Assistant Manager Engagement Financial Operations – Partner ledger support Services)
Role of Partner ledger support Services
Deputy/Assistant Manager in the Partner Ledger Support Services (PLS) team will play a pivotal role in overseeing the financial management of engagements, providing strategic insights, and ensuring operational efficiency. This role involves managing a team of analysts, liaising with senior stakeholders, and driving continuous improvement initiatives to enhance the financial health and performance of engagements.
- Monitoring of Partner ledger hygiene and identify opportunities for DSO improvement.
- Provide strategic insights to Partners and engagement teams regarding financial risks and performance impacts.
- Act as the primary point of contact for senior stakeholders, including Partners and Business Unit leaders
- Develop and implement best practices for engagement financial management Stakeholder Engagement
- Conduct regular performance reviews and provide constructive feedback to team members
- Facilitate 1:1 meetings with Partners to discuss engagement financial health and opportunities
- Ensure the PLS team provides comprehensive support for engagement health, hygiene, and financial management
- Monitor lead indicators to predict engagement distress and maintain visibility on high-risk engagements.
- Manage and resolve complex financial queries and issues raised by the practice. Investigate and resolve cash allocation discrepancies in collaboration with the Cash team
- Compliance and SLA Management, ensuring adherence to agreed SLAs with clients and manage specific deadlines Independently.
- Training and development, team members attend necessary training sessions for technical and personal development.
- Actively participate in recurring weekly calls with leadership in Australia, providing quality inputs for business decisions
- Maintain and update process-related documents for team reference and process awareness
- Work with the Partners to address engagement financial queries, maintain visibility on high-risk engagements, and escalate when necessary.
- Oversee the analysis of engagement dashboards and provide timely, relevant insights to Partners and engagement teams.
- Ensure professional interaction and communication within EDC and Australia.
- Facilitate financial accountability and operational efficiency across the firm, by working closely with Business Finance, key Business Unit stakeholders, and other groups across the Enabling Areas
- Comprehensive firm-wide engagement support service to facilitate good engagement health, hygiene, and financial management across all engagements and client accounts.
- Analyzing My engagement dashboard and providing timely and relevant insights for better visibility of engagements.
- Post additional cost not previously applied to the engagement and additional work to the client.
- Attending engagement financial queries for DSO improvement opportunities and identifying exposures.
Work you will do
· As lead for Partner Ledger Support Services team, providing support and guidance to team members.
· Addressing engagement financial queries and lifecycle change requests submitted by AU practitioners.
· Respond to complex email enquiries from the practice regarding engagement financial queries and provide strategic insights.
· Facilitate and lead discussions with Partners during meetings, ensuring prompt and efficient management of engagement financials.
· Monitor and follow-up on billing processes, flagging potential exposures and tracking the progress of credit WIP release plans.
· Oversee the logging and management of requests for adjustments or code closures discussed in meeting
· Provide updates on debtor positions, flag long overdue invoices, and manage the impact of system auto-provisions. Engage with the Debtors team for direct client follow-up on challenging debtors.
· Ensuring all prompt actions taken for adjustment or code closures discussed in meeting for prompt and efficient code management.
· Provide update on the debtor position and flag any long overdue invoices and impact from system auto-provision. The challenging debtors, PLS team to engage with Debtors team for direct client follow-up.
· Review and monitor RPH and client margin month on month to identify significant variance and highlight potential engagement risks.
· Understand the business dynamics of the process and meet the expectation of AU stakeholders on a consistent basis.
· Requires professional interaction and communication, both within the Hyderabad office and Australian offices.
· Actively participate in all recurring weekly calls with leadership in Australia and provide quality inputs, which enables them to take business decisions.
· Attend training sessions for technical and personal development as necessary.
· Ensure that all the process related documents are referenced for process awareness and updates.
Key Skills Required:
· Demonstrated ability to lead and mentor a team, managing multiple projects and ensuring high performance under strict timeline.
