Position Summary

Analyst – Client Account Management – Deloitte Support Services India Private Limited, Hyderabad, India

As an Analyst and member of the Client Account Management (CAM) team in Hyderabad, you will support specific client accounts through the development, management, and execution of strategic account activities.

Your responsibilities will include providing optimized account support, increasing efficiencies in overall account management, and assisting in developing strategies to help position Deloitte with key executives, with the intent of building the firm’s top line revenue across all services.

Key responsibilities

·       Support the development and execution of client strategies for our key target accounts

·       Support the account industry lead and seniors in the account management team with opportunity management, relationship building, reporting, and client knowledge.

·       Assist industry leads with industry specific reporting & communicating trends

·       Support the senior members in the team with ad-hoc and recurring requests related to account governance

·       Identify industry trends, client needs and link our capabilities and marketing programs and Point of views (POVs)

·       Coordinate targeted relationships building opportunities to support the client service team in developing relationships with key executives

·       Perform client and market research to support the creation of sales specific collateral for accounts

·       Support key account operations including, but not limited to, stakeholder meetings, reporting, strategy execution, team communications, opportunity management, financials, research, and Voice of Client feedback process

·       Understand the firm’s service offerings, and map them with clients’ needs and market trends

·       Build relationships across internal and external ecosystem; and connect with peers, subject matter experts, global counterparts, clients and vendors to help develop new ideas for the team, and create alliances

Adhere to firm's policies on: 
1. Independence 
2. Confidentiality 
3. Non-solicitation 
4. Intellectual property

Work Location: Hyderabad

Shift Timings: 2 PM to 11 PM

Qualifications and experience

·       A master’s degree

·       Proven track record in sales support of complex services to complex organizations at both the    strategic and operational level

  • Accuracy and attention to detail
  • Ability to work independently
  • Excellent problem-solving skills
  • Ability to collaborate with culturally diverse offshore teams, in different time zones
  • Strong computer skills, including use of Microsoft Office applications (Outlook, Excel, Word, PowerPoint, Visio)
  • Experience in a professional services firm

How you will grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives.  Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.  We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.  Learn more about Deloitte’s impact on the world.


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Benefits

We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journey. Our vision is to create a leadership culture focused on the development and well-being of our people. Here are some of our benefits and programs to support you and your family’s well-being needs. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our people and our culture make Deloitte a place where leaders thrive. Get an inside look at the rich diversity of background, education, and experiences of our people. What impact will you make? Be inspired by the stories of our people.

Professional development

You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people.


Requisition code: 103626