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Position Summary

CORE BUSINESS OPERATIONS

The Core Business Operations (CBO) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously.

ROLE

Level: Analyst/Consultant

As an Analyst or Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines in an agile framework. Need-basis consultants will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements. 

You will also be responsible for the ownership of tasks assigned through SNOW, Dashboard, Order forms etc.

The work you will do includes:

  • ·       Build and operate the client infrastructure <Specify the technology on cloud or on premises>
  • ·       Build and operation automations through <Specify the tool or scripting platform>
  • ·       Develop understanding of and implement shared responsibility model <On premises, IaaS, PaaS and SaaS>
  • ·       Implementation of ITIL Framework <Incidents, Changes, requests etc>
  • ·       Analyze the requirement from Architect, SME, Client, Application team etc.
  • ·       Work on Monitoring, Backup, Patching, Vulnerability Remediation
  • ·       Troubleshooting issues pertaining to < Specify the technology>
  • ·       Monitor the client infrastructure
  • ·       Identity and access management
  • ·       Identify, Analyze, and automate routine tasks
  • ·       Develop understanding of SLA, SLO, SOW etc.
  • ·       Coordinate with multiple teams to serve the request or resolve the incidents
  • ·       Implementation of High Availability, update management, Disaster recovery, Backup and Restore
  • ·       Documentation, Weekly/Bi-Weekly Deck preparation, KB article update
  • ·       Train and Knowledge transfer to junior resources
  • ·       Handover and On call support during weekends on rotational basis

QUALIFICATIONS

Skills / Project Experience: <Not more than 100 words in bullet points>

Must Have:

  • Understanding of 2 tier, 3 tier or multi-tier architecture
  • Experience in managing VDI migratios
  • Experience on Citrix Cloud
  • Experience on Aws workspace core
  • Experience on monitoring tool Migration from VDI on-prem to cloud
  • Experience on < Specific scripting or programing tool or other tools>
  • Associate/Professional level certification on < Specify the technology >
  • ITIL Foundational certification

·       Good interpersonal and communication skills 

·       Flexibility to adapt and apply innovation to varied business domain and apply technical solutioning and learnings to use cases across business domains and industries 

·       Knowledge and experience working with Microsoft Office tools 

·        

 

Good to Have: 

  • Understanding of Application and other infrastructure monitoring tools
  • Understanding of end-to-end infrastructure landscape
  • Experience on virtualization platform
  • Knowledge on < Specify tools related to infrastructure automation>
  • ledge on <Specify the technologies related to on premises and Cloud>
  • Knowledge on < Specific scripting or programing tool>

Education:  

B.E./B. Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university    

 

Prior Experience:  

3 – 6 years of experience

 

The team    

Deloitte Consulting LLP’s Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services Core Business Operations Practice optimizes clients’ business operations and helps them take advantage of new technologies. Drives product and service innovation, improves financial performance, accelerates speed to market, and operates client platforms to innovate continuously. Learn more about our Technology Consulting practice on www.deloitte.com

 

For information on CBO visit - https://www.youtube.com/watch?v=L1cGlScLuX0 

For information on life of an Analyst at CBO visit- https://www.youtube.com/watch?v=CMe0DkmMQHI 
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Requisition code: 203860