Manager – Lead Performance Engineer, Portfolio & Solutions, Deloitte Technology
Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?
Want to make an impact that matters? Consider Deloitte Global.
Work you will do
The Technical Delivery Manager is an integral part of the technical application development team and primarily responsible for building and delivering the enterprise IT solutions. This position provides opportunity to lead and manage projects and programs for internal IT organization. Technical Delivery manager is a site manager managing significant strategic and operational aspect of projects and programs, including communications with Leadership, leading multifunctional teams, project scoping, scheduling, quality and adherence to Deloitte standards
The Team – P&S
We’re leading with bold innovations by embracing risk with a design-driven and iterative approach that is transforming our IT Operations on a global scale and looking for someone with strong scripting, operations, and software development background. Unlike anywhere else in the industry, we are creating roles and teams that combine deep software knowledge with operations to drive unmatched service reliability.
Our mission is to deliver services that matter and achieve and sustain operational excellence. You will be at the heart of fulfilling our mission by bringing your cloud experience to the table to own and help our vision of engineering reliability end to end. You will design and implement continuous improvement of the management, design, and function of our operational environments to achieve speed and reliability to enable business agility and happy users
Key Responsibilities:
• Prevent performance problems before they occur
• Envision, lead and establish a strong performance engineering capability
• Lead, build, and grow a diverse team across geographies toward providing performance engineering capabilities
• Perform performance analysis of the architecture and inspections of the deployment and code
• Provide critical direction on our global architecture
• Create performance models to forecast new application performance and identify risks early on
• Provide insights and recommendations on performance for specific applications and our global architecture
• Partner with our application development to drive a performance engineering mindset and results
• Establish performance engineering process, tools, and organization
• Build and procure tools to help others identify performance bottlenecs at the micro-level
• Shift our operational performance monitors to be more proactive and provide realtime information about the end user performance of our applications on a global basis
• Explore and implement ideas to improve end user performance on a global basis
• Engage and interact with vendors to bring in world-class performance tools and capabilities
• Create clear presentations and communication to stakeholders that highlight the impact of the issues and solutions to performance related issues. Communicate the state of performance to prioritize technical debt & improvements on technology team roadmaps. Equally capable at presenting analyses and recommendations to leadership or discussing the technical merits of solutions with engineers and architects.
• Characterize end-to-end system performance from application to infrastructure to hardware
• Model and analyze user loads to drive system architecture and design direction
• Lead, own, model and drive DevOps culture and behaviors
• Practice and enforce Agile and Scrum methodologies
Education required: Bachelor’s or higher degree in Computer Science/Engineering or related field
Experience Required:
• 10 to 12 yrs of strong experience in performance diagnostics, capacity planning, and architecting for performance
• Strong experience in application, infrastructure, and database architecture analysis
• Able to advice stakeholders on technology adoptions.
• Strong knowledge in building strategies.
• Good knowledge on LoadRunner
• Has architected, designed, built, tested, deployed high performing, multi-threaded, highly concurrent solutions in production on Microsoft and/or Java platforms.
• Prepare project plans that account for performance engineering activities and ensure execution to those plans
• Has dealt with systems that were NOT built with performance in mind and had to rescue project by recommending strategic and surgical changes to make such system production worthy.
• Deep experience with developer tools such as ANTS Memory and CPU Profiler, RedGate, SQL Profiler, Visual Studio Performance tools or other industry standard CPU, Memory, Network, Database profiling tools.
• Experience with distributed cache technologies such as Redis, Memcache etc. Must have understanding of caching techniques to employ at all layers of application (Browser, Application tier, Database).
• Strong experience in providing recommentations related to enterprise message brokers like Azure Service Bus.
• Strong experience in understanding the quality attributes of cloud hosted applications and using cloud native monitoring solutions (Azure Monitoring, Amazon CloudWatch/Application Insights, GCP Monitoring) along with other APM platforms to troubleshoot and identify the root causes.
• Strong experience in microservices.
• Strong experience with load generation, bottleneck analysis, modelling tools and statistical analysis, including queuing theory
• Strong experience with memory/storage systems, multi-threaded and concurrent systems, globally distributed and high transaction architectures, and virtual environments as related to performance
• Experience with low-level performance analysis in Microsoft Technologies, infrastructure and hardware
• Strong experience with different types of performance testing and their purposes
• Experience in root case performance analysis and using appropriate tools
• Firm sense of accountability, ownership for end-to-end project lifecycle with solid project management and communication skills.
• Capable of technical deep dives into infrastructure, databases, and applications as needed, yet cognitively agile enough to have strategy discussions with leadership
• Passionate for making things better and driving action
• Extensive experience working across teams and operating in a DevOps culture; capable of influencing and leading others to exhibit DevOps behaviours, processes and approach
• Brings new thinking to challenge existing technology and processes & drive change across the organization
• Experience building, growing, and leading technical teams across geographies
• Excellent at building relationships across teams and communicating for influence (written, verbal, and presentation)
• Desire to understand our businesses and users
• Estimate Performance efforts and allocate resources
• Mentoring Team members.
• Review and recommend improvements to existing process.
• Go / No-Go decision making.
• Manage PE Team Operations and Delivery.
• Drive synergies across Teams.
• Drive the Team towards Achieving the OKRs and Continuously Assess by defining KPIs
• Drive completion of Mandatory trainings.
• Manages Technical Direction and E2E Delivery of Projects to Address Business Needs
• Reviewing performance Evaluation Report with Stakeholders
• Drive the Team towards Achieving the OKRs and Continuously Assess by defining KPIs.
• Promote Career Growth and Advancement, Improve Team diversity and Inclusion.
• Promote a Culture of Learning & Innovation.
• Advanced knowledge on Observability and Monitoring the system under Chaos Experiments.
• Advanced knowledge on Monitoring Azure Data Factory service.
• Advanced knowledge on Monitoring Azure Data Bricks platform.
• Advanced knowledge on Monitoring Apache Spark Engine.
• Advanced knowledge on Optimizing and Tuning of PostgreSQL systems
Location: Hyderabad
Work timings: 11AM to 8PM