Analyst – Centre of Account Excellence Professional
If you would like to support Deloitte’s important clients, this could be the role for you. The role provides an opportunity to provide and deliver important support services to Deloitte’s client account teams.
The team
CoAE professionals assist client leaders in strengthening how we serve our most important clients. CoAE Professionals execute internal account operations, such that the account leaders can focus on delivering value for our clients.
Work you’ll do
As a Center of Account Excellence (CoAE) professional, you will perform operational tasks that support Deloitte to efficiently serve our clients.
Key Responsibilities
Client Deliverables:
• Create client ready deliverables in accordance with the templates and requirements outlined in the SOPs and on time
• Ensure that critical data is entered properly into forms and applications according to written instructions
• Generate simple reports and provide status updates
• Data collection from online resources and develop deliverables in various formats
• Format deliverables in accordance with brand guidelines and instructions
• Create deliverables and complete assigned tasks as per agreed SLAs
Quality:
• Creates deliverables that adhere to the SOPs and templates and are error-free
• Performs self-review check of all deliverables before submitting to QC
• Owns the deliverable to ensure all deliverables meet the quality standards of CoAE
• Seeks feedback from coach and quality controllers to improve output and overall performance
Teamwork:
• Shares and exchanges knowledge with team members and peers
• Helps fellow team members to ensure large deliverables are completed efficiently and with quality
Qualification and experience
Required:
• Minimum 2 years of professional experience
• Bachelor’s and/or master’s degree
Skills
• Proficient in Microsoft Office suite, especially Excel, Power Point, and Word
• Ability to follow instructions and execute without error
• Demonstrated ability to pay attention to details
• Ability to work in a fast-paced, team environment
• Good verbal and written communication skills
• Ability to work virtually
• Solid reasoning and problem-solving skills
• Working knowledge of databases like D&B Hoovers, Refinitiv, etc will be beneficial
Work Timings: Rotational shifts - 8 am to 5 pm and 2 pm to 11 pm
How you’ll grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
About Deloitte
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the “Deloitte” name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms.
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