Looking for a world of opportunities and a fulfilling career?
We are a creative digital consultancy. We combine leading digital and creative capabilities with the deep industry knowledge and experience Deloitte is known for. That means, our clients can bring us their biggest challenges, knowing we have what it takes to bring a business vision to life.
With more than 4,000 salesforce professionals across 30 countries, Deloitte brings unmatched capabilities and insights for business transformation built around the salesforce technology platform.
Work you’ll do
· Practitioners will integrate and learn from talented colleagues who have focused around core domains that we may not have had visibility into.
· Our move towards integrated solutions demands that everyone adopt a growth mindset and invest in expanding their understanding of what we bring to the marketplace.
· Practitioners will be able to develop skills in a Portfolio that represents the unification of the some of the most diverse, globally recognized brands and businesses in the organization—an exciting opportunity for their career development.
The Team
The Customer & Marketing Offering Portfolio integrates our most differentiated, globally recognized customer and marketing businesses. It focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle. From our core strengths in creative design, to strategy, platforms and solutions, as well as our continued growth through acquisitions, we are specifically positioned to bring fully integrated solutions to our clients.
We are all consumers and personal marketers. This reality is what makes the Customer & Marketing Offering Portfolio so exciting. What we deliver in the market each and every day directly impacts who we are as customers. We are able to deliver on outcomes for the very products and services that we have the privilege of engaging with ourselves.
Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets.
Professionals will serve our clients through the following types of work:
· Digital Customer | delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities
· Digital Experience | creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video
· Flexible Consumption | the commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models
· Digital Foundry | a flexible, end-to-end delivery model emphasizing innovation and disruption
· DigitalMix | an integrated set of platforms to enable business re-platforming
Qualifications and Experience
Required:
- Professional Qualification- B.E/B.Tech/MCA/MSC/MSP
- Looking for hands-on Salesforce release management experience
- Experience in working with SFDX
- Planning and executing release management activities on the engagement
- Lead and co-ordinate the Go-Live activities including the cut-over planning, execution of the deployment plans and checklists.
- Communicate release details, maintenances, downtimes, and other schedules to the Business as required
- Implement branching and CI process for continuous deployments
- Responsible for creating and maintaining different sandboxes/orgs throughout the project lifecycle
- Release manager will co-ordinate with the dev, ops team and QA teams to ensure smooth application delivery at different stages of the lifecycle
- Conduct release readiness reviews and contribute in Business Go/No-Go reviews
- Manage risks and resolves issues that affect release scope, schedule and quality
- Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates
- Communicate key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes across teams
- Plan and manage all release activities
- Continually work towards making improvements in the release process
- Develop scripts and automation tools used to build, integrate, and deploy software releases to various platforms
- Maintain a release repository and manages key information such as build and release procedures, dependencies, and notification lists
- application to current configuration management needs
Preferred:
- Hands-on experience with any of the market leading DevOps tools like AutoRABIT/Copado
- Salesforce.com Platform Developer certifications
- Salesforce.com Domain Certifications