Customer Strategy & Design | Pricing Strategy Consultant
THE TEAM
The “Customer” offering portfolio integrates our most differentiated, globally recognized “customer” businesses. It focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle.
Customer Strategy and Design (CS&D) offering, as part of Customer portfolio, helps companies address the entire range of top management challenges including pursuing new growth opportunities, customer engagement and service strategies, channel strategies, sales strategies, and pricing strategies.
Deloitte’s Pricing Strategy practice is a part of the CS&D offering and helps clients address the spectrum of revenue management strategies, processes and to align the organization's capabilities with its business, market, and channel strategies. Starting with the drivers of customer value and layering on transaction-level analysis and insight, we help companies disaggregate their business for them to see its many parts, identify the economic value of each product and customer and devise ways to communicate and deliver that value to customers at prices that meet profit objectives and improves overall market value, design the sales and service capabilities to bring the commercial strategy to market, enable commercial agility by selecting the technology platforms required to support the commercial agenda.
The USI Pricing Strategy team works in close collaboration with US teams to design and implement pricing strategies, processes and solutions that generate significant impact for its clients. This practice works on pricing, commercial transformation, and platform design across all sectors. The team includes recognized thought leaders and specialists in advanced data modeling with decades of collective experience base built from the delivery of multiple pricing and commercial transformation projects across a wide range of industry settings.
WORK YOU’LL DO
As part of the Pricing Strategy team, you shall be responsible for providing clients with strategic advice, market-leading practices, and tools, along with proven and pragmatic solutions to make better, more profitable pricing decisions. As part of your role, you may be required to, but not limited to:
1. Pricing and Commercial Strategy Development:
• Design and implement comprehensive pricing strategies based on market research, competitive analysis, and financial modeling.
• Work with product management / sales / Account/ Finance / Brand client teams to align pricing strategies with market positioning and business goals.
• Develop appropriate pricing models, technology design and capabilities to effectively capture true value of products and services.
• Assist clients with building value-based pricing solutions to ensure maximum potential.
• Develop segmented pricing and offering structures based on customer willingness to pay and perceived value.
• Assist clients in establishing promotional objectives and a toolkit to track and measure promotion effectiveness.
• Support clients in driving favorable perception by identifying key value items and establish a merchandising strategy that optimizes store performance.
• Analyze current process & future requirements to design a win-win Commercial investment frameworks for client and their trade partners.
2. Data Analysis and Financial Modeling:
• Analyze pricing data and market insights to identify trends and opportunities for optimization.
• Develop and maintain sophisticated financial models to forecast the impact of pricing decisions.
• Analyze the significant pricing drivers, conduct transactional level analysis, and evaluate various pricing/revenue optimization opportunities based on potential financial and business impact to support clients with the best feasible solution for long term sustained benefit realization.
3. Pricing Process and capability assessment:
• Analyze client’s current CPQ (Configure-Price-Quote) process and capabilities to develop strategic recommendations for maximizing return on commercial productivity solutions.
• Implement pricing solutions to achieve profitable growth and improve both top- and bottom- line performance for clients.
• Facilitate adoption of new pricing tools and methodologies to maximize the benefits of pricing transformation program.
• Oversee the implementation of pricing strategies and tools.
• Monitor the effectiveness of pricing strategies and make recommendations for continuous improvement.
4. Stakeholder Engagement:
• Collaborate with senior management and key stakeholders to gather inputs and align pricing strategies with overall business objectives.
• Present pricing analysis and strategic recommendations to stakeholders and executive leadership.
5. Market Intelligence:
• Keep abreast of industry trends and regulatory changes that may affect pricing strategies.
• Conduct competitor analysis to benchmark pricing and promotional strategies.
• Assess current performance and pricing capabilities & policies; benchmark them against industry leading practices and assist with (re)design of the pricing process and developing a target operation model.
• Understand and apply pricing research methodology including survey design, analysis, and application of findings.
6. Market Access:
• Design and implement innovative pricing strategies for pharmaceuticals, and biotechnology products.
• Develop comprehensive market access plans that include pricing, reimbursement, and patient access strategies.
• Engage with key stakeholders including payers, healthcare providers, and patient advocacy groups to gather insights and support effective market access strategies.
• Ensure that all pricing strategies comply with local and international healthcare laws and regulations.
• Work closely with clinical, regulatory, and commercial teams to integrate clinical and economic evidence into market access strategies.
You will drive commercial growth by supporting colleagues with practice development & eminence and acting as a key topic content lead for proposals or other business development work in the Pricing space.
You will also contribute towards building Pricing expertise within Deloitte and increase firm’s external profile by creating new solutions and methodologies, publishing ideas and thought leadership, and building repeatable toolkits for use by project teams.
REQUIRED EXPERIENCE AND SKILLS
Deloitte is looking for an Experienced Practitioner with deep content expertise in Pricing strategy and technology, strong industry experience along with good analytical skills to be part of the Pricing & Commercialization Strategy practice.
· Professional experience: Experience in strategy consulting from consulting firms, Big 4 firms, OR experience within pricing department in industry with a focus on pricing strategy, planning and technology.
· Industry experience: across below listed industries is preferable.
• Retail, Consumer Goods & Industrial Products
• Telecom, Media & Technology
• Life Sciences & Healthcare
• Energy & Industrial
Good understanding of how businesses price the products and services to different customers in a B2B or B2C or B2B2C environment. Resource Pricing or BFSI Industry experience is not required.
· Pricing skills: in one or more of the following areas - pricing/revenue management, promotions management, pricing strategy, price setting & execution, transactional pricing analysis, pricing transformation, quantitative methodologies, pricing technology, CPQ process and technology transformation.
· Core Consulting skills: Managing the pace and delivery of projects including coordination with key project stakeholders, reporting key findings, and contributing to the wider business unit through business development, knowledge sharing and other activities.
· Analytical skills: A strong technical foundation in building analytical solutions and experience with complex data sets, performing quantitative analysis (descriptive and prescriptive) and research (primary and secondary); synthesizing and presenting insights and recommendations from data.
· Tools experience: Working proficiency in any of the data analytics and visualization tools preferred – Tableau, PowerBI, R, SQL, VBA etc.
REQUIRED QUALIFICATIONS
• MBA from a premier school in India or abroad
• 4 - 6 years for Senior Consultants
• 2 - 3 years for Consultants
Preferred Qualification
• Exposure to working in non-India Geographies (preferably US) and/or interacting with global stakeholders.
HOW YOU’LL GROW
At Deloitte, we have invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities— including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people experience learning same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of- the-art, world-class learning Center in the Hyderabad offices is an extension of the DU in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
BENEFITS
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
DELOITTE’S CULTURE
Our positive and supportive culture encourages our people to do their best every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer comprehensive well- being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead happy lives. Learn more about Life at Deloitte.
CORPORATE CITIZENSHIP
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to the relationships that we have with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill- based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.