Deloitte | India Offices of the US

Analyst – Application Packaging - Deloitte Support Services India Private Limited

Job Description:

This role is responsible for all aspects of application packaging on a Microsoft Windows Laptop platform producing both standard MSI packages and also virtualized packages using technologies such as Microsoft App-V. Packages will be delivered through either automated build processes or Microsoft System Center Configuration Management (SCCM). This incumbent is responsible for assisting in the creation and maintenance of application packaging standards and the build, test and publishing of application packages.

  Role Specific Responsibilities

• Good knowledge of development life cycle. Awareness of phases such as requirements definition, system design and testing / QA and transition to production.
• Thorough knowledge and understanding of Windows Operating Systems and Windows Installer.
• 2-3 years application packaging background with preferably experience in Installsheild application packaging tool suite and other relevant Microsoft development tools such as Sysinternals.
• Work as part of a team responsible for the definition of strategy for End User Technology Architecture.
• Responsible for packaging applications to DTT standards and includes: MSI Creation, ICE Validation, Conflict Analysis and Unit testing.
• Possess a working knowledge of Microsoft System Centre Configuration Manager-SCCM
• Good working knowledge of Software deployment using SCCM
• Demonstrate a thorough understanding of application packaging and deployment using programs and advertisements
• Detail oriented; packages must be delivered accurately
• Ability to script in PowerShell, VBS, and Batch
• Working knowledge of Microsoft App-V technology.
• Ability to effectively communicate and collaborate with management, business teams and IT teams is a requirement.
• Troubleshoot and work with service consumers to resolve installer issues
• A strong desire to produce quality work, adopt standards and adhere to those standards
• Must be able to think out of the box.  The ability to troubleshoot non-standard issues/undocumented issues, to look at the big picture and see how a problem fits in and determine a solution that fits within the existing framework
• Provide input to assist with continual improvement 

Additional responsibilities regardless of team include:

• ccountable for execution according to established standards, procedures, and processes
• Monitor the Service Desk system
• Respond to and manage service issues and problems
• The incumbent must be professional and confident, able to work without constant supervision, they must be self-motivated.
• They must demonstrate the ability to communicate professionally and effectively with staff at all levels.
• They must demonstrate a desire to deliver a quality product with an attention

People Management

·       NA

Knowledge Sharing / Documentation

• Contribute to, produce and maintain processes, procedures, operational and architectural documentation
• Change Control - Ensure compliance with Processes and adherence to standards and documentation
• Assist in training new staff in technical processes and procedures
• Work with GTS leadership and applications teams in reviewing new documentation

Education (degree): Bachelors Degree            

Other: College Diploma in Computer Science or equivalent industry experience

Years of Experience: 1 to 3 years

Other Qualifications

• ITIL Foundation Qualification – Desirable but not necessary.
• Understands IT Design/Implementation- Advanced
• Performs Analytics & Modeling- Foundation
• Understands System Architecture- Foundation
• Understands Operational Solutions- Advanced
• Understands IT Trends & Best Practices- Foundation

The team

At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience.

How you’ll grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives.  Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.  We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.  Learn more about Deloitte’s impact on the world.