Position Summary

GPO CoE Deployment Change Management Support  - Training Developer

The Team

Global Finance Services (GFS) is Deloitte’s global organization that uses the latest generation SAP S4 HANA technology to provide participating member firms with a fully managed finance shared service. This effort is part of the SWIFT program, a multi-year global finance transformation program.

The Global Process Owner (GPO) Center of Excellence (CoE) supports and maintains the integrity of the SWIFT S4 global template functionality and processes with a focus on further globalization and standardization.

Work you’ll do

The Change Management thread of the GPO partners with stakeholders across the globe to manage the organizational change activities for the SWIFT initiative (e.g., communications and training development) and to promote adoption of the SWIFT S4 global template amongst member firms. We are  seeking a full-time training developer to build training materials in support of the SWIFT S4 HANA project implementation. 

Specific responsibilities and duties:

  • Works closely with the Global GPO Change Management and Training Leads/team to fulfill the mission and responsibilities of the GPO Change Management thread

·       Creates new or update existing training materials, based on SWIFT’s monthly release

·bundles. Support will consist of updating screenshots and verbiage / text in existing training materials or creating new materials based on deployed enhancements (e.g., Instructor-led Training, Web-based training/eLearning, and Quick Reference Guides (QRGs))

·       Develops new training materials (including courseware, QRGs, video simulations, and / or

·marketing videos) for Global Template projects deploying as part of the GFS/SWIFT

·annual roadmap. All training materials developed will be based on change impacts and

·training needs identified during project implementation

·       Leverages standard GPO learning tools, templates, and platforms to build/update training materials


Role: Training Developer

Level: Senior Analyst

Location: USI Hyderabad

Job Specific Skills/Qualifications:

  • Bachelor's Degree required
  • 3-5 years of related professional service experience
  • Experience with SAP and core Microsoft Office packages are essential

·       Strong experience with SAP training content development and storyboarding

  • Strong understanding of change management lifecycle activities including communications, change impact assessment, and training content and delivery
  • Strong experience developing training for technical implementations and/or transformation projects
  • Strong experience with using enterprise learning / content authoring tools, such as SAP Enable Now, Brainshark, Adobe, etc
  • Proven track record within Deloitte supporting global transformation projects OR similar experiences supporting change management in a comparable global professional services organization
  • Ability to structure and storyboard deliverables
  • Strong oral and written communication skills
  • Ability to prepare and make presentations
  • Collaborate with subject matter experts and member firm representatives regularly
  • Ability to learn quickly and execute tasks
  • Ability to work independently and manage multiple task assignments
  • Ability to work under constantly changing conditions and tight deadlines
  • Strong problem-solving skills with the ability to exercise mature judgment 
  • Demonstrated experience of working across cultures and countries
  • Demonstrated experience interacting with virtual teams across multiple time zones and in a matrix organization

Other Details:

·       Location – Hyderabad, India (required)

·       Should be able to work in a 2 pm – 11 pm IST shift based on business needs

How you will grow

At Deloitte, we have invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources, including live classrooms, team-based learning, and eLearning. Deloitte University (DU): The Leadership Center in India, our state-of-the-art, world-class learning center in the Hyderabad office, is an extension of the DU in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India.


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.

Disclaimer: Please note that this description is subject to change basis business/engagement requirements and at the discretion of the management.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose

Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Requisition code: 170646