· Leadership skills with the ability to inspire and motivate team members to achieve their best. Excellent interpersonal, verbal and written communication skills
· Ability to think strategically and provide insights that drive financial performance and operational efficiency
· Strong problem-solving skills with the ability to identify and resolve complex financial issues.
· Highly self-motivated with the ability to work independently and make decisions autonomously. Proactive in identifying opportunities for improvement and driving initiatives to enhance processes.
· Exceptional interpersonal, verbal, and written communication skills.
· Ability to communicate complex financial information clearly and effectively to senior stakeholders and team members. Regular calls with various stakeholders, maintaining a client-centric focus
· Proficiency in MS Excel, including data validation, logical functions, and the ability to analyze large datasets and design new reports.
· High degree of accuracy in following work programs and ensuring the quality of financial analysis and reporting. Ability to document and communicate the results of reviews efficiently and effectively.
· Strong client-centric approach with the ability to understand and meet the expectations of AU stakeholders consistently. Ability to build and maintain strong relationships with clients and stakeholders.
· The individual should be able to do the multi-tasking and must demonstrate the strong ability to manage multiple projects under strict deadlines.
· Adaptability and Resilience, ability to adapt to changing work environments, work under pressure, and meet tight deadlines. Comfortable working long hours during peak periods, such as month-ends, to meet business demands.
Work location: Hyderabad
Shift timings: 6.30 AM to 3.30 PM
Finance & Shared Services Australia
The “Finance & Shared Services” team at Hyderabad supports the Deloitte organization in Australia with a wide variety of capabilities like management and financial reporting, accounts payable, debtor management, payroll, data quality, finance system support, IT services, Business Intelligence development, client and engagement acceptance, and client contract management activities.
Our goal is to embed a culture that is quality focussed and that is risk aware. Such a culture empowers our people and gives them the capacity to act. It also reduces adverse outcomes and helps to cement our reputation for first class service delivery.
Qualifications
Required
· Postgraduate/Graduate (B. Com, BA, BBA) with Financial Background and strong analytical skills
· 6-10 years of experience is preferred.
Preferred
· Excel skills and strong computer skills with accuracy attention to Detail
· Leadership and Team management skills with strategic thinking and problem-solving proficiencies. Need to be proactive, client centric, adaptable and resilient. Excellent verbal, written communication skills, and interpersonal skills.
Assistant Manager Engagement Financial Operations – Partner ledger support Services)
Role of Partner ledger support Services
Deputy/Assistant Manager in the Partner Ledger Support Services (PLS) team will play a pivotal role in overseeing the financial management of engagements, providing strategic insights, and ensuring operational efficiency. This role involves managing a team of analysts, liaising with senior stakeholders, and driving continuous improvement initiatives to enhance the financial health and performance of engagements.
- Monitoring of Partner ledger hygiene and identify opportunities for DSO improvement.
- Provide strategic insights to Partners and engagement teams regarding financial risks and performance impacts.
- Act as the primary point of contact for senior stakeholders, including Partners and Business Unit leaders
- Develop and implement best practices for engagement financial management Stakeholder Engagement
- Conduct regular performance reviews and provide constructive feedback to team members
- Facilitate 1:1 meetings with Partners to discuss engagement financial health and opportunities
- Ensure the PLS team provides comprehensive support for engagement health, hygiene, and financial management
- Monitor lead indicators to predict engagement distress and maintain visibility on high-risk engagements.
- Manage and resolve complex financial queries and issues raised by the practice. Investigate and resolve cash allocation discrepancies in collaboration with the Cash team
- Compliance and SLA Management, ensuring adherence to agreed SLAs with clients and manage specific deadlines Independently.
- Training and development, team members attend necessary training sessions for technical and personal development.
- Actively participate in recurring weekly calls with leadership in Australia, providing quality inputs for business decisions
- Maintain and update process-related documents for team reference and process awareness
- Work with the Partners to address engagement financial queries, maintain visibility on high-risk engagements, and escalate when necessary.
