CORE BUSINESS OPERATIONS
The Core Business Operations (CBO) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously.
ROLE
Level: Consultant
As a Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work product within due timelines in agile framework. On requirement basis consultants will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements. Plan, perform, and manage medium to high complexity production support tasks and activities that require subject matter knowledge regarding general application and infrastructure support (e.g., incident, change, problem management, controls, monitoring production processing) and ITIL framework
The work you will do includes:
- Experienced in developing software solutions using industry standard delivery methodologies like Agile, Waterfall across different architectural patterns.
- Write clean, efficient, and well-documented code maintaining industry and client standards ensuring code quality and code coverage adherence as well as debugging and resolving any issues/defects
- Participate in delivery process like Agile development and actively contribute to sprint planning, daily stand-ups, and retrospectives
- Resolve issues or incidents reported by end users and escalate any quality issues or risks with team leads/scrum masters/project leaders
- Expertise in end-to-end construction cycle starting from Design (low level and high level), coding, unit testing, deployment and defect fixing along with coordinating with multiple stakeholders.
- Analyze and resolve or triage application support incidents/requests, Respond to end user (client) support inquiries with a sense of urgency
- Maintain all application SLAs and respond to users via a ticketing system for incident management
- Provide knowledge transfer & training within the team, share best practices with team members to enhance the quality and efficiency of business user support and contribute to the knowledge base for new or improved functionalities.
QUALIFICATIONS
Skills / Project Experience:
Must Have:
- 2 – 6 years of hands-on experience using Microsoft technologies like C#.Net, ASP.Net, WCF, MVC and Web APIs
- 2+ years of software development in developing web applications and client/server applications.
- Strong knowledge on RDBM concepts. Ability to Write SQL with complex joins and should be able to use database functions, SQL, PL/SQL
- Experience in GitHub or similar repository management tools
- Experience with one of code deployment tool, such as Jenkins, TeamCity, or Ansible
- Ability to perform estimation of work products
- Good interpersonal and communication skills
- Flexibility to adapt and apply innovation to varied business domain and apply technical solutioning and learnings to use cases across business domains and industries
- Knowledge and experience working with Microsoft Office tools.
- Flexibility in working in shifts and ODC
- Ability to provide after hours and on-call support as needed
Good to Have:
- Experience with version control, continuous integration, and continuous delivery concepts
- Working knowledge of ITIL/ITSM principles and practices
- Working experience on ServiceNow ticking tool
- Understanding of containerization, container management tools
- Understanding of <code and application security tools if applicable>
- Experienced in app performance monitoring such as Dynatrace
- Experience with Azure
- Experience with ReactJs / AngularJS or equivalent UI development technologies is preferred
Education:
B.E./B. Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university
Prior Experience:
3 – 6 years of experience in developing and maintaining Web based applications and Client/Server environment applications using with Microsoft .Net technologies
Location:
Hyderabad/Bengaluru
The Team
Deloitte Consulting LLP’s Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services Core Business Operations Practice optimizes clients’ business operations and helps them take advantage of new technologies. Drives product and service innovation, improves financial performance, accelerates speed to market, and operates client platforms to innovate continuously. Learn more about our Technology Consulting practice on www.deloitte.com
For information on CBO visit - https://www.youtube.com/watch?v=L1cGlScLuX0
For information on life of an Analyst at CBO visit- https://www.youtube.com/watch?v=CMe0DkmMQHI