Position Summary

CBS Shared Services – Associate Analyst/Analyst

Deloitte Support Services India Private Limited

Are you a quick learner? Is customer support your forte? Do you enjoy interacting with customers and providing them with exceptional support? Responsibility you do as a Shared Services professional will be to provide Administrative services to clients within the Canadian Firm, but not limited to data entry, expense and travel support, CRM updates, transcription, etc.

Responsibilities of Shared Services Professional include, but are not limited to:

  • Blacklining or document compare in Microsoft Word
  • Creating Business material such as Name tags, tent cards, labels, business card orders
  • Updating business cards and distribution lists in outlook
  • Creating and managing contacts, accounts, lists, opportunities, and events in CRM
  • File repository management (saving files to network)
  • Creating surveys and publishing results
  • WIP status reports, A/R reports, bulk corrections to time entries
  • Expense and Travel processing in Concur
  • Drafting invoices from PDF/Excel
  • Working on data entry requests
  • Performing additional tasks as required

Work location & shift timings

  • Hyderabad office
  • Hybrid model (work from Deloitte office minimum of two days in a week)
  • 9 hours shifts between 5.30 AM and 11 PM (IST) with rotation of shifts every quarter

Qualifications

Required:

  • A Bachelor’s degree with minimum of 1 to 2 years of experience in client service
  • Excellent written and verbal communication skills with ability to communicate effectively with

clients and leadership

  • Strong time management, listening and comprehension skills to meet client’s expectations on
  • quality and timelines
  • Coordinate work with other national and local teams virtually and in-person

Preferred:

·       Knowledge of International address pattern, places, international phone number codes and

geographical knowledge of Canadian cities

  • Working experience with International travel agencies or vendors
  • Good knowledge in MS Office applications especially in Excel
  • Strong analytical and logical skills with great attention to detail

How you’ll grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can

grow. We want all our people to develop in their own way, playing to their own strengths as they hone

their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of

learning and networking opportunities—including exposure to leaders, sponsors, coaches, and

challenging assignments—to help accelerate their careers along the way. No two people learn in

exactly the same way. So, we provide a range of resources including live classrooms, team-based

learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning

Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and

represents a tangible symbol of our commitment to our people’s growth and development. Explore

DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer

employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We

celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily

choices that can help them to be healthy, centered, confident, and aware. We offer well-being

programs and are continuously looking for new ways to maintain a culture that is inclusive, invites

authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn

more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and

extends to relationships with our clients, our people and our communities. We believe that business

has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and

leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact

on the world.

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Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose

Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Requisition code: 191991