- Oversee the analysis of engagement dashboards and provide timely, relevant insights to Partners and engagement teams.
- Ensure professional interaction and communication within EDC and Australia.
- Facilitate financial accountability and operational efficiency across the firm, by working closely with Business Finance, key Business Unit stakeholders, and other groups across the Enabling Areas
- Comprehensive firm-wide engagement support service to facilitate good engagement health, hygiene, and financial management across all engagements and client accounts.
- Analyzing My engagement dashboard and providing timely and relevant insights for better visibility of engagements.
- Post additional cost not previously applied to the engagement and additional work to the client.
- Attending engagement financial queries for DSO improvement opportunities and identifying exposures.
Work you will do
· As lead for Partner Ledger Support Services team, providing support and guidance to team members.
· Addressing engagement financial queries and lifecycle change requests submitted by AU practitioners.
· Respond to complex email enquiries from the practice regarding engagement financial queries and provide strategic insights.
· Facilitate and lead discussions with Partners during meetings, ensuring prompt and efficient management of engagement financials.
· Monitor and follow-up on billing processes, flagging potential exposures and tracking the progress of credit WIP release plans.
· Oversee the logging and management of requests for adjustments or code closures discussed in meeting
· Provide updates on debtor positions, flag long overdue invoices, and manage the impact of system auto-provisions. Engage with the Debtors team for direct client follow-up on challenging debtors.
· Ensuring all prompt actions taken for adjustment or code closures discussed in meeting for prompt and efficient code management.
· Provide update on the debtor position and flag any long overdue invoices and impact from system auto-provision. The challenging debtors, PLS team to engage with Debtors team for direct client follow-up.
· Review and monitor RPH and client margin month on month to identify significant variance and highlight potential engagement risks.
· Understand the business dynamics of the process and meet the expectation of AU stakeholders on a consistent basis.
· Requires professional interaction and communication, both within the Hyderabad office and Australian offices.
· Actively participate in all recurring weekly calls with leadership in Australia and provide quality inputs, which enables them to take business decisions.
· Attend training sessions for technical and personal development as necessary.
· Ensure that all the process related documents are referenced for process awareness and updates.
Key Skills Required:
· Demonstrated ability to lead and mentor a team, managing multiple projects and ensuring high performance under strict timeline.
· Leadership skills with the ability to inspire and motivate team members to achieve their best. Excellent interpersonal, verbal and written communication skills
· Ability to think strategically and provide insights that drive financial performance and operational efficiency
· Strong problem-solving skills with the ability to identify and resolve complex financial issues.
· Highly self-motivated with the ability to work independently and make decisions autonomously. Proactive in identifying opportunities for improvement and driving initiatives to enhance processes.
· Exceptional interpersonal, verbal, and written communication skills.
· Ability to communicate complex financial information clearly and effectively to senior stakeholders and team members. Regular calls with various stakeholders, maintaining a client-centric focus
· Proficiency in MS Excel, including data validation, logical functions, and the ability to analyze large datasets and design new reports.
· High degree of accuracy in following work programs and ensuring the quality of financial analysis and reporting. Ability to document and communicate the results of reviews efficiently and effectively.
· Strong client-centric approach with the ability to understand and meet the expectations of AU stakeholders consistently. Ability to build and maintain strong relationships with clients and stakeholders.
· The individual should be able to do the multi-tasking and must demonstrate the strong ability to manage multiple projects under strict deadlines.
· Adaptability and Resilience, ability to adapt to changing work environments, work under pressure, and meet tight deadlines. Comfortable working long hours during peak periods, such as month-ends, to meet business demands.
Work location: Hyderabad
Shift timings: 6.30 AM to 3.30 PM
Finance & Shared Services Australia
The “Finance & Shared Services” team at Hyderabad supports the Deloitte organization in Australia with a wide variety of capabilities like management and financial reporting, accounts payable, debtor management, payroll, data quality, finance system support, IT services, Business Intelligence development, client and engagement acceptance, and client contract management activities.
