Assistant Manager (Development Specialist) – A&A Growth & Development
Role Description:
Act as a learning and talent development specialist on effective and leading-edge learning and development designs that align with learning and talent development strategy to achieve desired business outcomes. Assist in the creation and development of various learning programs, training experiences, to help support Deloitte personnel develop the capabilities and knowledge need to grow Deloitte. Execute and operationalize development programs and processes. Provide functional area expertise to identify, research and resolve complex problems.
Unique Business Situation:
§ Due to the regulatory requirements and oversight of the PCAOB, members of the Audit Learning team are often asked to respond to multiple, random, urgent requests re: curriculum content, delivery logistics and timing, and in process development. As such, it is critical that development specialists can effectively cope with change and shift gears comfortably.
§ It is critical that development specialists are comfortable aligning communication, people, culture, processes, resources, and systems to ensure effective implementation and delivery of required results.
§ Our Audit Talent Development Learning Team works primarily and exclusively in a virtual environment. It is critical that development specialists can allocate their own time efficiently, handle multiple demands and competing priorities on their own with, at times, little direct supervision from others, manage meetings effectively over the phone, and recognize and demonstrate engagement and support for their team by actively participating on calls, raising questions and sharing their opinions appropriately.
§ This role will be client-facing with the Audit Practice and the following foundational stakeholder management skills are critical to being successful:
- Adaptable communication skills: tailoring one’s style appropriately to different audience needs and preferences
- High level of responsiveness (ability to manage daily email requests and respond with status within 24 hours of receipt)
- Business writing skills: can write succinctly, but with impact. Knows what context is relevant and what is considered as ‘noise’ to the reader.
- Strong project management skills, including building and monitoring work-plans, knowing what to prioritize and why, knowing who to keep informed, why, and how often, knowing when to escalate.
Work you’ll do:
§ Strong project management skills: being able to create, update a project plan and understand what is critical path
§ Ability to understand and execute on stakeholder management, knowing what is important to what stakeholder and how to deliver appropriate messages effectively
§ Basis understanding of instructional design,
§ Strong communication skills with stakeholders, US team members, and other cross functional team members
§ Ability to be available in different time zones
§ Ability to track details and supporting learning management systems and other supporting learning systems
§ Ability to drive work to completion on time and on budget
§ Escalating issues and concerns in a timely and appropriate way
§ Liaise with other COEs, Business Advisors and Core Talent Services (CTS), as appropriate
§ Assist with the design, development, pilot, and delivery of assigned programs. Activities may include:
- Defining business outcomes
- Designing the complete learning experience
- Delivering the program for transfer of learning and application to the job
- Driving follow-through to maximize transfer of knowledge, skills, and capabilities to the job
- Deploying active on-the-job performance support
- Documenting results
§ Team with program managers to conduct research for learning programs and support content updates as needed
§ Effectively communicate program design strategy, program status, and issues with stakeholders at all levels as appropriate; Resolve escalated issues / inquiries
§ Demonstrate initiative in gathering feedback and data from practitioners, improving learning and development programs, and constantly moving learning to the next level
§ Build effective relationships with key stakeholders, in the business, Talent, and National Learning and Talent Development to:
- Understand the talent development initiatives across the organization
- Share learnings and best practices
- Help align processes to gain efficiencies
- Drive and support data analysis and reporting related to
- Learning planning and execution
- Outcomes of learning programs
Qualifications:
§ Bachelor’s Degree; Minimum 4-5 years of related experience
§ Ability to work effectively in a fast-paced, multi-tasking environment
§ Strong strategic-thinking skills with an ability to collaborate with team members on best practices
§ Consultative approach toward clients
§ Sound leadership skills
§ Proficient Microsoft Office
Location/Department:
Hyderabad | 11 am – 8 pm preferred
How you’ll grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
Disclaimer: Please note that this job description is subject to change based on the business/project requirements and at the discretion of management.
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