non-compliance to requirements

• Design, develop and maintain testing hardware assets

• Examine alternative methods and tools as technology changes

• Develop and implement production performance monitoring and alerting

• Provide insights and recommendations on performance for specific applications and our global architecture.

• Build tools and simulators to identify (and help others identify) performance bottlenecs at the micro-level

• Partner with our application development to design & implement performance improvements

• Practice and enforce Agile and Scrum methodologies

• Model and analyze user loads to drive system architecture and design direction

• Embrace, own and model the DevOps culture and behaviors

• Monitor ServiceNow queues

• Estimate Performance efforts and allocate resources

• Mentoring Team members.

• Managing Performance test tools and assets.

• Review and recommend improvements to existing process.

• Share Go / No-Go decision from Performance Engineering Team.

• Manage PE Team Operations and Delivery.

• Drive completion of Mandatory trainings.

• Drive the Team towards Achieving the OKRs and Continuously Assess by defining KPIs.

• Promote Career Growth and Advancement, Improve Team diversity and Inclusion

• Promote a Culture of Learning & Innovation

• As needed, support technical team leadership

Knowledge Sharing / Documentation

• Advanced performance reports and dashboards

• Testing metrics and recommendation reports

Education (degree): Bachelor’s Degree

Other (Explain): Technology degree or equivalent industry experience

Years of Experience: 8-10

Other (Explain):

• Experience with the following tools

o OpenText Load Runner –

? Advanced skills w/ min of 6 years’ experience

? Developing custom scripts using C and SQL using non-standard protocols

? Experience writing scripts with no record and playback

? Experience scripting on a non-web based application using custom controls

o Microsoft Visual Studio

o Perform (or similar) data creation and analysis

o Selenium and iMacros

o Write and debug C# and JAVA code

o Performance Testing Cloud Hosted Applications (Azure/AWS/GCP)

• Experience in performance diagnostics & analysis, capacity planning, and architecting for performance

• Detailed knowledge of Solutions Architecture technologies and processes, and is capable of providing professional advice and guidance to our stakeholders. Has the ability to integrate multiple technologies and capability into the solutions architecture design.

• Develop and maintain custom tools using C#, SQL, and JAVA

• Demonstrated ability to specify data collection and thresholds and to analyze complex results. Provides recommendations or solutions including basics linear trending. Exhibits knowledge of management reporting process and guidelines.

• Contributes to and is consulted during infrastructure architectural activities by applying select architectural techniques and technical knowledge. Understands and leverages infrastructure architectural principles for cross-functional purposes. Works with vendors as well as internally.

• Knowledge of performance testing process and methodology for different types of software projects. Knowledge of standard performance testing processes and techniques. Strong ability to understand business requirements. Provides strong analysis of performance testing results.

• Understands technology and technical concepts; Produces written materials with a consistent approach and tone; Communicates effectively with stakeholders and project team members regarding technical concepts

• Demonstrates awareness of major external technology vendors and understands critical information about future-oriented technologies.

• Advanced to Expert knowledge on Load Modelling

• Advanced knowledge on Omniture / NetMon / Fiddler / HttpWatch / WireShark / PAL / LogParser

• Advanced knowledge on Network concepts, Proxy, Load Balancer, AD, DNS, Cluster Failover

• Advanced knowledge on Network Virtualization / Service Virtualization

• Advanced knowledge on PowerShell / VB Scripting / C / JavaScript / C# / Java / Python

• Advanced knowledge on Windows/Linux OS Internals - analyzing system health, IIS / SharePoint / SAP / Salesforce / Web Sphere / JVM / Web Logic / SQL Server 2016/2019, Oracle / MongoDB, SAP Hana, CosmosDB, DynamoDB

• Advanced knowledge on Data Analytics (Tableau, QlikView, QlikSense, Apache Spark Jobs)

• Advanced knowledge on Content Delivery Network (CDN)

• Advanced knowledge on Application Performance Management (New Relic, AppDynamics, Dynatrace)

• Advanced knowledge on Monitoring Cloud Services (Azure Monitor, AWS CloudWatch, Google Stackdriver, Prometheus)

• Advanced knowledge on Monitoring Containers and Kubernetes cluster

• Advanced knowledge on Continuous Integration, Continuous Delivery process

• Advanced knowledge on Monitor ServiceNow queues.

• Advanced knowledge on Estimate Performance efforts and allocate resources.

• Proficient in Mentoring Team members.

• Advanced knowledge on Managing Performance test tools and assets.

• Advanced knowledge on Review and recommend improvements to existing process.

• Proficient in Go / No-Go decision making.

• Basic knowledge on Observability and Monitoring the system under Chaos Experiments

• Basic knowledge on Monitoring Azure Data Factory service

• Basic knowledge on Monitoring Azure Data Bricks platform

• Basic knowledge on Monitoring Apache Spark Engine - Basic

• Basic knowledge on Optimizing and Tuning of PostgreSQL systems

• Be the POC for delivery and drive all calls

• Build Eminence across teams

• Work closely with Product, Engineering, & Architecture teams, advocating for the end user experience

• Big Picture thinking

• Planning and Scheduling projects

• Inspiring and Motivating the team

• Reporting Performance Engineering metrics

• Strong Communication Skills

• Strong Interpersonal Skills

• Export knowledge in Monitor ServiceNow queues

• Proficient in Estimating Performance efforts and allocate resources

• Export in Mentoring Team members

• Managing Performance test tools and assets.

• Review and recommend improvements to existing process.

• Go / No-Go decision making.

• Manage PE Team Operations and Delivery.

• Drive completion of Mandatory trainings.

• Drive the Team towards Achieving the OKRs and Continuously Assess by defining KPIs.

• Promote Career Growth and Advancement, Improve Team diversity and Inclusion.

• Promote a Culture of Learning & Innovation.

Other Qualifications

• Experience is a large-scale global environment with multiple applications.

• Experience with both web and client application and technologies

Location: Hyderabad, Bengaluru, Pune

Work shift Timings: 11 AM to 8 PM

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