Our goal is to embed a culture that is quality focussed and that is risk aware. Such a culture empowers our people and gives them the capacity to act. It also reduces adverse outcomes and helps to cement our reputation for first class service delivery.
Qualifications
Required
· Postgraduate/Graduate (B. Com, BA, BBA) with Financial Background and strong analytical skills
· 6-10 years of experience is preferred.
Preferred
· Excel skills and strong computer skills with accuracy attention to Detail
· Leadership and Team management skills with strategic thinking and problem-solving proficiencies. Need to be proactive, client centric, adaptable and resilient. Excellent verbal, written communication skills, and interpersonal skills.
Assistant Manager Engagement Financial Operations – Partner ledger support Services)
Role of Partner ledger support Services
Deputy/Assistant Manager in the Partner Ledger Support Services (PLS) team will play a pivotal role in overseeing the financial management of engagements, providing strategic insights, and ensuring operational efficiency. This role involves managing a team of analysts, liaising with senior stakeholders, and driving continuous improvement initiatives to enhance the financial health and performance of engagements.
- Monitoring of Partner ledger hygiene and identify opportunities for DSO improvement.
- Provide strategic insights to Partners and engagement teams regarding financial risks and performance impacts.
- Act as the primary point of contact for senior stakeholders, including Partners and Business Unit leaders
- Develop and implement best practices for engagement financial management Stakeholder Engagement
- Conduct regular performance reviews and provide constructive feedback to team members
- Facilitate 1:1 meetings with Partners to discuss engagement financial health and opportunities
- Ensure the PLS team provides comprehensive support for engagement health, hygiene, and financial management
- Monitor lead indicators to predict engagement distress and maintain visibility on high-risk engagements.
- Manage and resolve complex financial queries and issues raised by the practice. Investigate and resolve cash allocation discrepancies in collaboration with the Cash team
- Compliance and SLA Management, ensuring adherence to agreed SLAs with clients and manage specific deadlines Independently.
- Training and development, team members attend necessary training sessions for technical and personal development.
- Actively participate in recurring weekly calls with leadership in Australia, providing quality inputs for business decisions
- Maintain and update process-related documents for team reference and process awareness
- Work with the Partners to address engagement financial queries, maintain visibility on high-risk engagements, and escalate when necessary.
- Oversee the analysis of engagement dashboards and provide timely, relevant insights to Partners and engagement teams.
- Ensure professional interaction and communication within EDC and Australia.
- Facilitate financial accountability and operational efficiency across the firm, by working closely with Business Finance, key Business Unit stakeholders, and other groups across the Enabling Areas
- Comprehensive firm-wide engagement support service to facilitate good engagement health, hygiene, and financial management across all engagements and client accounts.
- Analyzing My engagement dashboard and providing timely and relevant insights for better visibility of engagements.
- Post additional cost not previously applied to the engagement and additional work to the client.
- Attending engagement financial queries for DSO improvement opportunities and identifying exposures.
Work you will do
· As lead for Partner Ledger Support Services team, providing support and guidance to team members.
· Addressing engagement financial queries and lifecycle change requests submitted by AU practitioners.
· Respond to complex email enquiries from the practice regarding engagement financial queries and provide strategic insights.
· Facilitate and lead discussions with Partners during meetings, ensuring prompt and efficient management of engagement financials.
· Monitor and follow-up on billing processes, flagging potential exposures and tracking the progress of credit WIP release plans.
· Oversee the logging and management of requests for adjustments or code closures discussed in meeting
· Provide updates on debtor positions, flag long overdue invoices, and manage the impact of system auto-provisions. Engage with the Debtors team for direct client follow-up on challenging debtors.
· Ensuring all prompt actions taken for adjustment or code closures discussed in meeting for prompt and efficient code management.
