Senior Analyst, Windows Administrator
Deloitte Technology & Infrastructure (T&I) is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.
This Senior Analyst will participate in the architecture and engineering efforts for end-user platform solutions for the Deloitte US firms. They will ensure the delivery of these solutions with minimal impact on end-users and further supporting our goal of technology eminence.
In this role, you will:
· Deliver an optimized productivity platform and exceptional digital experience.
· Be responsible for delivering a highly optimized, stable and productive workstation experience.
· Understand the business environment, customer needs and anticipate future technological demands.
· You will also manage vendor relationships to troubleshoot issues and provide support and service to end users.
· Protect the desktop environment by evaluating and determining how to react to security alerts, vulnerabilities, and industry risks.
· Leverage advanced workstation analytics, develop proactive solutions, and ensure comprehensive compliance using multiple enablement systems and tools.
· Enforce service levels and service offerings for end-user computing, including technology platforms, distribution, and deployment. You will approve and enforce processes and procedures for end user software technology platforms, distribution, and deployment.
· Provide Endpoint solutions to meet client/business requirements, coordinate testing, and production deployment of solutions.
Required Skills
Windows Administrator
• Support Microsoft Modern Management platforms which include Intune, SCCM, Cloud Management Gateway, Windows Autopilot, Co-management etc.
• Support Microsoft Endpoint Configuration Manager infrastructure and support components.
• Create Deployments/Collections/Applications within a Microsoft Endpoint Configuration Manager environment.
• Download and deploy Monthly MS Security Updates within Microsoft Endpoint Configuration Manager.
• Create complex automation scripts using PowerShell.
• Advanced queries of Configuration Manager Database to support.
• Provide 3rd level support for desktop support technicians.
• Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalates appropriately.
• Good experience in Microsoft Endpoint Configuration Manager.
• Windows OS Platform management and support experience.
• Strong technical proficiency of architecture and supporting components of Microsoft Endpoint Configuration Manager in an enterprise environment.
• Advanced knowledge of server and client maintenance, troubleshooting, SQL query writing, SUP and application deployments.
• Microsoft Endpoint Configuration Manager OSD (Operating System Deployment) technical experience is preferred.
• Windows 10/11 technical support experience with advanced knowledge of the Windows registry, file and folder security, local/domain user security, and operating system troubleshooting.
Qualifications
- •Bachelor’s/Master’s in Computer Science with 1-5 years of relevant experience in desirable technologies listed below
- •Advance PowerShell & SQL query writing is must.
- •Strong Business Acumen (ability to articulate how a particular architectural solution aligns with business goals)
- •Hands on experience on creating reports, dashboard using tools like Power BI etc will be an added advantage.
Basic understanding of below Technologies is desirable
- Knowledge of Power tools
- Data Science / Analytics using a multitude of data sources
- Nexthink
- Agile