A product information manager is accountable for managing data in a PIM system and providing customers with complete, consistent and localized product information across channels. The person should also know the possible ways to integrate the PIM tool to multiple channels. Tasks include:
- Determining business needs and working to meet those needs in the PIM system
- Managing the brand catalogs and ensuring data accuracy and completion
- Integrating the PIM system with the existing and new technological ecosystem (e.g., ERP and CRM)
- Creating and managing business rules, processes and workflows directly in the PIM system to support standard work and quality improvements
- Determining taxonomy, hierarchies, attributes and user privileges
- Managing multi-format source files for a single target use
- Working closely with product owners, external partners/suppliers and brand and marketing managers to create appropriate models to distribute product content in different channels
- Sharing business knowledge and understanding among team members and stakeholders
- Assisting in designing/defining transformations, outputs and business rules within the PIM system
- Providing support, training and education for new users and all functional areas as needed
- Defining, measuring and reporting key performance indicators and metrics for product data quality. #DFOLinkedinBanner
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