Oracle Incentive Compensation Cloud Consultant

Looking for a world of opportunities and a fulfilling career? 

We are a creative digital consultancy. We combine leading digital and creative capabilities with the deep industry knowledge and experience Deloitte is known for. That means, our clients can bring us their biggest challenges, knowing we have what it takes to bring a business vision to life. 

Work you’ll do

-          Practitioners will integrate and learn from talented colleagues who have focused around core domains that we may not have had visibility into.

-          Our move towards integrated solutions demands that everyone adopt a growth mindset and invest in expanding their understanding of what we bring to the marketplace.

-          Practitioners will be able to develop skills in a Portfolio that represents the unification of the some of the most diverse, globally recognized brands and businesses in the organization—an exciting opportunity for their career development.

-          Understanding clients’ Sales Management Strategy and transforming them to multidimensional technologies

-          Articulate design and documentation of requirements to cover business processes

-          Translate these requirements to develop end to end implementation plan and help streamline our client’s multi-dimensional processes

-          Implement and support end to end solution for Oracle sales performance management and sales planning

-          Deliver Planning Solutions which meets their Business requirements in a time efficient manner

-          Reviewing use cases to conceive and execute proof-of-concept models

-          Communicate and collaborate with team members across locations to accomplish project goals

-          Lead routine conference calls and participate in client-facing meetings, detail action items and follow through on tasks

-          Leverage knowledge of data preparation activities such as extraction, cleansing, aggregation and data analysis

-          Generate, validate, publish and deliver reports as per the business requirement

-          Work on ad hoc reporting requests, maintain data quality of production and ad-hoc reports

-          Respond to incident and service requests as per the defined SLAs

-          Work on break-fixes and enhancement requests

-          Deliver assigned work successfully and on-time with high-quality

-          Develop detailed technical documentation for delivered solution

-          Assist in all phases of testing

-          The candidate must have good troubleshooting skills and be able to think through issues and problems in a logical manner

-          Support client roles and issues identification and debugging

Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets.

The Team

The Customer & Marketing Offering Portfolio integrates our most differentiated, globally recognized customer and marketing businesses. It focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle. From our core strengths in creative design, to strategy, platforms and solutions, as well as our continued growth through acquisitions, we are specifically positioned to bring fully integrated solutions to our clients.

We are all consumers and personal marketers. This reality is what makes the Customer & Marketing Offering Portfolio so exciting. What we deliver in the market each and every day directly impacts who we are as customers. We are able to deliver on outcomes for the very products and services that we have the privilege of engaging with ourselves.

Professionals will serve our clients through the following types of work: 

•        Sales Excellence & Service Excellence | delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities

•        Digital Experience | creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video

•        Flexible Consumption | the commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models

•        Digital Foundry | a flexible, end-to-end delivery model emphasizing innovation and disruption

•        DigitalMix | an integrated set of platforms to enable business re-platforming

Qualifications and Experience 

Required:

• 3-6 years of consulting and/or relevant industry experience
• Should have project experience in implementing following modules:
  • o    Oracle Sales Performance Management
    • §  Incentive compensation
    • §  Quota management
    • §  Territory management
  • o    Sales Planning
    • §  Quota Planning
    • §  Forecasting
    • §  Account Planning
  • o    Implementation knowledge of any other peripheral Oracle modules would be added advantage
  • o    End to End knowledge of Sales processes (Opportunity/Leads/Customer management/Service Requests)
  • o    Object Customizations using Application composer or Page composer
  • o    Implementing Security and management of roles, users and hierarchy

• Should have thorough knowledge of integration with external systems/applications
• Integration knowledge on Oracle Suite of products such as Oracle CPQ, Order management systems, Customer Data Management and Oracle Marketing Cloud
• Proficiency in groovy scripting is a must
• Experience in building analytics BI reports, analysis, infolets and dashboards
• Experience in data migration from legacy/other systems via data load or batch jobs is a must.
• Experience in Setup implementation tasks and setup migration
• Knowledge of OIC/Middleware systems, REST API, XML, SOAP UI & webservices
• Design and create Compensation Plans based on Client’s compensation structure
• Integrate and Import data into the application (ICM)
• Setup Payment options (plans and Group) and Targets (Goals)
• Setting up complex classification rules, formulas, flexfields, Roles and Security
• Deep Understanding of Oracle Sales and Service Cloud Architecture
• Understanding of Digital Customer Service is an advantage
• Experience participating in AGILE, Waterfall scrum sessions
• Understanding of relational database theory
• Strong analytical and communication skills
• Excellent interpersonal and collaboration skills
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Must possess critical thinking, problem solving, and decision-making skills 
• Professional Qualification- B.E/B.Tech/MCA/MSC/MS