Customer Strategy Applied Design Pricing Product & Commercial
THE TEAM
The Customer & Marketing offering portfolio integrates our most differentiated, globally recognized customer and marketing businesses. It focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle.
Customer Strategy and Applied Design (CS&AD) offering, as part of Customer & Marketing portfolio, helps companies address the entire range of top management challenges including pursuing new growth opportunities, customer engagement and service strategies, channel strategies, sales strategies and pricing strategies.
Deloitte’s Pricing, Product & Commercial Spend practice is a part of the CS&AD offering and helps clients address the spectrum of revenue management strategies, processes and to align the organization's capabilities with its business, market and channel strategies. Starting with the drivers of customer value and layering on transaction-level analysis and insight, we help companies disaggregate their business, so they can see its many parts, identify the economic value of each product and customer and devise ways to communicate and deliver that value to customers at prices that meet profit objectives and improves overall market value.
The USI Pricing, Product & Commercial Spend team works in close collaboration with US teams to design and implement strategies, processes and solutions that generate significant impact for its clients. The team includes recognized thought leaders on the topic and specialists in advanced data modeling with decades of collective experience base built from the delivery of multiple pricing projects across a wide range of industry settings.
WORK YOU’LL DO
As part of the Pricing, Product & Commercial Spend team, you shall be responsible for providing clients with strategic advice, market-leading practices and tools, along with proven and pragmatic solutions to make better, more profitable pricing decisions. As part of your role, you may be required to, but not limited to:
- Assess current performance and pricing capabilities & policies; benchmark them against industry leading practices and assist with (re)design of the pricing process and developing a target operation model
- Develop appropriate pricing models, technology design and capabilities
to effectively capture true value of products and services
- Analyze the significant pricing drivers, conduct transactional level analysis and evaluate various pricing/revenue optimization opportunities based on potential financial and business impact to support clients with the best feasible solution for long term sustained benefit realization
- Assist clients with architecting value-based pricing solutions to ensure maximum potential
- Develop segmented pricing and offering structures based on customer willingness to pay and perceived value
- Assist clients in establishing promotional objectives and a toolkit to track and measure promotion effectiveness
- Analyze client’s current CPQ (Configure-Price-Quote) process and capabilities to develop strategic recommendations for maximizing return on commercial productivity solutions
- Implement pricing solutions to achieve profitable growth and improve both top- and bottom-line performance for clients
- Facilitate adoption of new pricing tools and methodologies to maximize the benefits of pricing transformation program
- Support clients in driving favorable perception by identifying key value items, and establish a merchandising strategy that optimizes store performance
You will drive commercial growth by supporting colleagues with practice development & eminence and acting as a key topic content lead for proposals or other business development work in the Pricing space.
You will also contribute towards building Pricing expertise within Deloitte and increase firm’s external profile by creating new solutions and methodologies, publishing ideas and thought leadership, and building repeatable toolkits for use by project teams.
REQUIRED EXPERIENCE AND SKILLS
Deloitte is looking for an Experienced Practitioner with deep content expertise in Pricing strategy and technology, strong industry experience along with good analytical skills to be part of the Pricing Product & Commercial practice.
• Professional experience: Experience in strategy consulting from consulting firms, Big 4 firms, OR experience within pricing department in industry with a focus on pricing strategy, planning and technology
• Industry experience: across Retail, Consumer Goods & Industrial Products, Telecom, Media & Technology, Life Sciences and Healthcare and BFSI preferable. Good understanding of how businesses price the products and services to different customers in a B2B or B2C or B2B2C environment
• Pricing skills: in one or more of the following areas - pricing/revenue management, promotions management, pricing strategy, price setting & execution,
transactional pricing analysis, pricing transformation, quantitative methodologies, pricing technology, CPQ process and technology transformation.
• Core Consulting skills: Managing the pace and delivery of projects including coordination with key project stakeholders, reporting key findings and contributing to the wider business unit through business development, knowledge sharing and other activities
• Analytical skills: A strong technical foundation in building analytical solutions and experience with complex data sets, performing quantitative analysis (descriptive and prescriptive) and research (primary and secondary); synthesizing and presenting insights and recommendations from data
• Tools experience: Working proficiency in any of the data analytics and visualization tools preferred – Tableau, PowerBI, R, SQL, VBA etc.
REQUIRED QUALIFICATIONS
• MBA from a premier school in India or abroad
• 4 – 6 years for Senior Consultants
Preferred Qualification
• Exposure to working in non-India Geographies (preferably US) and/or interacting with global stakeholders. #DFOLinkedinBanner
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