Role: Growth & Development CoE Manager
Career Level: CL5 (Manager)
Location: Hyderabad
At Deloitte, we are known for setting a standard of excellence - and for the people delivering it! The Development Center of Excellence (COE)/Growth & Development delivers value through business-focused, efficient, and innovative learning, performance, and development solutions and by building the world’s best leaders. Structured to achieve tight alignment with the businesses while advancing Deloitte’s brand in the marketplace, this COE consists of dedicated Development Advisors and domain experts.
Work you’ll do
We are on an aggressive growth journey and are inviting learning and development specialists to help build deep technical capabilities in professionals. As a learning partner, the role demands incumbents to act as strategic advisors to the business, partner with senior stakeholders to identify development needs, design innovative formal and informal learning solutions and deploy long term technical and professional development journeys in a seamless manner. The goal is to ensure that the team’s efforts align with the business’ strategic priorities.
General responsibilities related to those serving in these roles include, and are not limited to:
Job Responsibilities:
o Strategy & Vision:
o Work closely with stakeholders on key strategic priorities; provide input into aligning Talent Development strategy with business goals
o Provide input into the annual plan and budget to execute learning and talent development activities
o Involve in capacity planning of learning programs prior to fiscal working closely with other team to establish processes
o Act as a learning and talent development business advisor on effective and leading-edge learning and development strategies to achieve business goals
o Program Management:
o Plan and run key technical and professional development programs at Deloitte, partnering with the business, vendors, and HR teams. This includes participant registration, facilitator onboarding, train the trainer workshops and end to end program management on the day of the program
o Execute and operationalize training program schedules for the fiscal and monitor periodically
o Review program effectiveness by keeping track of regular attendance/ no-shows
o Partner with SMEs and all teams involved to ensure training materials are most up to date
o Ensure world class practitioner experience through seamless delivery and seek feedback regularly to determine ROI
o Continuously look for new ways to bring leading edge technologies and concepts to enhance the learning of practitioners
o Partner with the Learning Delivery and Evaluations teams to use best-in-class core talent development processes for communications, classroom delivery, metrics, reporting, and solution support
o Operations:
o Manage L&D investment through effective planning, budgeting, forecasting, and vendor management
o Use learning measurement and analytics to assess program efficiency and effectiveness, ensuring that all key learning metrics are measured, published and leveraged for decision making
o Simplify learning opportunities/make learning more planned and predictable
o Enhance operational efficiencies ensuring on time deliveries and coach availability, and leverage 3E framework for multiple career models in play within the service area
o Support innovative ways of problem solving through formal and informal learning solutions
o Communications:
o Design and rollout key stakeholder and practitioner communications such as TTT and program schedules, practice-wide communications, learning SPOCs communications, etc.
o Metrics/Reporting:
o Demonstrate initiative in gathering feedback and data from practitioners, improving learning and development programs, and constantly moving learning to the next level
o Work in partnership with the Delivery and National Evaluations teams to use standard metrics and develop any unique measurement requirements for projects
o Produce metric scorecards for learning programs as appropriate
o Prepare debrief presentations to assist with the facilitation of program delivery discussions
The Team
In our US India offices, the Advisory Growth & Development team supports capability development and career progression for professionals. The team works closely with stakeholders, other HR channels, internal design/delivery and vendor teams to provide holistic well-rounded solutions to client issues and develop professionals for success in their roles.
Qualifications
Education: MBA/PGDBA/PGDBM/PGCHRM or equivalent degree
Experience:
Overall, 10-12 years of deep experience in Learning and Development/Talent Development in matrixed organizations focused on international markets.
Experience in overall training process management, training needs identification, vendor management, project management, cross-border stakeholder management, financial management
Job location: Hyderabad
Preferred skills:
• Strong understanding of L&D practices and methodologies
• Relevant experience in executing learning strategy/processes
• Experience in stakeholder management and end-to-end program management
• Excellent communication skills
• High levels of proficiency in MS Office tools such as Excel and Power Point
• Ability to have a keen eye for data and analysis for meaningful insights is an added advantage
• Familiarity with emerging technologies is an added advantage
How you’ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
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