· Provide update on the debtor position and flag any long overdue invoices and impact from system auto-provision. The challenging debtors, PLS team to engage with Debtors team for direct client follow-up.
· Review and monitor RPH and client margin month on month to identify significant variance and highlight potential engagement risks.
· Understand the business dynamics of the process and meet the expectation of AU stakeholders on a consistent basis.
· Requires professional interaction and communication, both within the Hyderabad office and Australian offices.
· Actively participate in all recurring weekly calls with leadership in Australia and provide quality inputs, which enables them to take business decisions.
· Attend training sessions for technical and personal development as necessary.
· Ensure that all the process related documents are referenced for process awareness and updates.
Key Skills Required:
· Demonstrated ability to lead and mentor a team, managing multiple projects and ensuring high performance under strict timeline.
· Leadership skills with the ability to inspire and motivate team members to achieve their best. Excellent interpersonal, verbal and written communication skills
· Ability to think strategically and provide insights that drive financial performance and operational efficiency
· Strong problem-solving skills with the ability to identify and resolve complex financial issues.
· Highly self-motivated with the ability to work independently and make decisions autonomously. Proactive in identifying opportunities for improvement and driving initiatives to enhance processes.
· Exceptional interpersonal, verbal, and written communication skills.
· Ability to communicate complex financial information clearly and effectively to senior stakeholders and team members. Regular calls with various stakeholders, maintaining a client-centric focus
· Proficiency in MS Excel, including data validation, logical functions, and the ability to analyze large datasets and design new reports.
· High degree of accuracy in following work programs and ensuring the quality of financial analysis and reporting. Ability to document and communicate the results of reviews efficiently and effectively.
· Strong client-centric approach with the ability to understand and meet the expectations of AU stakeholders consistently. Ability to build and maintain strong relationships with clients and stakeholders.
· The individual should be able to do the multi-tasking and must demonstrate the strong ability to manage multiple projects under strict deadlines.
· Adaptability and Resilience, ability to adapt to changing work environments, work under pressure, and meet tight deadlines. Comfortable working long hours during peak periods, such as month-ends, to meet business demands.
Work location: Hyderabad
Shift timings: 6.30 AM to 3.30 PM
Finance & Shared Services Australia
The “Finance & Shared Services” team at Hyderabad supports the Deloitte organization in Australia with a wide variety of capabilities like management and financial reporting, accounts payable, debtor management, payroll, data quality, finance system support, IT services, Business Intelligence development, client and engagement acceptance, and client contract management activities.
Our goal is to embed a culture that is quality focussed and that is risk aware. Such a culture empowers our people and gives them the capacity to act. It also reduces adverse outcomes and helps to cement our reputation for first class service delivery.
Qualifications
Required
· Postgraduate/Graduate (B. Com, BA, BBA) with Financial Background and strong analytical skills
· 6-10 years of experience is preferred.
Preferred
· Excel skills and strong computer skills with accuracy attention to Detail
· Leadership and Team management skills with strategic thinking and problem-solving proficiencies. Need to be proactive, client centric, adaptable and resilient. Excellent verbal, written communication skills, and interpersonal skills.
Assistant Manager Engagement Financial Operations – Partner ledger support Services)
Role of Partner ledger support Services
Deputy/Assistant Manager in the Partner Ledger Support Services (PLS) team will play a pivotal role in overseeing the financial management of engagements, providing strategic insights, and ensuring operational efficiency. This role involves managing a team of analysts, liaising with senior stakeholders, and driving continuous improvement initiatives to enhance the financial health and performance of engagements.
- Monitoring of Partner ledger hygiene and identify opportunities for DSO improvement.
- Provide strategic insights to Partners and engagement teams regarding financial risks and performance impacts.
