Operations – Assistant Manager – CoRe Research & Insights – Deloitte Support Services India Private Limited
Are you looking for an exciting opportunity in business strategy? Do you want to be part of the team that supports Leadership teams in strategizing, implementing, and maintaining program initiatives that adhere to organizational objectives? Do you find the interplay of business economics/financials, industry dynamics, and the macroeconomic environment thrilling? If yes, then CoRe Research and Insights is the team for you. The team supports Deloitte’s leaders worldwide, empowering them with market strategies.
Work you’ll do
Collaborate with Deloitte’s senior leadership by extending program and operations support for strategic priorities related to (but not limited to) growth, competition, innovation, industry disruptions, alliances, and ecosystems.
Provide operations support by creating and maintaining dashboards, project plans, tracking documents, meeting notes, and status reports.
Establish strong rapport with key stakeholders from ecosystem partners such as operations, procurement, and talent teams.
Oversee multiple project teams, ensuring program goals are reached. Coordinate and delegate cross-project initiatives.
Oversee resource allocation, build governance reports for access management and resource requirements such as licenses, and monitor movements within the various projects.
Develop and coordinate impactful presentations/spreadsheets to provide impactful business updates for strategic decision-making.
Liaise with colleagues from Deloitte offices spread across the globe and stakeholders to understand, refine, and manage project expectations and priorities.
Mentor and coach new team members to come up to speed.
Participate in team-level operational and brainstorming activities.
Core Skills required:
Operational skills:
Good understanding of MS Office, strong analytical reasoning, data interpretation, problem-solving abilities, and attention to detail. Ownership and drive to deliver critical operational dashboards.
Knowledge of ServiceNow, Tableau, and VBA will be an added advantage.
Knowledge of MS Office with intermediate to advanced skills in MS PowerPoint, MS Excel, MS Access, and MS Word is necessary.
Understanding of operations in a professional services firm – reporting, operations, analysis, and communications
Program management
Ability to anticipate risk and provide mitigating solutions.
Continuously focus on business process improvement and increase efficiency by recommending automation solutions (through Excel macros, PowerBI, productivity tools, etc.)
Ability to lead discussions with stakeholders and propose methodologies based on domain knowledge.
Stakeholder management
Strong command over project scoping and gathering research requirements through effective listening, comprehension, and probing skills.
Communicate challenges to the client promptly.
Review output from junior members to ensure quality adherence and drive quality excellence.
Business writing and communication skills
Exceptional business writing and storyboarding skills—narrative, appealing, succinct. Should be able to convey complex research ideas compellingly and more efficiently through writing.
Adept at written communication with stakeholders in adherence to email etiquette.
Articulate ideas and points of view confidently and effectively in client calls during all stages of the project lifecycle
Communication should reflect logical thinking and a consultative approach.
Exceptional communication skills should be able to present findings and engage senior leadership.
Experience: 6-8 Years
Location: Hyderabad
Timings: 11 AM to 8 PM
Qualifications
Postgraduate degree from a premier B-school with a work experience of 6-8 years, including prior experience working in a global set-up and teams to implement corporate strategies or priorities.
Exceptional attention to detail, project ownership, and a strong track record of executing high-impact projects and initiatives.
Excellent business writing, report writing, and communication skills.
Proficiency in Microsoft Word, Excel, and PowerPoint. Solid research skills and familiarity with various research tools (Refinitiv, Capital IQ, D&B Hoovers, Factiva, etc.)
Hands-on experience working on Generative AI tools. Exposure to prompt engineering is an added advantage.
The team
CoRe Research & Insights (CoRe R&I) provides research and program management solutions to global Deloitte Member Firms in support of pursuit, business development, practice development, and client engagements. The team uses exclusive sources, specialized research skills, and industry expertise to develop insightful research reports, delivering significant value to customers across Deloitte’s global network. Learn more about Deloitte.
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