CORE BUSINESS OPERATIONS
The Core Business Operations (CBO) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously.
ROLE
Level: Consultant
As a Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work product within due timelines in agile framework. On requirement basis consultants will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements.
Process Bionics provides a modernized, powerful and differentiated solution to approach process transformation. We combine deep sector knowledge with a technology driven approach to help clients achieve their goals.
The work you will do includes:
• Leverage process modelling tools to analyze current state of processes, identify opportunity areas and enable process transformation for future state using next-generation techniques
• Advise customers on the development and optimization of operating models, thereby contributing to the value realization
• Collect and analyze primary/secondary research data, draw conclusions, and support development of strategic insights or scenario specific business cases and models
• Own and manage specific work threads of a larger consulting engagement; participate in interviews, workshops, training sessions, and support team and client through the project
• Facilitate project management activities including project status updates, business metrics & KPI development
• Assist in Proposal Development and Business Development activities
QUALIFICATIONS
Skills / Project Experience:
Core Consulting Skills
• 3-6 years of hands-on experience in operational excellence and process transformation
• Sound knowledge of BPMN standards and hands-on experience with at least one of the process modeling tools (Signavio, iGrafx, ARIS, IBM Blueworks, Visio)
• Experience in business analysis, identifying business requirements from diverse stakeholders, understanding user journeys and functional processes
• Core Consulting skills like good executive presence, analytical thinking, strong communication, logical structuring and team dynamics
• Clear and concise communication - Ability to synthesize data and present insights / recommendations from the analysis to project stakeholders
• Experience in facilitating cross-functional workshops focused on process optimization, across geographies
Good to Have:
• Experience across business processes such as P2P, OTC, Q2C, RTR, ITSM, HR, Customer Service etc.
• Experience in one of these sectors – Banking, Capital Markets, Insurance, Life Sciences, Healthcare, Energy and Utilities
• Prior experience in Analytics, Process Mining and RPA tools
Education:
MBA or equivalent
Prior Experience:
3-6 years of experience in process modelling or process transformation roles with Top tier management / strategy consulting firms or Corporate Strategy, internal consulting or business function roles in leading global / Indian firms
Job Location:
Bangalore / Hyderabad / Gurgaon / Mumbai / Pune
Deloitte Consulting LLP’s Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services offered by Deloitte Digital. Learn more about our Technology Consulting practice on www.deloitte.com.
How you will grow
At Deloitte, we have invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Learn more about what working at Deloitte can mean for you.
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Learn more about Life at Deloitte.
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Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
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Deloitte’ is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited DTTL (Deloitte Touche Tohmatsu Limited), a UK (United Kingdom) private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTTL does not itself provide services to clients. DTTL and each DTTL member firm are separate and distinct legal entities, which cannot obligate each other. DTTL and each DTTL member firm are liable only for their own acts or omissions and not those of each other. Each DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors, and may secure the provision of professional services in its territory through subsidiaries, affiliates and/or other entities.
In the United States, Deloitte LLP (Limited Liability Partnership) is the member firm of DTTL. Like DTTL, Deloitte LLP does not provide services to clients. Instead, services are primarily provided by the subsidiaries of Deloitte LLP, including:
•Deloitte & Touche LLP
•Deloitte Consulting LLP
•Deloitte Financial Advisory Services LLP
•Deloitte Tax LLP
For information on CBO visit - https://www.youtube.com/watch?v=L1cGlScLuX0
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Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our purpose
Professional development