- Act as the primary point of contact for senior stakeholders, including Partners and Business Unit leaders
- Develop and implement best practices for engagement financial management Stakeholder Engagement
- Conduct regular performance reviews and provide constructive feedback to team members
- Facilitate 1:1 meetings with Partners to discuss engagement financial health and opportunities
- Ensure the PLS team provides comprehensive support for engagement health, hygiene, and financial management
- Monitor lead indicators to predict engagement distress and maintain visibility on high-risk engagements.
- Manage and resolve complex financial queries and issues raised by the practice. Investigate and resolve cash allocation discrepancies in collaboration with the Cash team
- Compliance and SLA Management, ensuring adherence to agreed SLAs with clients and manage specific deadlines Independently.
- Training and development, team members attend necessary training sessions for technical and personal development.
- Actively participate in recurring weekly calls with leadership in Australia, providing quality inputs for business decisions
- Maintain and update process-related documents for team reference and process awareness
- Work with the Partners to address engagement financial queries, maintain visibility on high-risk engagements, and escalate when necessary.
- Oversee the analysis of engagement dashboards and provide timely, relevant insights to Partners and engagement teams.
- Ensure professional interaction and communication within EDC and Australia.
- Facilitate financial accountability and operational efficiency across the firm, by working closely with Business Finance, key Business Unit stakeholders, and other groups across the Enabling Areas
- Comprehensive firm-wide engagement support service to facilitate good engagement health, hygiene, and financial management across all engagements and client accounts.
- Analyzing My engagement dashboard and providing timely and relevant insights for better visibility of engagements.
- Post additional cost not previously applied to the engagement and additional work to the client.
- Attending engagement financial queries for DSO improvement opportunities and identifying exposures.
Work you will do
· As lead for Partner Ledger Support Services team, providing support and guidance to team members.
· Addressing engagement financial queries and lifecycle change requests submitted by AU practitioners.
· Respond to complex email enquiries from the practice regarding engagement financial queries and provide strategic insights.
· Facilitate and lead discussions with Partners during meetings, ensuring prompt and efficient management of engagement financials.
· Monitor and follow-up on billing processes, flagging potential exposures and tracking the progress of credit WIP release plans.
· Oversee the logging and management of requests for adjustments or code closures discussed in meeting
· Provide updates on debtor positions, flag long overdue invoices, and manage the impact of system auto-provisions. Engage with the Debtors team for direct client follow-up on challenging debtors.
· Ensuring all prompt actions taken for adjustment or code closures discussed in meeting for prompt and efficient code management.
· Provide update on the debtor position and flag any long overdue invoices and impact from system auto-provision. The challenging debtors, PLS team to engage with Debtors team for direct client follow-up.
· Review and monitor RPH and client margin month on month to identify significant variance and highlight potential engagement risks.
· Understand the business dynamics of the process and meet the expectation of AU stakeholders on a consistent basis.
· Requires professional interaction and communication, both within the Hyderabad office and Australian offices.
· Actively participate in all recurring weekly calls with leadership in Australia and provide quality inputs, which enables them to take business decisions.
· Attend training sessions for technical and personal development as necessary.
· Ensure that all the process related documents are referenced for process awareness and updates.
Key Skills Required:
· Demonstrated ability to lead and mentor a team, managing multiple projects and ensuring high performance under strict timeline.
· Leadership skills with the ability to inspire and motivate team members to achieve their best. Excellent interpersonal, verbal and written communication skills
· Ability to think strategically and provide insights that drive financial performance and operational efficiency
· Strong problem-solving skills with the ability to identify and resolve complex financial issues.
· Highly self-motivated with the ability to work independently and make decisions autonomously. Proactive in identifying opportunities for improvement and driving initiatives to enhance processes.
· Exceptional interpersonal, verbal, and written communication skills.
· Ability to communicate complex financial information clearly and effectively to senior stakeholders and team members. Regular calls with various stakeholders, maintaining a client-centric focus
· Proficiency in MS Excel, including data validation, logical functions, and the ability to analyze large datasets and design new reports.
