Position Summary

Role: Learning Administrator

Level: Associate Analyst

Are you an individual who is customer service oriented and enjoy providing service to internal clients in different countries.

Global Learning Administration Services (GLAS) is a fee-based service that supports member firm's learning platform administration needs so resources can be allocated more effectively. Services are focused on processing data administration tasks related to the Deloitte Learning Platform and other administration task related to learning.


At Deloitte, you’ll gain exposure to a variety of industries and business models, helping your career growth and professional development.

Work you’ll do

Provide day-to-day support on Deloitte Learning Platform administration, specializing as an admin role in the SABA cloud (LMS), should work as part of an extended team for internal clients.

  • Provide expertise services on Catalog management, session & roster management along with advance administration and reporting to the clients
  • Efficiently answer queries in the areas of content, learning organization and contacts, where to find learning information?  
  • Supports learning initiatives and solutions, conducts ad-hoc research, meets timelines and ensures quality on deliverables.
  • Redirect inquiries about systems and functionality to appropriate resources within a tracking system.
  • Participate in Testing of new features in LMS as and when required
  • Requires awareness and understanding of knowledge related to one or more of the following areas:

    • learning systems, data analysis and reporting,
    • E-learning and classroom creations and support,
  • Apply basic knowledge of systems and procedures to perform requirements of positions. Implement and help to develop processes and standards. Assignments are routine but require analytical thinking skills.
  • Judgment is required in developing and applying procedures. Work may involve some project responsibilities which involve gathering, collating, tracking and summarizing data, independently or as part of a team. Interactions with others involve regularly exchanging information through discussion, elaboration, and cooperation with others.
  • Nature of work requires some supervision. Exercises some latitude and independent judgment within established procedures and timeframes
  • Maintain network of contacts and collaborate with internal and external teams

The team

At Deloitte, Our team culture is collaborative and encourages team members to take initiatives and seek on-the-job learning opportunities. Our GLAS professionals are committed to provide Quality of Service and ensure satisfaction of the clients by resolving their requests promptly.

Qualifications

·         Graduation

·         Fresher/ Up to one year of corporate experience

Skills

Required:

• Must have good verbal and written communication skills

• Should have knowledge of email etiquette

• Should have basic knowledge of excel and should be able to read data and use the excel features like sorting, removing duplicates, filtering

• Should have experience of handling cases/tickets

• Should have ability to team with others

• Should have ability to interact well with internal clients and understand their requirements

• Should be able to prioritize time and tasks

Preferred:

• Should have basic knowledge of creating MS PowerPoint presentations

How you’ll grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives.  Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.  We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.  Learn more about Deloitte’s impact on the world.


Benefits

We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journey. Our vision is to create a leadership culture focused on the development and well-being of our people. Here are some of our benefits and programs to support you and your family’s well-being needs. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our people and our culture make Deloitte a place where leaders thrive. Get an inside look at the rich diversity of background, education, and experiences of our people. What impact will you make? Be inspired by the stories of our people.

Professional development

You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people.


Requisition code: 92124