· High degree of accuracy in following work programs and ensuring the quality of financial analysis and reporting. Ability to document and communicate the results of reviews efficiently and effectively.
· Strong client-centric approach with the ability to understand and meet the expectations of AU stakeholders consistently. Ability to build and maintain strong relationships with clients and stakeholders.
· The individual should be able to do the multi-tasking and must demonstrate the strong ability to manage multiple projects under strict deadlines.
· Adaptability and Resilience, ability to adapt to changing work environments, work under pressure, and meet tight deadlines. Comfortable working long hours during peak periods, such as month-ends, to meet business demands.
Work location: Hyderabad
Shift timings: 6.30 AM to 3.30 PM
Finance & Shared Services Australia
The “Finance & Shared Services” team at Hyderabad supports the Deloitte organization in Australia with a wide variety of capabilities like management and financial reporting, accounts payable, debtor management, payroll, data quality, finance system support, IT services, Business Intelligence development, client and engagement acceptance, and client contract management activities.
Our goal is to embed a culture that is quality focussed and that is risk aware. Such a culture empowers our people and gives them the capacity to act. It also reduces adverse outcomes and helps to cement our reputation for first class service delivery.
Qualifications
Required
· Postgraduate/Graduate (B. Com, BA, BBA) with Financial Background and strong analytical skills
· 6-10 years of experience is preferred.
Preferred
· Excel skills and strong computer skills with accuracy attention to Detail
· Leadership and Team management skills with strategic thinking and problem-solving proficiencies. Need to be proactive, client centric, adaptable and resilient. Excellent verbal, written communication skills, and interpersonal skills.
Assistant Manager Engagement Financial Operations – Partner ledger support Services)
Role of Partner ledger support Services
Deputy/Assistant Manager in the Partner Ledger Support Services (PLS) team will play a pivotal role in overseeing the financial management of engagements, providing strategic insights, and ensuring operational efficiency. This role involves managing a team of analysts, liaising with senior stakeholders, and driving continuous improvement initiatives to enhance the financial health and performance of engagements.
- Monitoring of Partner ledger hygiene and identify opportunities for DSO improvement.
- Provide strategic insights to Partners and engagement teams regarding financial risks and performance impacts.
- Act as the primary point of contact for senior stakeholders, including Partners and Business Unit leaders
- Develop and implement best practices for engagement financial management Stakeholder Engagement
- Conduct regular performance reviews and provide constructive feedback to team members
- Facilitate 1:1 meetings with Partners to discuss engagement financial health and opportunities
- Ensure the PLS team provides comprehensive support for engagement health, hygiene, and financial management
- Monitor lead indicators to predict engagement distress and maintain visibility on high-risk engagements.
- Manage and resolve complex financial queries and issues raised by the practice. Investigate and resolve cash allocation discrepancies in collaboration with the Cash team
- Compliance and SLA Management, ensuring adherence to agreed SLAs with clients and manage specific deadlines Independently.
- Training and development, team members attend necessary training sessions for technical and personal development.
- Actively participate in recurring weekly calls with leadership in Australia, providing quality inputs for business decisions
- Maintain and update process-related documents for team reference and process awareness
- Work with the Partners to address engagement financial queries, maintain visibility on high-risk engagements, and escalate when necessary.
- Oversee the analysis of engagement dashboards and provide timely, relevant insights to Partners and engagement teams.
- Ensure professional interaction and communication within EDC and Australia.
- Facilitate financial accountability and operational efficiency across the firm, by working closely with Business Finance, key Business Unit stakeholders, and other groups across the Enabling Areas
- Comprehensive firm-wide engagement support service to facilitate good engagement health, hygiene, and financial management across all engagements and client accounts.
- Analyzing My engagement dashboard and providing timely and relevant insights for better visibility of engagements.
- Post additional cost not previously applied to the engagement and additional work to the client.
- Attending engagement financial queries for DSO improvement opportunities and identifying exposures.
Work you will do
· As lead for Partner Ledger Support Services team, providing support and guidance to team members.
· Addressing engagement financial queries and lifecycle change requests submitted by AU practitioners.
· Respond to complex email enquiries from the practice regarding engagement financial queries and provide strategic insights.
· Facilitate and lead discussions with Partners during meetings, ensuring prompt and efficient management of engagement financials.
· Monitor and follow-up on billing processes, flagging potential exposures and tracking the progress of credit WIP release plans.
· Oversee the logging and management of requests for adjustments or code closures discussed in meeting
· Provide updates on debtor positions, flag long overdue invoices, and manage the impact of system auto-provisions. Engage with the Debtors team for direct client follow-up on challenging debtors.
· Ensuring all prompt actions taken for adjustment or code closures discussed in meeting for prompt and efficient code management.
· Provide update on the debtor position and flag any long overdue invoices and impact from system auto-provision. The challenging debtors, PLS team to engage with Debtors team for direct client follow-up.
· Review and monitor RPH and client margin month on month to identify significant variance and highlight potential engagement risks.
· Understand the business dynamics of the process and meet the expectation of AU stakeholders on a consistent basis.
· Requires professional interaction and communication, both within the Hyderabad office and Australian offices.
· Actively participate in all recurring weekly calls with leadership in Australia and provide quality inputs, which enables them to take business decisions.
· Attend training sessions for technical and personal development as necessary.
· Ensure that all the process related documents are referenced for process awareness and updates.
Key Skills Required:
· Demonstrated ability to lead and mentor a team, managing multiple projects and ensuring high performance under strict timeline.
· Leadership skills with the ability to inspire and motivate team members to achieve their best. Excellent interpersonal, verbal and written communication skills
· Ability to think strategically and provide insights that drive financial performance and operational efficiency
· Strong problem-solving skills with the ability to identify and resolve complex financial issues.
· Highly self-motivated with the ability to work independently and make decisions autonomously. Proactive in identifying opportunities for improvement and driving initiatives to enhance processes.
· Exceptional interpersonal, verbal, and written communication skills.
· Ability to communicate complex financial information clearly and effectively to senior stakeholders and team members. Regular calls with various stakeholders, maintaining a client-centric focus
· Proficiency in MS Excel, including data validation, logical functions, and the ability to analyze large datasets and design new reports.
· High degree of accuracy in following work programs and ensuring the quality of financial analysis and reporting. Ability to document and communicate the results of reviews efficiently and effectively.
· Strong client-centric approach with the ability to understand and meet the expectations of AU stakeholders consistently. Ability to build and maintain strong relationships with clients and stakeholders.
· The individual should be able to do the multi-tasking and must demonstrate the strong ability to manage multiple projects under strict deadlines.
· Adaptability and Resilience, ability to adapt to changing work environments, work under pressure, and meet tight deadlines. Comfortable working long hours during peak periods, such as month-ends, to meet business demands.
Work location: Hyderabad
Shift timings: 6.30 AM to 3.30 PM
Finance & Shared Services Australia
The “Finance & Shared Services” team at Hyderabad supports the Deloitte organization in Australia with a wide variety of capabilities like management and financial reporting, accounts payable, debtor management, payroll, data quality, finance system support, IT services, Business Intelligence development, client and engagement acceptance, and client contract management activities.
Our goal is to embed a culture that is quality focussed and that is risk aware. Such a culture empowers our people and gives them the capacity to act. It also reduces adverse outcomes and helps to cement our reputation for first class service delivery.
Qualifications
Required
· Postgraduate/Graduate (B. Com, BA, BBA) with Financial Background and strong analytical skills
· 6-10 years of experience is preferred.
Preferred
· Excel skills and strong computer skills with accuracy attention to Detail
· Leadership and Team management skills with strategic thinking and problem-solving proficiencies. Need to be proactive, client centric, adaptable and resilient. Excellent verbal, written communication skills, and interpersonal skills.